SAMSUNG Appliance Repair Technician

Custom Communications
Washington, DC
Sep 23, 2020
Sep 28, 2020
Full Time
Custom Communications, Inc. Award-winning, mobile field service technicians. CCi is one of the nation's largest providers of managed mobile field services. Over the last 20 years, we ve become an industry leader by successfully developing a unique model that exceeds customer and client service expectations. Through active monitoring, management and direct relationships with our technicians, CCI consistently delivers award-winning customer service for our clients. Certified 2020 SAMSUNG Appliance Repair Technician $10,000 Bonus for techs with all 4 SAMSUNG 2020 Certs supplying their own approved van Bonus for all experience levels including no experience $1000 Tech referrals $65,000 average new technicians, $100,000+ top performers Appliance Repair Technicians receive web-based work assignments to provide quality in home appliance repair while outperforming the industry s highest standards in customer service. System activities include SAMSUNG authorized appliance repair, work order status, invoicing labor payments, tracking customer inventory and returns, performance data monitoring, and tracking payments and purchases. Although work assignments and customer parts are provided by CCI, Appliance Repair Technicians are independent contractors and are compensated within established pay rates for self-providing their own white work van, insurance, tools and approved materials to complete work. Bonuses are available for all experience levels (including no experience) as well as alternate vehicle requirement options. Speak with a recruiter to learn more. The below must be met to qualify for the full ten-thousand-dollar sign on bonus. Bonus pays out incrementally. 2020 SAMSUNG Certifications: SAMSUNG | Laundry SAMSUNG | Cooking SAMSUNG | Refrigerator SAMSUNG | TV White van requirement (tech provides) Preferred examples of white vans: Chevy Express Chevy City Express Ford Transit Ford Transit Connect Nissan NV200 Nissan NV1500 Scion XB Dodge ProMaster City Alternative options - speak to a recruiter $100,000 + annually for top performers Pay can vary by individual tech proficiency, performance, availability, and Brand Engineer vehicle status $1250-$2000 weekly on target earnings WEEKLY direct deposit begins two weeks AFTER the work week is completed $50 per standard work order $60 per sealed system work order 3-4 jobs daily for new inexperienced techs 6-8 jobs daily for experienced techs 5-6 days per week in all weather conditions is typical Weekends and some holiday work are typical in this business Blue collar action: Driving, windshield time Carrying, kneeling, pulling, lifting Disassembling and reassembling appliances, reinstalling Deal with all types of customers - most are great, all pay :) Work in the elements Work in web-based applications Task examples: Connecting water lines and checking for leaks Connecting gas lines and checking for leaks Using non-technical language to teach customers to properly operate appliances Lift 50 lbs. daily, maneuver 250 lbs. occasionally Professional personalities thrive in this role: Entrepreneurial, can do solo attitude Sharp appearances in both personal and vehicle presentation Continues ongoing certifications to capitalize on evolving opportunities Customer service soft skills exceeding expectations Blue collar toughness Dependable, consistent availability Self-manage inventory and invoicing important financial details! Basic skills: General low voltage exposure Have you connected speaker wires, phone lines or Ethernet cables? Hand tool use electric and handheld screwdrivers, open end wrenches and hex bits Voltmeter use Must have to start White van listed above - options Clean criminal history, clean driving record, passing drug screen 18 years of age (minimum) to sign a legal contract We walk you through on-boarding: Self-insure your business Pass background check and drug screen Obtain system logins and passwords SAMSUNG skillset evaluation Tooling Brand Engineer badging and signage outfitting Start making money