Chief Information Officer

Washington, D.C
Sep 24, 2020
Sep 25, 2020
Executive, Chief
Full Time


Executive Designation. This is a position designated as an FHFA Executive by the Director as based on the incumbent's influence over and accountability for effectively accomplishing the FHFA mission. Following is a general description of the executive roles and responsibilities representative of FHFA executive positions, followed by a description of programs and functions managed, reporting structure and the specific roles and responsibilities assigned specifically to this position.
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Executive Roles and Responsibilities:

Serves as a key advisor to the Director with responsibility for participating in major decisions and general management of FHFA. Provides strategic and operational expertise to the Director and is responsible for participating in major decisions and general management of the agency.

Description of Organization(s)/Programs Managed and Reporting Structure: Serves as Chief Information Officer for FHFA. Acts as primary advisor to the Director and senior FHFA staff on all matters related to information technology oversight and is responsible for leading the analysis of technology requirements and managing the life cycle of technology at FHFA. Manages the day-to-day operations of the OTIM staff through subordinate managers. Oversees technology planning, management, and investments consistent with Federal Acquisition Regulations, OMB Circular A-11, the E-Government Act, OPM and OMB regulation/circulars and/or the Clinger-Cohen Act.

Incumbent reports to the Chief Operating Officer.

Directs and oversees the design, development, and maintenance of FHFA's computer systems. Provides leadership and direction to staff to ensure the planning, direction, and coordination of major information technology projects. Manages systems to support modeling efforts and provides information management support for economic, financial, and policy research and analysis involving GSE data.

Directs proactive customer service and support, ensuring that critical issues and trends are identified, tracked, and resolved. Establishes key performance indicators for the unit's primary services that anticipate potential customer impact based on acceptable control limits. Directs the development of reporting on the status of key services and customer issues. Establishes appropriate service level agreements with customer for core services. Ensures the efficient and effective operation of FHFA's production computing environment.

Directs the development and operation of information technology and applications that support FHFA's regulatory responsibilities. Directs the annual review of all information systems to evaluate the efficiency and effectiveness of operations, ensuring the review of all hardware and software, the adequacy of system documentation, the design and architecture of the systems and databases.

Serves as expert in the planning aspect of technology acquisitions, which includes advising and making recommendations to the Director and other policymakers for the selection, replacement and upgrading of hardware and software. Recommends and develops new or revised technologies, methods and procedures to resolve complex FHFA business problems. Develops appropriate internal controls to ensure the security of data.

Analyzes and monitors new technology to determine appropriateness for FHFA. Directs the creation and maintenance of a future-focused enterprise technology architecture that clearly links business needs to technology solutions and enables the review of how new technologies might improve FHFA mission efficiency and effectiveness.

Leads the development of multi-year technology investment strategies, consistent with federal capital planning investment and control (CPIC) models to ensure technology investments are well planned. Collaborates with executives throughout the agency to ensure emerging business requirements are well understood, resource needs are anticipated in advance, and resources are available to execute on time.

Directs the development and maintenance of IT disaster recovery plans for continuity of critical applications in the event of a disaster or emergency.

Oversees the development of responses to information technology-related inquiries from external entities, including the OIG, Congress, OMB, GSA, GAO, and the GSEs.

Directs the design, development, and maintenance of all technology related training within FHFA.

Represents FHFA at technology-related meetings and conferences.

Performs other responsibilities and assignments of a critical, urgent, and confidential nature as assigned by the Chief Operating Officer.

Incumbent is required to have Top Secret Sensitive Compartmented Information (TS-SCI) clearance designation. Incumbent ensures, identifies, detects, and responds to emerging malicious-actor tactics, techniques, and procedures (TTPs) as identified by the National Security Agency, Department of Homeland Security, and other high-level agencies which issue Top Secret Sensitive Compartmented Information (TS-SCI). The incumbent reviews classified malicious-actor TTPs. The incumbent fully participates in interagency information sharing, consistent with FHFA policies and delegations.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status

Promotion Potential


Conditions of Employment

  • Status Candidates (Merit Promotion and VEOA Eligibles)
  • Males born after 12-31-59 must be registered for Selective Service
  • Resume and supporting documents (See How To Apply)
  • Suitable for Federal employment, as determined by background investigation
  • May be required to successfully complete a probationary period
  • Only experience and education obtained by the closing date of this announcement will be considered.
  • Status candidates must meet time-in-grade requirements (52 weeks at the next lower grade level).


Qualifying experience for the LL-01 level includes one year of specialized experience at the equivalent to GS/EL-15 which is in or directly related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position.

Examples of specialized experience required include the following:
  • Managed and directed cross-functional teams of technology and information management technical professionals to deliver an enterprise level technology program in the context of Federal Acquisition Regulations, OMB Circular A-11, the E-Government Act, OPM and OMB regulation/circulars and/or the Clinger-Cohen Act;
  • Demonstrated experience managing the delivery of modern technology solutions, inclusive of both on-premise and cloud-based platforms, to support a mobile workforce and virtual workplace for a complex organization;
  • Expert experience identifying and remediating risks in IT core services and enterprise IT implementations;
  • Managed the evaluation of an organization's emerging business information technology needs and developed strong recommendations for new technologies and future-focused architectures to enable more efficient and effective mission and mission-support operations;
  • Directed and/or coordinated collaboration with executive level leaders and customers in the development, implementation, budgeting and execution of cohesive multi-year IT strategic and tactical plans;
  • Expert experience in identifying and resolving customer issues, communicating about technical issues to non-technical stakeholders, and managing change in the context of enterprise technology service delivery;
  • Expert experience developing key performance indicators for technology services and proactively managing service performance with service performance date;
  • Directed teams responsible for leading major projects to include establishing project goals, scope, and developing project plans;
  • Experience leading and motivating through subordinate managers.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.


This job does not have an education qualification requirement.

Additional information

If you are a veteran with preference eligibility and are claiming 5-points veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' preference visit: .

Males born after 12-31-59 must be registered or exempt from Selective Service (see ).

FHFA is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment regardless of race, color, religion, gender (including pregnancy, sexual orientation, and gender identity), national origin, disability (physical or mental), age (40 years of age or over), genetic information, parental status, marital status, prior protected EEO activity, political affiliation, or other non-merit factors.


FHFA provides reasonable accommodations to applicants with disabilities, except when doing so would pose an undue hardship on the Agency. If you need a reasonable accommodation for any part of the application and hiring process, please notify FHFA at (202) 649-3963. The Agency's decision on granting a reasonable accommodation will be made on a case-by-case basis.

Ethics: FHFA employees are subject to government-wide ethical standards of conduct, financial disclosure requirements, and post-employment prohibitions. In addition, certain FHFA employees are prohibited from accepting compensation from Fannie Mae and Freddie Mac for a two-year period after terminating employment with FHFA. Furthermore, to avoid financial conflicts-of interest or the appearance of conflicts-of-interest, FHFA employees may need to divest or sell certain assets they, their spouse, or minor children own or control, including securities issued by Fannie Mae, Freddie Mac, or the Federal Home Loan Banks. Employees who work on Federal Home Loan Bank issues may need to sell or divest financial interests with any of the Federal Home Loan Bank members, which may include stock in bank holding companies, insurance companies, and other financial services firms. Questions regarding these requirements and prohibitions should be directed to the Office of General Counsel at (202) 649-3088.

Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements:
  • Persons with Disabilities-Schedule A
  • Special Hiring Authorities for Veterans
  • Special Hiring Authority for Certain Military Spouses
  • Other Special Appointment Authorities

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be rated based on your responses to the job specific questionnaire and assigned a score ranging from 70 to 100 points. All qualified applicants will be referred.


  • Ability to deliver results
  • Ability to manage resources.
  • Demonstrated ability to lead change.
  • Demonstrated ability to lead people.
  • Minimum Qualifications
  • Skill in building coalitions.

To preview the assessment questionnaire:
All of the information you provide will be verified by a review of the work experience and/or education as shown on your application forms, by checking references or through other means, such as the interview process. This verification could occur at any stage of the application process. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for rating you ineligible.

Background checks and security clearance

Security clearance
Sensitive Compartmented Information

Drug test required

Position sensitivity and risk
Special-Sensitive (SS)/High Risk

Trust determination process

Required Documents

To apply for this position, you must submit a complete Application Package which includes:

1. Your resume showing dates of employment and duties performed.

2. Responses to the questionnaire.

3. It is strongly recommended that status candidates submit an SF 50 showing highest grade held on a permanent basis in the competitive service. (Please do not submit an SF 50 for SES, which is not typically in the competitive service).

4. If you are not a current FHFA executive, your application must also indicate how you meet the Executive Core Qualifications (ECQ's): You can submit a summary not more than 2 pages total of your experience as it relates to the below Executive Core Qualifications (ECQs), or you may also apply for this position with your resume only as long as evidence of each ECQ is clearly reflected in your resume.

(1) Ability to deliver results; (2) Skill in building coalitions; (3) Ability to manage resources; (4) Ability to lead people; and (5) Ability to lead change. This summary may include professional and volunteer experience, education, training, and awards.

5. Other supporting documents:
  • Cover Letter, optional
  • Veterans' Preference documentation, if applicable (e.g., DD-214 Member Copy 4 showing type of discharge/character of service, SF-15 Form and related documentation, VA letter, etc.)

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