Required Security Clearance: Top Secret/SCI 8570 Category Requirement: IAT Level II 8570 Specialist Requirement: None Travel: None Potential for Teleworking: No Schedule: Full Time City: Quantico State/Territory: Virginia Designs and defines system architecture for new or existing computer systems. The incumbent shall have technical expertise in Windows administration and software support. Windows programming/scripting activities related to Active Directory and DNS. Duties: Provide assistance to customer in the acquisition installation, implementation, and support of DIA's Windows infrastructure. Monitor, troubleshoot, and resolve system failures. Review data such as volume, peak loads, and circuit capabilities. Evaluate data to determine capacity and quality of service with a view toward improving the service provided. Knowledgeable on building and maintaining Windows 2012 and 2016 domains and servers. Work from specifications to develop, modify, and maintain complex Windows software applications using vendor software releases and utilities. Responsible for applications relevant to the overall Windows system, including file maintenance routines, data backup and restoration, networks, and office applications software packages. Support quality assurance programs and software product reviews. Support the Virtualization and blade infrastructure, which allow a single resource such as a server, data storage device or operating system to function in a multiple resource manor. Assist customer personnel in developing, integrating, and supporting DIA's Windows environment. The incumbent shall make recommendations to improve our customers Windows environment. The incumbent shall participate as a member of our customer's Windows Support Team. The incumbent shall provide on-call pager services 24 hours a day to resolve Windows operational problems working with Tier 1 and Tier 2 support organizations. Monitor systems for STIG compliance, ensure all system and application patches using SCCM are installed regularly within approved change windows. Use Veritas NetBackup for system backups and recovery Configure and manage Windows 2016 Server Cluster failover Configure, test, and deploy virtual environments using VMWare and Hyper-V Configure and maintain storage are network solutions using NetApp storage management tools Configure and maintain storage backup solutions using Dell EMC Data Domain tools Use Microsoft SCOM for systems and network monitoring for Active Directory and Exchange servers Design, Configure, and maintain Microsoft Active Directory environments Design, Configure, and maintain Microsoft Exchange environments Build and Maintain Red Hat and Centos Linux Servers Skill Requirements: Ability to identify; analyze; and resolve operating/hardware network system problems Demonstrate network troubleshooting techniques and experience Ensure compliance with network security policies and procedures. Assist in the development of the policies and procedures as they pertain to the network environment. Manage the Enterprise Network for resource availability. Create and report all outage notifications and network related issues according to standard operating procedures. Experience with BGP and OSPF routing protocols Experience with both LAN and WAN troubleshooting GEM experience for monitoring and configuration of crypto equipment Experience with WAN circuit technologies (T1; DS3; OC-3; OC-12; OC-192). Comprehensive knowledge of CISCO and Juniper routers and switches along with VTC network hardware and software tools listed above. Possess comprehensive knowledge of operating systems and applications as they pertain to the network environment. Participate in engineering projects or upgrades as tasked by GDIT management. Interface with vendors to ensure proper performance of tools and software packages. Process Authorized Service Interruptions (ASI's) as directed by GDIT Management. Provide After Action Reports (AARs) for Problem Management resolution. Experience with programming and troubleshooting KG-175A and KG-175D encryptors (to include 10G encryptors). Provides system/equipment/specialized training and technical guidance to lower tier employees Key Competencies: Interpersonal Skills Communication skills - verbal and written Listening skills Problem analysis and problem solving Attention to detail and accuracy Customer Service orientation Adaptability Ability to work independently within a Team Concept Ability to multitask in a stressful environment Shift Work is required (work center is 24/7). Must have a TS/SCI Clearance and the ability to obtain Poly. Education and Experience High School Diploma + 9 years Associate's Degree + 7 years Bachelor's Degree + 5 years Master's Degree + 3 years PhD + 0 years Training and Certifications DoD 8570 compliance or information assurance certification commensurate with technical objectives and services required within the task order. Applicable software or hardware training and certifications commensurate with the technical objectives, services required and IT environment specified within the task order. Skills and Task - Exceptionally Complex Researches and evaluates new concepts and processes to improve performance. Analyzes cross-functional problem sets, identifies root causes and resolves issues. Assists more junior level technicians, specialists, and managers in their activities. Can perform all tasks of lower level technicians, specialists, and/or managers. Guidance Directs multiple teams through to project completion. Provides guidance and direction to lower level technicians, specialists, and managers.