Washington, D.C
Sep 23, 2020
Oct 01, 2020
Human Resources
Full Time


This position is located in the Human Capital Information Systems (HCIS) Branch, Human Capital Management Office (HCMO) in the Office of the Executive Director (OED), Federal Trade Commission (FTC). The HCIS team is responsible for managing and evaluating HC systems & processes, pulling human resources data and metrics, implementing systems HCMO wide, managing HCMO's corporate web presence; serving as an advisor to FTC employees on HCIS needs.
Learn more about this agency


The incumbent performs a wide variety of human capital (HC) data and analytical tasks with HC management for assessing the effectiveness of and for use in workforce analysis, trust and federal benefits administration, personnel action processing, audits, etc.

The incumbent will also perform the following duties:
  • Maintains data in HCIS systems and databases and assures information is available on a timely basis.
  • Provides expert technical assistance on the HC automated information systems' procedures and applications. Resolves extremely complex/difficult problems encountered or referred from others within assigned program areas and analyze situations presented and issues involved where you will assesses management needs and/or concerns.
  • Monitors HCIS integrations to ensure they are functioning properly and troubleshooting any issues.
  • Serves as the lead in the development of reports for HC strategic responsibilities, projects and external agency auditors.
  • Represents the FTC with the Commission's human resources shared service provider on change management processes based on feedback or requests from the various HCMO offices.
  • Serves as the principal point of contact for the Commission's human resources shared service provider involving the interagency agreement.
  • Trains, coaches, advises, and provides technical assistance and resources to the human resource team, liaisons, managers and supervisors to assure improved performance and utilization of HCIS systems for increased proficiency and responsiveness in all service delivery areas.
  • Provides administrative and workforce management recommendations and assistance to HCMO and OED leadership.
  • Interprets statistical models that explain or predict outcomes related to hiring, productivity, engagement, and attrition.
  • Designs, develops, and maintains routine and ad hoc reports; and present reports to supervisor in various formats such as a spreadsheet, PDF, or word processor document.
  • Uses large data sets to research new or improved business and management practices for application to program operations.
  • Performs extensive research and analyzes the results to develop recommendations to high-level management through research fact-finding and evaluative techniques.
  • Applies manual and automated means to complex report/graph presentations, data retrieval and preparation of memoranda and other written guidelines and recommendations relating to projects.
  • Provides expert knowledge of a wide range of analytical and evaluative methods and techniques both qualitative and quantitative to accomplish complex projects or studies of broad scope.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status

Promotion Potential


Conditions of Employment

  • U.S. citizenship requirement must be met by the closing date of this vacancy.
  • Position is subject to a background investigation.
  • Males born after December 31, 1959 must register with Selective Service.
  • You may serve a one-year probationary period under this appointment.
  • R?sum? and supporting documents (See How To Apply).


To qualify for the GS-14, you must possess at least one full year of specialized experience equivalent to the GS-13 level in the Federal service, or comparable experience not gained through Federal service. Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. Specialized experience is defined as demonstrated experience: (1) Oversee human resources information systems projects and resources, monitoring and inspecting costs, work and contractor performance; (2) provide advisory services and guidance to stakeholders regarding system requirements and privacy and security requirements for a human resources information systems (HRIS); and (3) develop and implement risk mitigation strategies, policies and/or procedures to address problem areas with human resources information systems; (4) perform data analysis on HR data to create responsive reports to inform agency leadership.

The ideal candidate will also possess:
  • At least one year of experience serving as a liaison with federal HR shared service providers.
  • At least five year of experience performing complex data analysis, including knowledge of enterprise business intelligence software and advance Excel proficiency.
  • The candidate must have experience in human resources and be knowledgeable of systems in use by HR practitioners.
  • The candidate must have experience collaborating with individuals both outside of HR and outside of the agency to complete assignments.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.


There is no education substitute at this level.

Additional information

If you are a veteran with preference eligibility and are claiming 5-points veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' preference visit: VETERANS GUIDE

Males born after 12-31-59 must be registered or exempt from Selective Service (see SELECTIVE SERVICE ).

Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of [[INSERT WELL QUALIFIED SCORE]] or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: CAREER TRANSITION .

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, a review of your résumé and supporting documentation will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your résumé and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your résumé and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

All qualified candidates will be assigned to a quality category.

Best-Qualified: Applicants possessing experience that substantially exceeds the minimum qualifications of the position and demonstrate high proficiency in all of the critical competencies.

Well-Qualified: Applicants possessing experience that exceeds the minimum qualifications of the position and demonstrates acceptable proficiency in all of the critical competencies.

Qualified: Applicants possessing experience that meets the minimum qualifications of the position and demonstrate basic proficiency in most of the critical competencies.

Veterans: Qualified veterans who have a compensable service-connected disability of at least 10% are listed in the best-qualified category, except when the position being filled is scientific or professional at the GS-09 grade level, or higher. Other 10-point preference eligibles and veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they qualify. View information on veterans' preference .

Background checks and security clearance

Security clearance
Not Required

Drug test required

Position sensitivity and risk
Non-sensitive (NS)/Low Risk

Trust determination process

Required Documents

To apply for this position, you must submit a complete Application Package which includes:

1. Your résumé showing work schedule, hours worked per week, dates of employment and duties performed.
2. Other supporting documents:
- Cover Letter, optional
- College transcript(s), if qualifying based on education
- Most recent SF-50, "Notification of Personnel Action" showing you are/were in the competitive service and the highest grade or promotion potential held (if applying as a status candidate with current or former Federal Service)
- Most recent Performance Appraisal, if applicable
- DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities
- Noncompetitive appointment authority documentation, if applicable
- Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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