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Associate Principal Content Manager, Qualifications & Exams

Employer
Financial Industry Regulatory Authority
Location
Rockville, MD
Closing date
Sep 24, 2020
Manage the maintenance of test questions and content outlines for securities industry qualification examinations. Conduct content committee meetings and manage the performance and productivity of qualification exam content committee members. Assist in conducting job analysis studies. Essential Job Functions: Exam management and item bank maintenance - Maintain and augment item banks for securities industry qualification examinations by, among other things, analyzing the performance of current and pretest test items, assessing the need for new items, using a content committee to draft, review and edit new and current items, properly entering new items into the item bank and appropriately editing items already in the item bank. Collaborate and/or consult with Measurement Services Unit (MSU) when appropriate. Committee management - Manage assigned qualification exam committee membership to ensure proper composition. Monitor the performance, productivity and attendance of committee members. During committee meetings, manage committee to complete the published agenda. Recruit new committee members when necessary and retire current committee members. Train committee members to understand the basics of writing, editing test items and general testing industry standards. Item development - Edit new items submitted by committee members and bank items to conform with FINRA/client style guide. During committee meetings, lead committee activities and conversations to ensure that items meet basic standards. Use standard item statistics to help guide analysis and decisions on whether to keep, edit or delete an item. Consult with MSU for guidance on statistic-related issues. Content outline maintenance and job analyses - Make updates to content outline as necessary and publish updated content outline on a timely basis. Assist with job analysis studies under the direction of more senior staff, as assigned. Securities industry knowledge - On an ongoing basis, research, monitor and evaluate the effect of FINRA, SEC and other industry entity rule changes, new securities products and industry best practices on assigned qualification exam programs and make necessary changes to content outlines and bank items. Maintenance and enhancement of item bank system - Participate in the development of system requirements and conduct user acceptance testing for in-house developed item bank and authoring system. Management of inquiries regarding FINRA exams - Respond to exam-related inquiries from other FINRA staff, FINRA members, exam candidates and others. Provide prompt, appropriate and accurate response. Refer advanced questions/issues to a more senior analyst or manager when appropriate and necessary. Assist with special projects as assigned by management. Education/Experience Requirements: Bachelor's degree or equivalent combination of education and/or work experience. Three (3) years securities industry and/or content development experience or the equivalent combination of education and experience is desirable. Quantitative skills are desirable. Ability to learn and use databases is desirable. Strong interpersonal skills with excellent communication skills (both oral and written) are essential to effectively manage relationships with a diverse group of stakeholders/constituents with varying (often conflicting) interests. Ability to work independently and produce high quality work product that requires a great attention to detail. Project management skills are desirable. Must be proficient with all standard office software. Work Conditions: Work is performed in standard office environment. Some travel required (20%) To be considered for this position, please submit an application. The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities and qualifications required. Please note: If the "Apply Now" button on a job board posting does not take you directly to the FINRA Careers site, enter www.finra.org/careers into your browser to reach our site directly. FINRA strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact FINRA's accommodation help line at 240. . . Please note that this number is exclusively for inquiries regarding application accommodations. In addition to a competitive salary, comprehensive health and welfare benefits, and incentive compensation, FINRA offers immediate participation and vesting in a 401(k) plan with company match. You will also be eligible for participation in an additional FINRA-funded retirement contribution, our tuition reimbursement program and many other benefits. If you would like to contribute to our important mission and work collegially in a professional organization that values intelligence, integrity and initiative, consider a career with FINRA. Important Information FINRA's Code of Conduct imposes restrictions on employees' investments and requires financial disclosures that are uniquely related to our role as a securities regulator. FINRA employees are required to disclose to FINRA all brokerage accounts that they maintain, and those in which they control trading or have a financial interest (including any trust account of which they are a trustee or beneficiary and all accounts of a spouse, domestic partner or minor child who lives with the employee) and to authorize their broker-dealers to provide FINRA with duplicate statements for all of those accounts. All of those accounts are subject to the Code's investment and securities account restrictions, and new employees must comply with those investment restrictions-including disposing of any security issued by a company on FINRA's Prohibited Company List or obtaining a written waiver from their Executive Vice President-by the date they begin employment with FINRA. Employees may only maintain securities accounts that must be disclosed to FINRA at one or more securities firms that provide an electronic feed (e-feed) of data to FINRA, and must move securities accounts from other securities firms to a firm that provides an e-feed within three months of beginning employment. You can read more about these restrictions here. As standard practice, employees must also execute FINRA's Employee Confidentiality and Invention Assignment Agreement without qualification or modification and comply with the company's policy on nepotism. Search Firm Representatives Please be advised that FINRA is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to FINRA. All resumes submitted by search firms to any employee at FINRA without a valid written agreement and task order in place will be deemed the sole property of FINRA and no fee will be paid in the event that person is hired by FINRA. FINRA is an Equal Opportunity and Affirmative Action Employer All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other classification protected by federal state or local laws as appropriate, or upon the protected status of the person's relatives, friends or associates. FINRA abides by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities. FINRA abides by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans. 2020 FINRA. All rights reserved. FINRA is a registered trademark of the Financial Industry Regulatory Authority, Inc.

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