Indirect Lending Loan Processor

Location
Herndon, VA
Posted
Sep 22, 2020
Closes
Oct 10, 2020
Ref
2020-1559
Function
Finance
Hours
Full Time
Overview

For more than 70 years, Northwest Federal Credit Union has provided valuable financial products and services for our members. Northwest offers employees a comprehensive benefits program including: medical and dental plans, paid time off, a generous 401k match, student loan assistance, parental leave, and the opportunity to grow professionally through a wide range of job-based, classroom and online training resources. Northwest Federal Credit Union has been recognized as a 2020 Top Workplace by The Washington Post and we believe that our success is built upon the excellence and achievement of our employees. Together, we serve and inspire to transform lives.

The role of an Indirect Lending Loan Processor is to process dealer loans and contracts and provide administrative support to department to ensure that high levels of accurate, timely customer service is provided. Performs administrative duties that include data entry, filing, faxing, copying, maintain loan document files, typing, and mailings. Audits dealer loan applications for accuracy; opens new membership accounts; provides high levels of customer service; ensures timely, accurate funding on loans; prepares, assembles, and maintains loan documents.

Responsibilities

  • Perform administrative duties that include data entry, filing, faxing, copying, maintain loan document files, typing, and mailings
  • Performs audits on dealer loan applications for accuracy
  • Opens new membership accounts
  • Provide high levels of customer service
  • Ensure timely, accurate funding on loans
  • Prepare, assembles, and maintains loan documents files and promptly submits files to be imaged
  • Answer telephone inquiries from Indirect lending queue
  • Process claims for members, providers, and employers
  • Respond to dealership inquiries
  • Strong organizational skills and multi-tasking abilities
  • Ability to work independently with limited required direction and guidance
  • High attention to detail is required
  • Remains cognizant of and adheres to NWFCU policies and procedures as well as regulations pertaining to the Bank Secrecy Act (BSA)


Qualifications

  • High School Diploma or equivalent
  • Previous financial institution experience, data entry or customer service experience preferred
  • Experience with MeridianLink, Dealertrack, Symitar, and Internet preferred
  • Knowledge of auto loan laws, rules and regulations preferred


EEO Notice

Northwest Federal Credit Union is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or any other classification protected by law.

NWFCU complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Department at 703-709-8900 or HRDepartment@nwfcu.org.

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