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Customer Service Associate (Work From Home)

Employer
Continuum Global Solutions
Location
Annapolis, MD
Closing date
Sep 29, 2020

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Industry
Other
Function
Customer Service
Hours
Full Time
Career Level
Experienced (Non-Manager)
Do you have customer focused personality with strong communication skills? Are you interested in working from home? We are hiring customer service professionals, to answer inbound calls in a 100% remote environment - even after Coronavirus!We have a paid, virtual training program and offer performance incentives, opportunities for growth, health benefits, and more.What are you waiting for? APPLY TODAY!IN THIS ROLE, YOU WILL:Talk to customers to understand their needsResearch and resolve customer problemsNavigate through multiple computer applications with speed and accuracyProvide customers with information about additional products and servicesWORK AT HOME REQUIREMENTS:Personal Desktop or Laptop Computer (preferred, but not required) At least 10 MBps High Speed Internet (no satellite)Access to your router to create a wired, ethernet connection routerQuiet & secured workspaceADDITIONAL REQUIREMENTS:18+ years & HS Diploma/GEDAt least 1 year of Customer Service ExperienceAbility to operate standard office equipment (phone/computer)Professional positive attitude and courteous telephone etiquetteMust live in one of the following States: AL, AR, FL, GA, ID, IN, KY MS, MD, MO, NC, OK, NV, NE, SC, SD, TX, UT, VA, & WY WE PROUDLY OFFER:$11 Hour + Incentive Pay & Overtime AvailablePaid Virtual TrainingFlexible, Remote Work EnvironmentOpportunity for AdvancementHealth Insurance (medical, dental, vision)& Other Benefits **Benefits based on client/project assignmentContinuum Global Solutions' customer care services and call centers have been embraced by top companies worldwide. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global Solutions leverages world class voice, chat, email, and social technologies. Continuum has more than 16,000 employees in major international markets and serves tier-1 clients across multiple industry verticals. More information can be found at www.continuumgbl.com. Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation,disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Individuals with disabilities in need of a reasonable accommodation to apply or compete for employment with Continuum Global Solutions or one of its subsidiaries may request such accommodation(s) by sending an e-mail to @Continuumgbl.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking. Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address. In addition, our representatives will never ask for any form of payment from a new hire or candidate. Please report suspicious activity to @continuumgbl.com.

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