Duties

Summary

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Note to applicants: Please include name and contact information for two (2) professional AND two (2) personal references in your resume and/or DA Form 3433 application when applying.

This position is located at the Ft. Eustis Veterinary Treatment Facility.

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Responsibilities

• Receives telephone calls and visitors to the clinic, determines the nature of call or visit, obtains identifying information, and verifies the patient's eligibility for treatment. Schedules appointments for eligible patrons.
• Updates the existing medical file or collects sufficient information to prepare new file. Provides concise accurate information to veterinary care provider on nature of the visit.
• Receives payments for services rendered. Balances cash and checks daily and makes daily bank deposit.
• Monitors and replenishes inventory.
• Maintains reception and exam rooms to ensure cleanliness. Spot cleans if necessary.

Travel Required

Not required

Supervisory status
No

Promotion Potential
None

Requirements

Conditions of Employment

• Direct Deposit and Social Security Card is required
• Meet qualification/eligibility/background requirements for this position
• Satisfactorily complete an employment verification (E-Verify) check
• A one year probationary period may be required
• Completed and signed DA Form 3433 is required prior to entrance on duty
• Must not have an aversion to animals, blood, bodily fluids, animal tissues, strong odors, needles, or sharp instruments.
• Valid social security card and photo ID are required prior to entrance on duty.
• Successful completion of all mandated immunizations.

Qualifications

Minimum Qualifications:

• Ability to communicate orally and deal effectively with people of diverse backgrounds.
• Basic computer skills to include proficiency in Microsoft Suite or equivalent, ability to use point of sales software.
• Basic arithmetic expertise to balance cash draw, accept payments and provide change accurately.
• Typing proficiency - 40WPM.

Highly Preferred:

• Ability to lift 40 lbs and long periods of standing, restraining, kneeling, reaching and sitting, etc.

ADDITIONAL DUTIES/CONDITIONS OF EMPLOYMENT ARE OUTLINED IN PD # 20149 .

The information provided on your resume should be clear and specific. You will be rated based solely off of the information provided within your resume. Assumptions will not be made regarding your experience and the duties performed.

Education

This job does not have an education qualification requirement.

Additional information

Work schedule to be determined after hire.

• Manual Application: If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 4:00pm EST (Monday -Thursday) or 3:00pm EST (Friday) on the closing date of the announcement in order to process your application in a timely manner. Please note that neglecting to respond to the job related questions may result in an ineligible rating.
• Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.
• Payment Permanent Change of Station (PCS) cost is not authorized, based on a determination that a PCS move is not in the Government's interest.
• Please check out our Applicant Information Kit to view additional information you may find useful when applying for our jobs (Click here to view kit or copy this URL: https://acpol2.army.mil/chra_dodea/NAF_applicant_info_kit.pdf).
NOTE TO APPLICANT: Below defines the employment category for this position:
- Part-Time (at least 20 guaranteed work hours per week (may be scheduled be scheduled between 20-39 hours per week)

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated on the following competencies: Minimum Qualifications, Conditions of Employment, Highly Preferred Criteria, and Integrity Certification.

Applicants can claim the following eligibilities:

• NAF Preference - Involuntarily Separated From the Military
• NAF Preference - Spouse Employment Preference (SEP)
• NAF Priority Consideration - Business Based Action
• NAF Priority Consideration - Current Appropriated Funds Employee CNE (APF)
• NAF Priority Consideration - Current/Former NAF Employee (CNE/FNE)
• NAF Priority Consideration - Outside Applicant Veteran (OAV)
• NAF Priority Consideration - Parent of a Veteran (OAV)
• NAF Priority Consideration - Spouse/Widow(er) of a Veteran (OAV)

Qualified Preference-eligible candidates (e.g. Military Spouse Preference, Involuntarily Separated Military Preference) meeting the highly preferred criteria will be referred to management first.

If an additional list is required, Non-Preference Eligible Candidates who meet the minimum qualifications and meeting the highly preferred criteria will be referred to management.

Lastly, if no selection was made off of the previous lists, management may make selections for candidates meeting the minimum qualifications only.

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Position sensitivity and risk
Non-sensitive (NS)/Low Risk

Trust determination process

Required Documents

The following documents must be submitted with your application:

• Resume

Optional: Job Application (DA Form 3433 ) will accepted in place of a Resume.

The below items are accepted and may be needed to support a qualification and/or a claimed priority/preference:

• Cover Letter
• DD-214/ Statement of Service
• DA Form 3433
• DA Form 3434 or equivalent
• Marriage Certificate (Military Spouse)
• TA Stamp Card
• PCS Orders
• Reasonable Accommodation Documentation
• Resume
• SF-50/ Notification of Personnel Action