Industry Operations Investigator(Program Manager)

Washington, D.C
Sep 19, 2020
Sep 26, 2020
Full Time


This position is located in the Office of Human Resources and Professional Development, Field Operations, Workforce, Wellness, and Services Division, Peer Response Programs Branch.

All applicants must review ATF's Industry Operations Investigator Career plan-ATF O 2311.5A, dated 12/08/2014, for more details on the eligibility requirements for this position.

NOTE: Must possess a valid driver's license and be capable of operating a motor vehicle.

Learn more about this agency



This position serves as program manager in the Peer Response Programs Branch representative for assigned geographical area. Oversees a group of peer responder volunteers and coordinates critical incident responses. Preparing and presenting briefings to the Branch Chief, Division Chief or above on critical incident or wellness matters. Making contacts, speeches, and presentations to government, interest groups or other organizations, conducts training. Developing annual area work plans and an area travel budget to accomplish set goals. Coordinates area assessments for planning activities.

Functions as a policy developer and manager of programs, projects, studies and activities. Functions as primary coordinator with all the divisions within office of Human Resources and Professional Development. Provides professional leadership and guidance in extending, improving, and monitoring assigned program area and devising, developing, and implementing innovative changes, such as long-term program improvements. Serves as a key advisor to division chiefs, branch chiefs on policy issues, projects, and technical matters involving assigned areas of responsibility. Serves as ATF spokeperson and point of contact regarding assigned program areas. Prepares presentation and provides briefings on program issues to top level ATF management officials, representative from various other Federal, State, and local agencies, and officials from other aw enforcement entities an related organizations.

Travel Required

Occasional travel - Travel and relocation expenses is authorized and will be paid.

Supervisory status

Promotion Potential


Conditions of Employment

  • Pass drug screening and subject to random drug test.
  • Time in Grade requiremnt must be met by the closing date of the vacancy.
  • Required to sign a mobility agreement as a condition of employment.

The time-in-grade requirement must be met by the closing date of this announcement. The qualification requirements listed below must be met by the closing date of the announcement.


To qualify for GS-14 Position, candidates must also have at least one year of specialized experience equivalent to the next lower grade level GS-13 .

Specialized experience is experience, which has equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties of this position. Experience must be in the normal line of progression or must be related to the work of the position advertised and must be reflected in resume.

Examples of specialized experience includes: The ability to develop and evaluate procedures; formulate and direct plans; expertly implement changes initiatives by ATF or DOJ; evaluate findings and recommendations and implement required actions or improvements thorough knowledge of the organization, objectives, operating programs or policies of ATF; and, to apply expert knowledge of applicable laws and regulations as is relates to the programs ares.


Additional information

Reasonable Accommodation: ATF provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the job application and hiring process, and you meet the eligibility requirements listed above, please notify the human resources specialist listed on the vacancy announcement, or contact the ATF's Office of Equal Employment Opportunity at (202) 648-8760. The decision on granting a reasonable accommodation is handled on a case-by-case basis.

"Federal Regulations state no ATF employee, his/her spouse, or his/her minor child shall have, directly or indirectly, any financial interest, including compensated employment, stock, or proprietary interest in the alcohol, tobacco, firearms or explosives industries. You should be aware that you may be asked to relinquish any ownership of or interests in the alcohol, tobacco, firearms or explosives industries before a determination can be made whether access to ATF information, information technology systems, and/or facilities can be authorized."

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

This vacancy is in conjunction with the Industry Operations Investigator Career Plan ATF O 2311.5A, dated and effective December 8, 2014.

PROMOTION TO GS-1801-14. The following eligibility requirements must be met by the closing date of the vacancy announcement to compete for GS-1801-14 positions:

a. Minimum of six years of service as an ATF Industry Operations Investigator.

b. A minimum of three years as a GS-1801-13 Industry Operations Investigator in a field group. NOTE: In the case of Industry Operations Investigators who PRIOR TO THE DATE OF THIS ORDER MOVED INTO A SPECIALIZED GS-1801-13 position before completing the minimum three years, an exemption may be made for completing the three years. See Section 5, subsections 5a and 5b.

c. GS-1801-13 Industry Operations Investigators can obtain Area Supervisor experience so long as the IOI has been temporarily promoted to a GS-1801-14 through a competitive vacancy announcement. GS-1801-13s who are temporarily promoted to a GS-1801-14 shall meet the criteria listed in this Section, subsections 15a and 15b.

d. Additional years may be served as:
  • As a journey level field IOI
  • As a Senior Operations Officer
  • As a Public Information Officer
  • As an Industry Operations Intelligence Specialist
  • As a GS-1801-13 IOI position in a Headquarters designated position.
  • As a GS-1801-14 (non-supervisor) IOI position in Headquarters designated position.

  • Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are basically qualified for this job, your resume and supporting documentation will be compared to your responses on the online assessment questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.

    The assessment questionnaire is designed to measure your ability in the following competencies:
    • Knowledge of ATF procedures in order to interpret, develop, analyze and evaluate issues and problems in assigned program area.
    • Knowledge of ATF's organization, missions, programs, and policies in order to conduct and manage projects and studies and to coordinate or liaison with the ATF's top level management officials on issues that cross multi-functional lines.
    • Knowledge of management and administrative principles and practices and the ability to apply them when setting goals, objectives, and priorities in order to direct, manage, and conduct long range planning for assigned programs areas.
    • Oral and written communication skills to prepare and defend policy papers, make presentations to high-level management officials and coordinate with and provide liaison to high level officials outside of ATF.

    To preview questions please click here .

    Background checks and security clearance

    Security clearance
    Top Secret

    Drug test required

    Required Documents

    • Resume showing relevant experience (cover letter optional).
    • Most recent SF-50, Notification of Personnel Action, which shows your grade, step, career or career-conditional tenure dated within the last 3 years, if applicable.
    • Veterans' preference documentation (Member Copy 4 of DD-214, Revised October 2013 SF-15 and VA letter, if applicable. NOTE: The revised October 2013 SF-15 is the latest copy and all others are not usable.
    • CTAP/ICTAP documentation, if applicable.

    All required materials must be uploaded using the supporting documentation instructions described in the announcement. Prior to selection, the candidate may be required to provide an original copy of any supporting/validating documentation as well as other documentation to verify eligibility.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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