Quality Assurance Coordinator - Sterile Processing (CSP Experience Required)

Washington, District of Columbia-Washington
Sep 19, 2020
Oct 24, 2020
Full Time
The Sterile Processing Quality Assurance Coordinator will perform quality analytic and improvement activities. He or She will be responsible for managing quality and patient safety in SPD, along with training and education ensuring practice reflects current standards and regulatory requirements.

The SPD QA Coordinator will be responsible for ensuring competence of Sterile Processing staff, and communicating and following up on significant/unusual issues, incidents and trends. He or She will monitor efficiency of efforts and prepare and present quarterly reports; Attend hospital meetings and share information with staff and management team; Serve as a consultant representing scope of expertise for all regulatory aspects of Sterile Processing; Participate in regulatory compliance and direct liaison with Infection prevention and Quality; Assist with the maintenance and support of the electronic instrument tracking system.

The QA Specialist will also assist the Sterile Processing Manager with the implementation of department policies and procedures as well as implementing performance improvement activities. The SPD QA Coordinator must work and think independently, be enthusiastic, self-motivated and be able to integrate activities with those of the larger team.

About Perioperative Services at Children's National

Surgical Services at the main hospital campus is equipped and available to provide 24 hours a day, seven days a week surgical care.

The Perioperative Services Department consists of the following areas:

• Surgery Preparation

• Operating Rooms (17 O.R.'s and 2 Procedure Rooms)

• Post Anesthesia Care Unit (PACU-12 prep and 35 post anesthesia bays)

• Sterile Processing Department (SPD)

• Radiology

• Endoscopy

• Ambulatory Surgery Center (ASC) in Rockville, MD

In our delivery of care we aim for quality healthcare that is: patient centered, safe, timely, efficient, equitable, and effective. The department is engaged in quality, performance improvement and research to provide care that has the patient and family in mind.

Perioperative Services' mission is facilitated through a culture of safety. The focus of care is on the patient, family, and the environment. The department strives for an environment that enables the provision for safe patient care, excellence in performance, improvement in our process, and positive health outcomes.

Children's National surgery center performs nearly 17,000 procedures each year on infants, children and adolescents, including kidney transplants, scoliosis, hernia repairs, and procedures to treat disorders and abnormalities of the esophagus and trachea. Other special services include corneal implants and cataract surgeries, and we specialize in cochlear implant for the ear. Children's surgeons perform laser surgery and employ many types of minimally invasive techniques such as laparoscopy and thoracoscopy.

Children's National has a world-class team of pediatric surgeons, anesthesiologists, nurses, and support staff who have developed a variety of programs designed with children in mind. One of our newest additions is the DaVinci robot and MRI suite.


Minimum Education
High School Diploma or GED
Associate's Degree

Specific Requirements and Preferences
Associate degree in Healthcare related area (such as Surgical Technology, Healthcare Administration etc). (Required)

Minimum Work Experience
5 years in sterile processing

Specific Requirements and Preferences

  • Sterile Processing experience including at least 1 year in a leadership or supervisory capacity (Required) And
  • Experience with quality assurance and process improvement initiatives including training and presentation techniques (Preferred) And
  • Experience in quality management techniques intended to improve business processes such as Lean, Six Sigma, Rapid Improvement (Preferred)

Required Skills/Knowledge
Proficient in Microsoft Excel, Word, and PowerPoint
Strong working knowledge of T-Doc instrument tracking system, or similar system.

Functional Accountabilities

Functions in the role of an SPD Quality Assurance Coordinator
1. Manage quality performance, patient safety, training and education to ensure practice reflects current standards and regulatory requirements
2. Use regulatory and evidence-based professional guidelines as the foundation for training and edcuation
5. Complete education and competency verification
2. Work closely with the department and division leadership as well as other members of the team to coordinate quality analytic and improvement activities
3. Attend hospital, quality improvement, infection control and regulatory meetings as needed
5. Serve as a consultant representing scope of expertise for all regulatory aspects of SPD
4. Assist in developing a quality analytics and improvement plan to meet meaningful use quality aims and focused regional quality efforts
5. Assist in developing quality reports to document improvements in regional care delivery
6. Demonstrate the ability to communicate information clearly and effectively both verbally and in writing
7. Proficient in the creation and delivery of presentations to convey information
8. Must be able to speak, read, write, and understand the primary language(s) (English) used in the workplace

Demonstrates knowledge of risk and safety issues and uses measures to ensure optimal outcomes
2. Speak up when team members appear to exhibit unsafe behavior or performance.
3. Actively promote safety for patients, families, visitors and co-workers.
4. Apply the correct technique of disinfection and follow manufacturer protocols.
5. Continuously validate and verify information needed for decision making.
6. Stop in the face of uncertainty and takes time to resolve the situation.
7. Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance.
8. Demonstrate accurate, clear and timely verbal and written communication.

Actions demonstrate accountability and professional judgment
2. Demonstrate actions that show accountability and professional judgment.
3. Exercise safe judgment in decision making.
4. Arrives to the unit on time.
5. Handles difficult situations appropriately.
6. Utilizes down time constructively.
7. Complies with departmental policies and procedures.
8. Able to identify own learning needs. Seeks out opportunities to meeting needs and attends all required meetings/in-services/programs.
9. Consistently participates in staff meetings and in-services to improve skills.
1. Completes, documents, and reports all mandatory education and training.
1. Demonstrate accurate, clear, and timely verbal and written communication.
1. Report patient/family concern/complaint to the charge nurse immediately.
1. Seek assistance from Coordinator, Manager, or Charge Nurse when confronted with an unfamiliar situation or problem.

Organizational Accountabilities
Organizational Accountabilities (Staff)
Organizational Commitment/Identification

Performance Improvement/Problem-solving
Cost Management/Financial Responsibility

Children's National Health System is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law.

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