The Associate Director, CRED Vendor and Contract Services is responsible for managing the relationship with Credentialing, Registration, Education and Disclosure (CRED) vendors. Also, the associate director is responsible for managing the full contract lifecycle for both vendors and clients; this includes the development, administration and monitoring of all CRED vendor and client contracts and other agreements for products and services related to departmental objectives. Other responsibilities include monitoring metrics to ensure contract performance, leading risk mitigation activities, and serving as the primary liaison with FINRA legal in managing the review, approval, execution, and maintenance cycles , turnaround times, and other performance metrics that will drive improved vendor, client and user satisfaction.Essential Job Functions:Manages the development, administration and monitoring of all CRED vendor and client contracts and other agreements for products and services related to departmental objectives, including researching contract issues, managing contracts of varying type, size and complexity.Serves as the primary liaison between legal, procurement, senior management, and other key stakeholders in the contract preparation and negotiation process for our vendors and clients.Works closely with managers who have responsibility for client contracts and other regulatory service agreements to ensure all issues or disputes are addressed in a timely manner and escalated to legal and senior management when necessary.Responsible for managing vendor performance by leading or participating in weekly meetings and organizing periodic business review meetings to continuously monitor and improve vendor effectiveness, and to ensure that all issues, challenges, or risks associated with the delivery of services are appropriately mitigated and addressed in a timely manner.Develops an exit strategy in the event a contract is terminated prematurely or expires naturally.Conducts periodic performance reviews on vendor and client contracts and/or other agreements to ensure compliance.Participates in proposal development activities including preparation of required proposal responses and facilitation of contract pre-award meetings; partners with OGC, senior management, Finance, project leads and other key stakeholders in the creation of contract documents.Work closely with our Finance department and OGC to ensure that all commitments in our contracts and proposals are well defined and understood.Participates in client meetings to provide updates as needed regarding open contract issues, projects, or initiatives, associated with the delivery of services.Supports the generation and review of required invoices for services rendered and consistent with our vendor and client contracts or other agreements.Other Responsibilities:Implements and maintains efficient work processes that will support the consistent collection and retention of vendor and contract documentation.Work with senior management to execute and manage strategic initiatives, and independently lead special projects as assigned.Education/Experience Requirements:Bachelor's Degree in Business Administration and seven (7) or more years of related contracts and vendor management experience; or an equivalent combination of education and experience.Minimum of three (3) years of supervisory experience.Knowledge of the securities industry is desirable.Relationship-building and negotiation skills are an essential part of working with vendors, clients and stakeholders. This involves a broad range of communication skills, problem-solving, accommodation, flexibility, support, understanding and more.Strong leadership, project management and organizational skills with the ability to make decisions and facilitate and support change.Detail-oriented approach to read, analyze and interpret requirements.Strong analytical skills in technical, organizational and business process areas.Ability to work under tight timelines across functional and organizational boundaries.Ability to administer several open, ongoing assignments at any time, including unstructured assignments that require independent judgment.Working Conditions:Work is performed in a standard office environment.Extended hours as needed.To be considered for this position, please submit an application. The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities and qualifications required.Please note: If the "Apply Now" button on a job board posting does not take you directly to the FINRA Careers site, enter www.finra.org/careers into your browser to reach our site directly.FINRA strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact FINRA's accommodation help line at 240.386.4865. Please note that this number is exclusively for inquiries regarding application accommodations.In addition to a competitive salary, comprehensive health and welfare benefits, and incentive compensation, FINRA offers immediate participation and vesting in a 401(k) plan with company match. You will also be eligible for participation in an additional FINRA-funded retirement contribution, our tuition reimbursement program and many other benefits. 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