Cloud Systems Engineer

West Mclean, VA
Sep 18, 2020
Sep 20, 2020
Full Time
Company DescriptionMicroStrategy transforms organizations into intelligent enterprises through data-driven innovation. We match smart people to dynamic projects and technologies that truly challenge their talents. Curious and creative in outlook, our success is built on the talent and energy of smart and driven people.MicroStrategy (Nasdaq: MSTR) is a worldwide leader in enterprise analytics and mobility software. A pioneer in the BI and analytics space, MicroStrategy delivers innovative software that empowers people to make better decisions and transform the way they do business. We provide our enterprise customers with world-class software and expert services so they can deploy unique intelligence applications.Job DescriptionJob Duties (include but not limited to):Day to day management of the MicroStrategy Cloud infrastructure including scheduled and emergency maintenance activities as well as scheduled on-call coverage.Implementation of Customer change requests in compliance with the Change Control regime.Incident response including troubleshooting of the infrastructure related issues and collaboration with Technical Support and Technology teams on troubleshooting of platform related issues.MicroStrategy Platform administration.Maintaining high quality documentation for all related tasks.QualificationsJob Requirements:Technical education - (BS, MS) preferred1+ years of experience in a related field with a proven track record of consistently exceeding corporate objectivesAWS Azure Python experience a plusPractical experience managing critical customer issuesMust possess an enthusiastic personality and foster a positive work environmentStrong written and verbal communication skillsWell organized with effective time management skillsAbility to work independentlyAttention to detailAble to support MicroStrategy customers during their working hoursAdditional InformationAll your information will be kept confidential according to EEO guidelines.MicroStrategy is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may contact us about your interest in employment at 703.848.8600.SummaryType: Full-timeFunction: Information Technology