PRINCIPAL DUTIES AND RESPONSIBILITIES:Obtain and retain manufacturer certifications based on organizational and personal objectives.Technical architecture on behalf of Presidio around Collaboration practice technologies utilizing related manufacturers products. Refining deployment architectures presented by the Solutions Architecture Group.Stay current with technology trends, customer needs, and market demand to recommend, modify and implement appropriate solution architectures to align with customer requirements.Understand the following based on specialty; routing, switching, site surveys, video endpoints, video infrastructure, QOS, Core Unified Communications, Enterprise Content Management, Presence and / or Customer contact applicationsLead and promote a well organized team environment based on the following values:OwnershipBusiness Comprehension (Professionalism and Certifications) DependabilityAbility to assess the customer environment (technical and political) and escalate if required.Participate in the creation, modification and continual improvement of the both the professional services project documentation and the project implementation processesImplement the project processes and documentation and mentor the Senior Collaboration Engineers in their responsibility to take ownership of the BPA (Business Process Analysis) cycle and the project implementation lifecycleAbility to troubleshoot integrated technology issues and maintain an accurate issues list.Serve the Customer to Presidio's standardsOther duties as assigned.Minimum Qualifications:Education and Experience:Bachelor's Degree or equivalent experience and/or military experience5-10+ years of relevant job experienceThe following industry certifications are preferred:CCIE and/or CCDE (voice preferred) CCNP VoiceCCDPMCSECISSPInfoComm CTS-D or Crestron MasterTDM/ PBX vendor certificationsExpert experience with telephony consolidation and centralizationExpert experience in one or more of the following: call center technology, optimizing networks, PBX (Private Branch Exchange) Systems, ACD (Automatic Call Distributor) systems, Layer 2 switching, Layer 3 switching, and/or Routing ProtocolsExpert experience in SIP technologyHands-on knowledge and experience in routing protocols like BGP4, OSPF, EIGRP, RIP, Ethernet Switching, and multiple layers (1-2 protocols) like Frame Relay, HDLC, or PPP will be helpfulMust be highly knowledgeable in IP Networking, enterprise voice solutions, VoIP technology, IPSec, TDM Voice, VoIP CPE, soft Switches, Session Border Controllers, Routers, and FirewallsExpert understanding of SIP, H.323, and Legacy telephony infrastructureExpert understand performance testing methodologies and evaluation techniquesMust be a US CitizenMust be eligible for a US DoD ClearanceExcellent communications and documentation skillsMust be able to use, Word, Excel, Visio and Project at a minimumPresidio is a leading North American IT solutions provider focused on Digital Infrastructure, Cloud and Security solutions to create agile, secure infrastructure platforms for its customers. We deliver this technology expertise through a full life cycle model of professional, managed, and support services including strategy, consulting, implementation and design. By taking the time to deeply understand how our clients define success, we help them harness technology advances, simplify IT complexity and optimize their environments today while enabling future applications, user experiences, and revenue models. As of June 30, 2019, we serve approximately 7,900 middle-market, large, and government organizations across a diverse range of industries. Approximately 2,900 Presidio professionals, including more than 1,600 technical engineers, are based in 60+ offices across the United States in a unique, local delivery model combined with the national scale of a $3.0 billion dollar industry leader. We are passionate about driving results for our clients and delivering the highest quality of service in the industry. For more information visit: .Digital Infrastructure:Our Digital Infrastructure solutions help make existing IT infrastructure more efficient, while equipping our clients for a cloud-flexible, mobile-ready, highly secured, insight-driven future. Given the millions of potential configurations across these technologies, our clients rely on our expertise to simplify a highly complex IT landscape, helping to identify and deploy the solutions most appropriate for their business needs. Our Digital Infrastructure solutions scale from workgroup to the largest enterprise requirements.Cloud:We help our clients take cloud strategy and adoption to the next level. Through our advanced cloud solutions practice, combined with Presidio's IT infrastructure expertise, we provide private, hybrid, and multi cloud solutions. By closely aligning our services and solutions with our strategic partners Microsoft Azure (TM) , Amazon Web Services (TM) , Intel(R) and VMware (TM) Presidio offers cloud strategy, architecture and implementation services along with application rationalization and migration across the hybrid and multi-cloud data center environment. In addition, our new and innovative Presidio Cloud Concierge solution provides a foundation for Automation and Self-Services across Clouds to improve productivity and drive increased levels of governance and security.Rather than a "one size fits all" approach, or having to choose between public or private, Presidio tailors a hybrid cloud strategy to meet your unique business requirements. We help our clients accelerate and simplify cloud adoption across the entire IT lifecycle.Security:Our comprehensive security risk methodology gives customers the ability to safeguard their environments and critical business data. This includes continuous threat protection and risk mitigation through the Presidio Cyber Risk Management program, a next generation approach that integrates security strategy, assessments, architecture and remediation, and aligns all of these with organizational goals.Presidio Cyber Risk Management provides clients with a holistic approach for effective security policies and procedures, risk assessment and management, regulatory compliance, incident response, and education and awareness. We use an established risk management methodology and proprietary risk scoring process to provide the IT leader and board of directors with an ongoing view of their organization's risk exposure and remediation path. Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances.To read more about discrimination protections under Federal Law, please visit: (Get Acrobat Reader)If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to recruitment@presidio.com for assistance.Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to recruitment@presidio.com.RECRUITMENT AGENCIES PLEASE NOTE: Agencies Please Note: Agencies may not submit any unsolicited candidate information to any employee of Presidio. Any candidate information received by any employee of Presidio will be considered property of Presidio, unless the submitting agency is an Authorized Vendor who has received a written request to perform recruiting services from a member of Presidio's Talent Acquisition staff. No other Presidio staff member shall be authorized to engage an agency to perform recruiting services. Authorized Vendors have entered into written contracts with Presidio that have been reviewed and executed by the Vice President of Talent Acquisition. Payments will not be made to any agency who is not an Authorized Vendor (nor will they be made to any agency for performing unauthorized services).#LI- JM3Job SummaryRequisition Number: COLLA04157Job Category: Professional ServicesSchedule: Full-Time