Technician / Cadet, Delivery Experience VA, Mechanicsville (Seasonal)

Employer
Best Buy
Location
Mechanicsville, VA
Posted
Sep 15, 2020
Closes
Sep 19, 2020
Ref
1209661370
Hours
Full Time
Technician / Cadet, Delivery Experience VA, Mechanicsville (Seasonal)BrandGeek SquadThe Cadet travels via Geekmobile from the precinct to our client's home and assists with the delivery and basic installation of technology products alongside a seasoned Agent. They provide our clients a level of service that exceeds expectations by handling appointments with care, asking the right questions, and providing prompt follow up of recommendations as well as solutions. This is a great opportunity to build a career with Geek Squad by learning all about our products and services. It offers the chance to increase skills through training and on-the-job opportunities.At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.Key Responsibilities* Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.* Performs a variety of fulfillment duties for clients in their homes including delivery, installation and networking with a primary focus on Home Theater technology.* Maintains phone and in-person contact with clients to reveal diagnostic discoveries and make recommendations for protecting client devices.* Provides timely updates clients and store precincts.* Responsibly manages inventory and Geekmobile maintenance.* Provides feedback and training to store teams as well as assists with in-store stock repairs.* Supports Geek Squad efforts to protect the world one device at a time.Basic Qualifications* Experience actively using and learning about consumer electronics* Ability to work successfully as part of a team* Ability to prioritize and multi-task in a fast-paced environment* Ability to work a flexible schedule including holidays, nights and weekends* Must be at least 21 years of age* Must have a current, valid driver's license* Must have no more than a combination of 2 moving violations/at-fault accidents within the past three years* Must have no DUI/DWI or Reckless Driving violations in the past three years* Ability to lift or maneuver 75 pounds with or without reasonable accommodation and lift up to 150 pounds with help.Preferred Qualifications* 6 months of consumer electronics experience (sales, operations, or technology services)