IT Specialist (Application Software)

Employer
USAJobs
Location
Rockville, Maryland
Posted
Sep 17, 2020
Closes
Sep 18, 2020
Hours
Full Time
Duties

Summary

This position is located in the Department of Health and Human Services, Food and Drug Administration, Office of Operations, Office of Information Management and Technology, Office of Technology and Delivery, Division of Applications Support, Application Management Services Staff.
Learn more about this agency

Responsibilities

  • Plans, designs, analyzes, acquires, documents, tests, implements, integrates, maintains, modifies, and manages computer systems or software.
  • Ensures the organization?s mission is achieved and meets agency and public policy.
  • Reviews functional requirements, conducts analyses, and develops plans and recommendations.


Travel Required

25% or less - You may be expected to travel for this position.

Supervisory status
No

Promotion Potential
None

Requirements

Conditions of Employment

  • Citizenship Requirement: You must be a U.S. Citizen to be considered for this advertisement unless explicitly stated otherwise.
  • Selective Service Registration: All applicants born male, on (or after) 12/31/1959, must be registered with the Selective Service System OR have an approved exemption. Visit www.SSS.gov for more info.
  • FDA participates in e-Verify: All new hires must complete the I-9 form; this information will be processed through e-Verify to determine your employment eligibility. If a discrepancy arises, you must take affirmative steps to resolve the matter.
  • Background Investigation Requirement: All employees must pass a security investigation. Failing to pass the background check may be grounds for removal or legal action. If hired, you may be subject to additional investigations at a later time.
  • You must meet ALL requirements by the closing date of this announcement to be considered. Only education, experience, and qualifications attained by this date will be considered. You must continue to meet all requirements through the hiring process.
  • Certification of Accuracy: All information concerning eligibility and qualification is subject to investigation and verification. False representation may be grounds for non-consideration, non-selection, or appropriate legal action.
  • Direct Deposit: You will be required to have all federal salary payments electronically deposited into a bank account with a financial institution of your choice.
  • Additional selections may be made from this vacancy, within the same geographical area, by other organizational elements from within FDA, through shared corporate recruiting activities.
  • A probationary and/or trial period for initial Federal employment may be required.


Qualifications

The position of IT Specialist (Application Software) falls under the 2210 occupational series. To qualify for this position at grade GS-13, you must meet the following:

Basic Requirements

Individuals must have IT-related experience demonstrating each of the four competencies listed below. Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the
services or products that your work unit produces, including the general public, individuals who work in
the agency, other agencies, or organizations outside the Government) to assess their needs, provide
information or assistance, resolve their problems, or satisfy their expectations; knows about available
products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups
effectively, taking into account the audience and nature of the information (for example, technical,
sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to
nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound
judgment to generate and evaluate alternatives, and to make recommendations.

AND

Minimum Qualifications

Specialized Experience. Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled.
  • You must possess 1 year of specialized experience equivalent to the GS-12 in the Federal service that includes experience: developing and maintaining new or existing applications software and performing software testing or conducting analyses to ensure compliance with standards.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login , select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Be sure that any uploaded documents you provide in your application are free of document security or compression which might render the document unreadable by our system.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume.

Education

This job does not have an education qualification requirement.

Additional information

For some advertisements, the Food & Drug Administration receives hundreds, even thousands, of applications from job-seekers. Because of this high level of interest in positions with the FDA, the agency reserves the option of setting an application number limit.

When an application limit is set, USAJOBS will close the vacancy at 11:59 pm Eastern Time on either :
(A) the day the limit is reached,
-OR-
(B)
the pre-defined closing date of 09/17/2020, whichever comes first.

If the limit is reached before 11:59 pm ET, all applications in excess of the limit will continue to be accepted until 11:59 pm ET.

The application limit, if applicable, for this advertisement is: No limit

For more information about announcement closing, see: https://www.usajobs.gov/Help/faq/job-announcement/expiration/

ADDITIONAL CONDITIONS OF EMPLOYMENT:
  • If you are serving, or have served in the last 5 years (from 09/17/2020) as an Executive Branch political, Schedule C, or Non-career SES appointee, HHS/FDA may be required to obtain approval by the Office of Personnel Management (OPM) prior to beginning employment. You can find out if you have held one of these appointment types by looking at your Standard Form 50s in your Electronic Official Personnel Folder (eOPF), in Section 5 where the legal authorities are listed. If you have served or are currently serving, you must provide a copy of your SF-50, Notification of Personnel Action, documenting this appointment. In addition, you will be required to respond to the question in the assessment and certify your responses to the questionnaire. Political Appointee FAQ - OPM
  • Special Appointing Authorities: If you are applying for eligibility based on a disability, veteran status, or under a career transition program, please pay careful attention to the Required Documents section for a detailed explanation of eligibility requirements to include supporting documentation.
  • Pre-Employment Physical: No
  • Drug Testing Requirement: No
  • License Requirement: No
  • Immunization Requirement: No
  • Mobility Agreement Required: No
  • Bargaining Unit Position: Yes, NTEU


How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the job opportunity announcement closes (at 11:59 pm Eastern Time on 09/17/2020), a review of your resume and supporting documentation will be conducted, the information will be compared against your responses to the assessment questionnaire to determine your eligibility for Federal employment, and then whether you are qualified for this particular position. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your responses when compared to your background information, you may be deemed ineligible, or your score may be adjusted to more accurately reflect your skills and abilities.

If you are referred to the hiring manager for consideration, you may be further evaluated based on an interview; review of requested work samples, writing samples, most recent performance evaluation(s), professional references, or results of an oral presentation or work-related test. Failure to comply with any of the additional assessment requirements will result in removal from further consideration.

Please follow all instructions carefully. Errors or omissions may affect your eligibility.

About Category Rating (DEU) Procedures (Basis for Rating):
  • Category rating procedures will be used to rate and rank candidates.
  • The answers you provide to the applicant self-assessment questions will be used, in conjunction with the supporting documents you include, and your resume, to determine your eligibility for Federal employment and your qualification for this position specifically.
  • Your application score is used to place you into one of three quality categories: "Best Qualified", "Well Qualified", and "Qualified". (The category assignment is a measure of the degree in which your background matches the competencies required for this position.)
  • The cut-off score for each quality category may vary from announcement to announcement, and is determined by each agency, in advance of the advertisement going live.
  • Category Rating does not add veterans preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligible Vets who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 30% must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher).
  • Only applications in the Best Qualified category are referred to the hiring office for consideration. If a high volume of applications are from highly qualified preference eligible Veterans, FDA's HR office may elect to refer ONLY those preference eligible Veterans. If FDA receives a small number of applications, or if the score range of applications in the highest quality category is low enough, the Best Qualified category may be merged with the Well Qualified category.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics). You do not need to respond to the KSA's directly, but your resume should contain sufficient information to demonstrate possession of the Competencies.
  • Technical Competence
  • Planning and Evaluating
  • Quality Management
  • To preview the application assessment questions, click the link below:
    https://apply.usastaffing.gov/ViewQuestionnaire/10909420


    Background checks and security clearance

    Security clearance
    Not Required

    Drug test required
    No

    Position sensitivity and risk
    Non-sensitive (NS)/Low Risk

    Trust determination process

    Required Documents

    REQUIRED DOCUMENTS:
    • Resume


    RESUME REQUIREMENTS: The federal government has very specific résumé requirements. If you have not written a federal résumé before, you may want to watch this Resume Writing Tutorial or the Resume Writing FAQ to see what details you should, and should not, include in your resume. A CV (curriculum vitae) may not contain enough information to meet these resume requirements. At a minimum, your resume should list the position title, employer name and address, start and end dates (including month and year), salary (or grade and step), hours worked per week, and a list of duties performed or accomplishments, for EACH position included.

    ACCEPTED DOCUMENTS:
    • Cover Letter
    • DD-214/ Statement of Service
    • Disability Letter (Schedule A)
    • Disability Letter (VA)
    • Other supporting documentation not listed
    • PCS Orders
    • Resume
    • Separation Notice (RIF)
    • SF-15

    *Accepted documents may be required for some applicants, depending on which eligibility options you are applying under. See the list below for details.If you are still unsure what documents might be required of you, contact the FDA Applicant Help Desk before the announcement closes. If you need help attaching documents to your application, see Applicant Help Site - Documents .

    For details about transcript requirements, see the Education section.

    Veterans or Military Spouses:
    Must submit a copy of your DD Form 214, Certificate of Release or Discharge from the armed forces that has the dates of service and discharge status.
    • Active Duty Members: To claim status under the VOW (Veterans Opportunity to Work) to hire Heroes Act of 2011, you must submit written documentation from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is submitted with your application package.
    • Parents of Deceased or Disabled Veterans: To claim status under Gold Star Fathers Act of 2015, you must submit a copy of the deceased or disabled veterans' DD Form 214, Certificate of Release or Discharge from the armed forces that has the dates of service and discharge status AND the SF-15, Application for 10-point Veterans' Preference. Please follow the instructions in the SF-15 on required documentation to be submitted.
    • Widow or Widower: To claim preference, you must submit a copy of the deceased or disabled veterans' DD Form 214, Certificate of Release or Discharge from the armed forces that has the dates of service and discharge status AND the SF-15, Application for 10-point Veterans' Preference. Please follow the instructions in the SF-15 on required documentation to be submitted.
    • Spouse of a Living Veteran: To claim preference, you must submit a copy of the veterans' DD Form 214, Certificate of Release or Discharge from the armed forces that has the dates of service and discharge status AND the SF-15, Application for 10-point Veterans' Preference, and Documentation of Veteran's Inability to Work Because of a Service-Connected Disability. Please follow the instructions in the SF-15 on required documentation to be submitted.
    See Feds Hire Vets or USAJOBS' Veterans page for more information.

    Other Special Eligibility Documentation Requirements:
    • Individuals with Disabilities: Individuals with intellectual disabilities, severe physical disabilities, or psychiatric disabilities may apply for appointment through the Schedule A hiring authority. Certified verification of a disability from a licensed medical professional; a licensed vocational rehabilitation specialist; or any Federal, state, or District of Columbia agency or U.S. territory that issues or provides disability benefits will be required. You can learn more about this appointment type on the USAJOBS Help Center page for Individuals with Disabilities .
    • Displaced Federal Employees Who Qualify for CTAP/ICTAP: If you are a former Federal employee who was displaced due to a Reduction-in-Force (RIF) or surplused by some other means, please submit a copy of the separation letter or RIF notice from your agency. To receive consideration for special priority selection, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. ICTAP/CTAP eligibles will be considered "well-qualified" if they attain at least a numerical rating score of 85. Please see the USAJOBS Help Site page for Career Transition for more information.

    Similar jobs