Stakeholder Engagement Specialist, CG-301-13

Washington, D.C
Sep 17, 2020
Sep 25, 2020
Full Time


This position is located in the Office of Communications, Headquarters, of the Federal Deposit Insurance Corporation and provides support developing strategic and programmatic approach to managing relationships with the agency's core audience/stakeholders -namely consumers, bankers, policymakers, media, academics and analysts.

Learn more about this agency


-Serve as a strategic partner and liaison to senior staff and leadership, providing recommendations on issues of communications, stakeholder engagement, and reputation management.

-Collaborate and partner with FDIC Divisions and Program Offices, performing analysis toward the understanding and identification of areas of opportunity for stakeholder engagement and messaging, creating new initiatives, and communicate deliverables.

-Identify and analyze stakeholder communication challenges, interests, aspirations and concerns to better define and manage FDIC stakeholder engagement opportunities and goals.

-Plan, lead and attend stakeholder meetings, ensuring timely feedback and responses to stakeholder questions and requests. Develop briefing materials for meeting participants as needed.

-Review and assess stakeholder interactions and evaluate outcomes using a customer relationship management (CRM) system, such as Salesforce or other.

-Collaborate and partner with FDIC program offices to gain understanding and identify areas of opportunity for stakeholder engagement and messaging, creating new initiatives and deliverables.

Travel Required

Occasional travel - Occasional travel may be required.

Supervisory status

Promotion Potential


Conditions of Employment

Registration with the Selective Service.

U.S. Citizenship is required.

Employment Conditions.

Completion of Financial Disclosure may be required.


Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here .

To qualify, applicants must have completed at least one year of specialized experience equivalent to at least the 12 grade level or above in the Federal service. Specialized experience is defined as experience working for a financial regulatory agency, financial services trade organization, or congressional committee developing a strategic and programmatic approach to managing relationships with core audiences/stakeholders, including consumers, bankers, policymakers, media, academics and financial analysts.
Applicants eligible for ICTAP (Interagency Career Transition Assistance Program) must achieve a score of 80 or higher in the online assessment to be determined "well qualified" for this position. For more information, click here .


There is no substitution of education for the experience for this position.

Additional information

All United States Citizens.

If selected, you may be required to serve a probationary period.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and the online assessment questionnaire will be reviewed, to determine whether you meet the qualification requirements outlined in this announcement. Therefore, it is imperative that your resume contain sufficiently detailed information upon which to make the qualification determination. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level.

Your resume will also be evaluated to measure your responses to the assessment questions. If you rated yourself higher on the questionnaire than what is supported by your resume, your overall qualifications assessment may be adversely affected.

Top ranked candidates will be referred to the selecting official for further review and consideration.

The competencies/knowledge, skills, and abilities (KSAs) you will be assessed on are listed below.

1. Knowledge of standard procedures for dissemination of information in electronic and print formats to wide audiences and stakeholders.

2. Knowledge of stakeholder management concepts, principles, and practices.

3. Ability to communicate orally to convey reports and presentations.

4. Ability to plan and facilitate events and special projects.

5. Skill in written communication.

6. Skill in media relations, techniques and strategies.

You do not need to respond separately to these KSAs. Your answers to the online questionnaire and resume will serve as responses to the KSAs.

To preview questions please click here .

Background checks and security clearance

Security clearance

Drug test required

Position sensitivity and risk
Moderate Risk (MR)

Trust determination process

Required Documents

Failure to provide all of the required documentation as stated in this vacancy announcement, may result in an ineligible determination or may affect your consideration status. Please review the following to determine your eligibility and which document(s) is required to complete your application.

VETERANS' PREFERENCE: If you are claiming veterans' preference, click here . (Note: Veterans must submit the Member 4 copy of the DD 214, Certificate of Release or Discharge from Active Duty - or other copy showing the type of discharge/character of service [e.g., Honorable, Under Honorable Conditions, etc.] along with any other required documents (e.g., DD-214, VA Letter, SF-15, etc.) to demonstrate veterans' preference eligibility.)

INTERAGENCY TRANSITION ASSISTANCE PROGRAM (ICTAP): If you are a displaced or surplus Federal employee eligible for consideration under the ICTAP, you must submit proof of eligibility. For more information, click here .

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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