Support Services Specialist

Employer
USAJobs
Location
Washington, D.C
Posted
Sep 16, 2020
Closes
Sep 19, 2020
Hours
Full Time
Duties

Summary

This position is located within the Office of the Administrator (A), Administrative Services Division (ASD), Property, Supply and Transportation Department,(ASSP), of the National Gallery of Art (NGA). The Employee serves as the Support Services Specialist and reports to the Support Services Supervisor. The primary purpose of this position is to assist in the planning, organizing of property and supplies and the inventory, disposal, and property movement of assets for the Gallery.

Learn more about this agency

Responsibilities

The incumbent:
  • Assists the supervisor in the coordination and performance of a variety of property, supply, administrative, and support services functions.
  • Assists the supervisor with distributing work among junior property and supply employees and contractors in accordance with established work schedule, job specialization, and customer requirements and to ensure the timely accomplishment of assigned workload.
  • Performs as the senior lead in most aspects of the property and supply operations.
  • Carries out work processes required to assist with the management of accountable property records.
  • Performs administrative functions related to the property and supply department.
  • Serves as a purchase cardholder for the department.
  • Serves as alternate backup for the receiving clerk at the NGA warehouse.
  • Upon receipt of a shipment, makes preliminary inspection to detect package/container damages and/or quantity shortages.
  • Assists the mail room with the receiving and sorting of incoming mail, and delivering mail and packages when necessary.


Travel Required

Not required

Supervisory status
No

Promotion Potential
07

Requirements

Conditions of Employment

  • You must be a U.S. citizen to apply for this job.
  • Subject to a background/suitability investigation.
  • Designated and/or random drug testing may be required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Time-In-Grade requirement must be met by the closing date of the vacancy.

Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable) as it relates to this job opportunity. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Your resume must include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week.

Qualifications

SPECIALIZED EXPERIENCE: Applicants must have a minimum of one year of specialized experience at a level of difficulty and responsibility comparable to the next lower grade or comparable pay band in the Federal service or equivalent experience in the private sector.

Candidates must meet the Qualifications Standards Handbook requirements for the GS-342-7 . This requires at least one year of specialized experience equivalent to the GS-06 grade level in the Federal service, performing the following: using Adobe Photoshop, InDesign, or Ilustrator to manage a printing operation, AND using NEOPost's Mail Management System (MMS) to handle mail operations.

Those applicants who meet the minimum qualification requirements will be evaluated against these factors to determine the best-qualified candidates.
  • Must have general knowledge of the Federal Personal Property Regulations.
  • Must have basic knowledge of procedures, practices, methods, and techniques relating to Federal personal property activities such as physical receipt, custody, inventory, distribution, storage, transportation, cataloging maintenance, and disposal.
  • Must demonstrate general knowledge of physical characteristics of supply and property items and systems for cataloging and classifying such items to ensure proper identification for management purposes.
  • Must have general knowledge of the acquisition processes, automated records and control systems as they relate to procurement, storage, issue and disposal of personal property.
  • Must have general knowledge of computer skills, including Microsoft Word, Excel and Access.
  • Must demonstrate knowledge of operating material handling equipment, including forklifts and electrical pallet jacks to move equipment, furniture and materials within and outside of the Gallery campuses.
  • Must have the ability to communicate clearly and concisely (oral and written) with all levels of an organization, other federal agencies, and outside contractors to provide and/or obtain information needed to carry out the property and supply functions.

Time-in-Grade: Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration under merit promotion procedures.

CTAP/ICTAP candidates: To be considered "well qualified" you must meet all of the requirements as described in this section.

Must be able to obtain and maintain a Class B CDL within one year of employment. Failure to do so will be subject to termination of appointment.

You must meet all qualifications and eligibility requirements by the closing date of this announcement.

Education

EDUCATION: Are you using education to qualify?

Although this position does not have a positive education requirement, you may submit copies of your transcripts or a course listing. You must provide documentation supporting your education claims.

Education must be obtained from an accredited institution recognized by the U.S. Department of Education.

Foreign education must be reviewed by an organization recognized by the U.S. Department of Education. For special instructions pertaining to foreign education and a list of organizations that can evaluate foreign education, see the Department of Education website .

Additional information

  • The National Gallery of Art fosters a diverse and inclusive workplace and is an Equal Opportunity Employer.

    • More than one selection may be made from this vacancy announcement.

    • Some positions may require completion of a probationary period of up to 1 (one) year.

    AN EXTERNAL SELECTED CANDIDATE MUST BE FINGERPRINTED AND RECEIVE A BACKGROUND INVESTIGATION, RESULTING IN A SATISFACTORY SUITABILITY DETERMINATION BEFORE BEING HIRED FOR THIS POSITION.

    • All males born after December 31st 1959 must abide by laws regarding Selective Service registration. To learn more about this law, visit the Selective Service web page, Who Must Register . If you are not registered and don't have an approved exemption, you will not be eligible for employment with the Federal government.

    EEO Policy: https://help.usajobs.gov/index.php/EEO_Policy_Statement

    Reasonable Accommodation Policy: https://help.usajobs.gov/index.php/Reasonable_Accommodation_Policy_Statement

    Veterans Information: https://help.usajobs.gov/index.php/Veterans_Information

    Selective Service Registration: http://www.sss.gov/


How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The National Gallery of Art uses an application tracking system to evaluate the responses you provide in the applicant assessment questionnaire to determine if you meet the minimum qualification requirements of this position. Then, the HR Office and/or Subject Matter Expert (SME) will conduct a quality review of your application and supporting documentation to determine if your qualifications meet the criteria for referral to the selecting official.

We will also verify whether you are eligible for merit promotion by reviewing your previous Federal employment to ensure you meet Time-in-Grade requirements. If you are eligible to apply to Merit Promotion announcements based on Veteran or other non-competitive statuses, we will verify your supporting documentation prior to referral.

If your resume is incomplete or does not support the responses you provided in your online questionnaire, or if you fail to submit all required documentation before the vacancy closes, you may be rated 'ineligible', 'not qualified', or your evaluation rating may be adjusted accordingly.

To preview questions please click here .

Background checks and security clearance

Security clearance
Other

Drug test required
No

Position sensitivity and risk
Non-sensitive (NS)/Low Risk

Trust determination process

Required Documents

Please carefully review the following list to determine what documentation you need to submit.

Some documents may not apply to all applicants. If you are unsure, click the link for each document type to read more.

ALL APPLICANTS: You must submit a resume supporting your specialized experience and responses to the online questionnaire.
  • Your resume should list all work experience (paid and unpaid); you should list the full name and address of the each employer.
  • Your experience listing should show the start and end dates (include month, day, and year); you must also list the average number of hours per week that you worked.
  • Your resume should also include any education and training you have completed (list the program title, subject area, number of hours completed, and completion date).
  • For more information about what to include in your resume, please view this USAJOBS Resume Tutorial video on YouTube.
  • It is important that your resume is complete and thorough. If any of the above information is not included in your resume, we may not be able to fully credit you for your experience.
If specific educational requirements are indicated for this vacancy: Documentation verifying your educational claims which can include unofficial transcripts or any report listing institution, course title, credits earned and final grade. Please see the Education section for more information.

Current and former Federal employees: Most recent SF-50 (Standard Form 50 - Notice of Personnel Action).

To properly verify status eligibility, your SF-50 must show the following. If you do not submit an appropriate SF-50, we cannot verify your status eligibility!
  • Full position title;
  • appointment type;
  • occupational series;
  • pay plan, grade, and step;
  • tenure code; and
  • service computation date (SCD).
  • Displaced Federal employees: To be considered CTAP/ICTAP eligible, you must submit documentation verifying your involuntary separation and CTAP/ICTAP status. Please see the OPM Guide to Career Transition for more information.

    Veterans: Veteran eligibility documentation (DD-214, VA Letter, Standard Form (SF) 15 as applicable). Please note: If you are a veteran who has not yet been discharged, you may provide a statement of intent to discharge from your agency which will allow you to apply under the (Veterans Opportunity to Work) VOW to Hire Heroes Act of 2011 .

    Persons with Disabilities: Individuals with intellectual disabilities, severe physical disabilities, or psychiatric disabilities may apply for appointment through the Schedule A hiring authority. Certified verification of a disability from a licensed medical professional; a licensed vocational rehabilitation specialist; or any Federal, state, or District of Columbia agency or U.S. territory that issues or provides disability benefits is required.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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