Deputy Director - Interior Business Center

District of Columbia, D.C
Sep 16, 2020
Sep 23, 2020
Executive, Director
Full Time


Department of the Interior structures its SES positions into categories to determine the minimum pay for each position. This is a Category 4 position. The minimum pay for this position is $156,973.00. Pay is set based on consideration of the selectee's current salary and other factors.

This position is only eligible for situational tele-work.

Veterans preference does not apply to the Senior Executive Service (SES).
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As a basic requirement for entry into the SES, applicants must provide evidence of progressively responsible executive leadership and supervisory experience that is indicative of senior executive level management capability and directly related to the skills and abilities outlined under Executive Core Qualifications and Technical Qualifications listed above. The ideal candidate will have experience supervising employees through subordinate supervisors and have experience hiring, developing, and evaluating employees. Typically, experience of this nature will have been gained at or above the GS-14/15 grade level in the federal service or its equivalent in the private sector or non-governmental organizations. Failure to meet this basic qualification requirement and all executive and technical qualification factors automatically disqualifies an applicant.

Specific Duties

The incumbent carries out the following specific responsibilities :
  • Serves as IBC's Chief Operating Officer and Chief Risk Officer. Makes or contributes to decisions of major consequence to ensure the effective and efficient planning and management of IBC services, operations and resources supporting the Department and external customers.
  • Assists in the leadership and management of a wide range of highly complex functions including enterprise risk and performance management vital to the effective fulfillment of Interior's programs.
  • Provides service through the Office of the Secretary Working Capital Fund and the Interior Franchise Fund, utilizing reimbursable agreements between the IBC and its customers. Guides planning and management of services and operations totaling approximately $275 million.
  • Leads accountability and transparency for all of IBC's services. Supports the Director in leading and guiding IBC's operations, strategy, resource (organizational and financial), risk and performance management functions, while supporting IBC's three core customer facing service areas of acquisition, financial management and human resources/payroll.
  • Leads IBC wide efforts to address the full spectrum of the organization's external and internal risks. Advises senior leaders on IBC's strategically aligned portfolio view of risks while ensuring sound business and operating principles and practices are consistently applied across the organization to meet customer and stakeholder needs through value added shared services.
  • Presents and defends program initiatives and operations to the Director; IBC executive leadership; high-level officials of the Department; the Deputy Assistant Secretary for Administrative Services; bureaus and offices; other federal agencies; Congress; and the Office of Management and Budget.
  • Applicants who meet all the mandatory executive and technical qualifications will be evaluated by a panel of SES members to determine the degree to which they possess each of the listed qualifications. This evaluation will determine which applicants are best qualified. Total background, including experience, education, awards, self-development, and training will be reviewed. This information will be obtained from the application package, including the required narrative statements for the technical and Executive Core Qualifications described in this vacancy.

    As such, your resume should demonstrate that you have the knowledge, skills, and abilities to successfully fulfill responsibilities inherent in most SES positions such as:

    - Directing the work of an organizational unit;
    - Ensuring the success of one or more specific major programs or projects;
    - Monitoring progress toward strategic organizational goals, evaluating organizational performance and taking action to improve performance; and
    - Supervising the work of employees; and exercising important policy-making, policy determining, or other executive functions.

    If your resume does not include these basic qualifications, you will not be determined qualified for this position.
    We recommend that your resume addressing the ECQs include examples that are clear, concise, and emphasize their level of responsibilities, the scope and complexity of the programs, activities, or services managed; program accomplishments; policy initiatives undertaken; level of contacts; the sensitivity and criticality of the issues addressed; and the results of actions taken.

    Travel Required

    Occasional travel - You may be expected to travel for this position.

    Supervisory status

    Promotion Potential


    Conditions of Employment

    • You will be subject to a background/suitability investigation/determination
    • This position requires pre and post-employment drug screening.


    Executive Core Qualifications (ECQ's)- *Requirement Documentation*
    ECQ 1 - LEADING CHANGE: You must have demonstrated an ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.

    Leadership Competencies: Creativity & Innovation, External Awareness, Flexibility, Resilience, Strategic Thinking, Vision

    ECQ 2 - LEADING PEOPLE: You must demonstrate the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.

    Leadership Competencies: Conflict Management, Leveraging Diversity, Developing Others, Team Building

    ECQ 3 - RESULTS DRIVEN: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.

    Leadership Competencies: Accountability, Customer Service, Decisiveness, Entrepreneurship, Problem Solving, Technical Credibility

    ECQ 4 - BUSINESS ACUMEN: This ECQ involves the ability to manage human, financial, and information resources strategically.

    Leadership Competencies: Financial Management, Human Capital Management, Technology Management

    ECQ 5 - BUILDING COALITIONS: This ECQ involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.

    Leadership Competencies: Partnering, Political Savvy, Influencing/Negotiating

    FUNDAMENTAL COMPETENCIES: The following competencies are the foundation for success in each of the Executive Core Qualifications: Interpersonal Skills, Oral Communication, Integrity/Honesty, Written Communication, Continual Learning, Public Service Motivation
    Mandatory Technical Qualifications (MTQs)- *Required Documentation *

    The MTQs are designed to assess an applicants experience relevant to the position he or she is applying for.

    Each of your MTQ narrative responses must: 1.) Must not exceed two pages per narrative statement; 2.) include specific examples of your experience, education, and/or accomplishments; and 3.) address specific challenges, contexts, actions, and results.
  • Organizational Transformation: Demonstrated ability to design and build an organization capable of delivering high quality, timely and effective customer service, and to manage the transformation of an organization on a significant scale to meet mission requirements. Inherent to this qualification is the demonstrated ability to assess and prioritize customer needs, to develop with management a strategy to address those needs and an organizational plan to execute the strategy, the ability to manage multiple facets of complex organizational change, the ability to influence culture and values in delivering and developing improved services and the ability to serve as a champion to employees during the change process.
  • Managing Customer Satisfaction: Demonstrated ability to develop a customer service culture and communicate, assess, and improve customer service standards, practices, and policies throughout an organization. Inherent to this qualification is the demonstrated ability to identify current and potential customer needs, to develop and manage a robust and reliable program to measure customer satisfaction and service performance metrics and benchmarks, to monitor issues and trends in client satisfaction, to identify weaknesses, to develop and implement appropriate corrective action and program changes, and to identify and to incorporate best practices and lessons learned into an effective client service delivery program, all in order to drive continuous improvement in customer service performance and customer satisfaction. Also inherent to this qualification is the ability to create new or improved service capabilities and work with internal and external stakeholders to create a shared vision of effective service.
  • Enabling Technology: Demonstrated ability to use technology to support enhanced delivery, accessibility, effectiveness and cost efficiency of services and programs. Inherent to this qualification is the demonstrated ability to develop long term views on how work, programs, and services can be enhanced through technology and how technology can be used effectively to drive cost out of service delivery while enhancing service performance and customer satisfaction, and the ability to develop criteria to determine the optimal mix of delivery mechanisms for government services.
  • Financial Management: Demonstrated ability to manage, prioritize, deploy and leverage financial capital. Inherent in this qualification is the demonstrated ability to be efficient and effective in the management, application, use and monitoring of financial resources in a full cost recovery revolving fund environment and the ability to develop creative strategies to stretch and apply scarce financial resources in support of cost-effective service delivery.

  • When addressing both the Executive Core Qualifications (ECQ's) and Mandatory Technical Qualifications (MTQ's) it is required that you utilize the CCAR Model.

    Challenge-Context Action Result(s) (CCAR) Model.
    Challenge Context Action Result Model is as follows.
    An ECQ or Mandatory Technical Qualification (MTQ) statement should include more than one examples of relevant experience.
    Challenge: Describe a specific problem or goal.
    Context: Talk about the individuals and groups you worked with, and/or the environment in which you worked, to tackle a particular challenge (e.g., clients, co-workers, members of Congress, shrinking budget, low morale).
    Action: Discuss the specific actions you took to address a challenge.
    Result: Give specific examples of the results of your actions. These accomplishments demonstrate the quality and effectiveness of your leadership skills.

    You will be evaluated on your responses to the Mandatory Technical Qualifications (MTQ's) listed above and on your responses to the Executive Core Qualifications (ECQs) above as well. You are required to submit both your MTQ's and ECQ's to receive consideration for this position. Please see the required document section to understand the page limitation and to learn more about the formatting requirement.


    There is not a positive education requirement for this position.

    Additional information

    Your application package to include your Resume, SF-50 (including appointment information such as a transfer, initial appointment, or reinstatement) if you are a federal employee, most recent performance appraisal (i.e., must be within the last 12 months of your submission to this application) and or a justification of why this information cannot be provided. Mandatory Technical Qualification's (MTQ's), and Executive Core Qualification's (ECQ's) for this announcement must be received online via the USAJOBS/Application Manager application system by 11:59 PM Eastern Time on closing date of the announcement. ECQ's and MTQ's must be submitted in the prescribed format outlined within this vacancy announcement failure submit the ECQ's or MTQ's in the outlined format will result in your application not receiving full consideration for this position. Email submissions of applicants will not be accepted. Failure to submit a complete application will eliminate an applicant from further consideration. Applicants must contact the Human Resources Specialist point of contact before the closing date if assistance is needed when submitting an application.

    The applicant selected for this position will be required to file a Financial Disclosure Report, SF-278, and the supplemental form, Confidential Statement of Employment and Financial Interest, DI-278. All forms must be filed within 30 days after the selection for this position

    The sensitivity level of the position requires completion of a successful background investigation of the selectee. Prior to appointment, applicants tentatively selected for this position may be required to submit to urinalysis to screen for illegal drug use.

    Effective January 1, 2010, OPM must authorize any employment offers we make to current or former (within the last 5 years) political Schedule A, Schedule C, or Non-career SES employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you must disclose that to the Human Resources Office.

    If authorized, travel and relocation expenses will be paid consistent with the Federal Travel Regulations and Departmental policy.

    Click here for general eligibility for a permanent change of station (PCS) move.

    Click here for Federal Travel Regulations PCS information.

    To view FAQ regarding PCS click here.

    Senior Executive Service Probationary Period : If you are selected for this position, you will be required to serve a one year SES probationary period, if one has not previously been completed.

    THIS IS A DRUG TESTING DESIGNATED POSITION. In accordance with Executive Order 12564, and under the Department's Drug Free Workplace Program: Applicant(s) tentatively selected for this position will be required to submit a urinalysis to screen for illegal drug use and to pass the test prior to appointment. In addition, this position is subject to random testing for illegal drug use.

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    We will conduct a qualifications evaluation of applicants who supply all requested material. Qualified applicants will be rated and ranked by a panel. Best qualified candidates will be referred to the selecting official for further consideration and possible interview. You will be notified of the outcome after completion of the selection process.Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.

    Upon receipt of your complete application package, a review of your application will be made to ensure you meet the qualification requirements. Our determination will be based on your responses to the Mandatory Technical Qualifications (MTQ's) and Executive Core Qualifications (ECQ's) and the information stated in your resume. If you are among the best-qualified candidates, your application may be referred to a selecting official for consideration. Interviews will be at the discretion of the selecting official.

    Certification: If selected, you must be certified by the Office of Personnel Management's (OPM) Qualifications Review Board before you can be appointed to the position. You are exempt from this requirement if you are a:
    • current career SES member;
    • former career SES member with reinstatement eligibility; or
    • SES Candidate Development graduate and have already been certified by OPM.

    Background checks and security clearance

    Security clearance
    Top Secret

    Drug test required

    Position sensitivity and risk
    Critical-Sensitive (CS)/High Risk

    Trust determination process
    Suitability/Fitness , National security

    Required Documents

    1. REQUIRED Your resume - it must contain information sufficient to make a valid determination that you fully meet the specialized experience requirements as stated in this vacancy announcement. Insufficient information will result in a not qualified rating. It is recommended that you include the following information:
    • Full name, mailing address, and day and evening telephone numbers
    • Educational information, including the name, city and state of colleges or universities you attended, as well as the type and year of any degrees received
    • Information about your paid and nonpaid work experience related to this position including:
      • Job title (include series and grade if Federal job)
      • Duties and accomplishments
      • Employer's name and address
      • Supervisor's name and phone number
      • Starting and ending dates of employment (month and year)
      • Salary
      • Indicate if we may contact your current supervisor
      • Information about honors, awards, and special accomplishments
    2. REQUIRED A narrative statement addressing each of the Executive Core Qualifications (ECQ's) - experience (paid and unpaid), education, training, awards, and/or self-development activities as related to each.
    Each ECQ and each technical qualification must be addressed separately. The narrative addressing ECQ's must follow the format provided at (Adobe Acrobat required).
    The submission of your entire ECQ package (i.e., all five ECQ's narrative statements) may not exceed 10 pages in its totality. IF YOU EXCEED THESE PAGE LIMITS OR YOU FAIL FOR PROVIDE THE NARRATIVE STATEMENTS AS DESCRIBED (i.e., ECQ's), YOU WILL NOT BE CONSIDERED.
    3. REQUIRED A narrative statement addressing each of the Mandatory Technical Qualifications (MTQ's) - experience (paid and unpaid), education, training, awards, and/or self-development activities as related to each qualification requirement. You must title each MTQ's separately to ensure each MTQ is appropriately addressed. Failure to title and address each MTQ separately will result in your disqualification.

    Narrative statements must not exceed 2 pages for each individual technical qualification(s). IF YOU EXCEED THESE PAGE LIMITS OR YOU FAIL FOR PROVIDE THE NARRATIVE STATEMENTS AS DESCRIBED (i.e., MTQ's), YOU WILL NOT BE CONSIDERED.

    4. REQUIRED If you are a current Federal employee, a copy of a recent SF-50, Notification of Personnel Action, that indicates Federal status, grade, tenure, and type of service. Please remove your social security number and date of birth.
    4 (a). REQUIRED FOR NON-COMPETITIVE CONSIDERATION : The following categories (i.e., those who have non-competitive eligibility) of applicants but MUST address the Mandatory Technical Qualification (MTQ's). These Categories include :
    • Applicants who are currently serving under a SES career appointment (must provide a copy of Standard Form 50-Notification of Personnel Action that documents career appointment to the SES), or
    • Applicants who are eligible for reinstatement to the SES (must provide a copy of Standard Form 50-Notification of Personnel Action that documents career appointment to the SES), or
    • Applicants who are graduates of OPM-approved SES Candidate Development Programs (must provide proof of OPM Qualifications Review Board certification).

    5. REQUIRED A copy of your most recent annual performance appraisal (i.e., within the last 12 months form the closing date of this vacancy announcement, from either the Federal or private sector). Please remove your social security number and date of birth from any documentation you provide. If you are unable to provide your most recent annual performance appraisal, please provide a written justification explaining why you could provide the request documentation. Failure to provide the most recent annual performance appraisal or written justification explaining why you did not provide the requested documentation you will be disqualified for further consideration because your application will be incomplete.

    All of the documentation listed above is required to be attached to your application, if it is applicable to your candidacy. Failure to attach any of the documentation listed above which proves your candidacy for this position will result in disqualification/non-consideration for this position.

    To begin, click the Apply Online button near the bottom (or right) of this screen and follow the prompts to register, answer a few questions, and submit all required documents. To return to your saved application, log in to your USAJOBS account at and click on "My Applications". Click on the position title, and then select Apply Online to continue.
    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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