Director, Office of Stakeholder Outreach and Communication

Employer
USAJobs
Location
Washington, D.C
Posted
Sep 16, 2020
Closes
Sep 18, 2020
Function
Executive, Director
Hours
Full Time
Duties

Summary

The Director ensures the effective and efficient management of two team leaders who oversee professional subject matter specialists encompassing a full range of communication fields: Content Operations Team and Web Operations Team.

Learn more about this agency

Responsibilities

The Director, Office of Stakeholder Outreach and Communication will:
  • Provide leadership and direction for ensuring the U.S Energy Information Administration (EIA) public website, its product portfolio, and the employee intranet support agency mission and goals.
  • Oversee two (2) functional teams of professional web, editorial, visual, public and congressional affairs specialists.
  • Provide leadership to EIA managers in analyzing their web communications needs and facilitates ways to disseminate EIA information and apply intranet resources efficiently and effectively.
  • Provide strategic direction to the agency on communicating through the web and the employee intranet as communications tools; and research best practices and promotes new means of enhancing web and intranet delivery.
  • Develop and implement stakeholder outreach initiatives within the agency that are consistent with EIA's mission and programs.


Travel Required

Not required

Supervisory status
Yes

Promotion Potential
04

Requirements

Conditions of Employment

  • U.S. Citizenship is required
  • Subject to satisfactory security and suitability determinations
  • This employer participates in the eVerify program


Excepted Service appointment will not confer Competitive Service career-conditional/career tenure status. If selected, you must compete in open competition to meet requirements for another Federal position, unless you meet reinstatement requirements. If you voluntarily convert from competitive service, Senior Executive Service, or other pay systems to a non-time limited appointment under this authority, you are not afforded "fallback rights" to the previous pay system.

Conditions of Employment
  • If you are selected for this position, you will be subject to the U.S. Department of Energy mandatory requirements and will be required to file a confidential financial disclosure report within 30 days of entry on duty.
  • Homeland Security Presidential Directive (HSPD-12). A selectee's appointment is contingent upon compliance with Homeland Security Presidential Directive (HSPD-12) governing personal identity.
  • If selected, you will be required to complete a Confidential Financial Disclosure Statement (OGE-460) upon entering the position, and annually thereafter.
  • New appointees must successfully complete a 2 year trial period for non-preference eligible appointees. Preference eligible appointees will serve a 1-year trial period. All appointees will serve a 1 year supervisory probationary period, to be completed concurrently.


Qualifications

SPECIALIZED EXPERIENCE REQUIREMENTS: A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade/pay band in the Federal service. For this position, experience must be at least equivalent to the EJ/EK-III or GS-13 level. Specialized experience for this position is defined as:
  • Experience performing program management principles and practices relating to administrative management support activities on data collection, analysis, and dissemination programs.
  • Experience coordinating and communicating in person and in writing with internal and external program stakeholders.
  • Experience planning, recommending, or adapting established policy to the requirements of a particular project.

Your application and resume should demonstrate that you possess the following competencies or knowledge, skills and abilities (KSAs). You are NOT required to provide a separate narrative written response. Rather, you must describe in your resume how your past work experience demonstrates that you possess the Competencies/KSAs identified below:
  • Program/Project Management
  • Information Analysis
  • Problem Solving
  • Oral/Written Communication


"Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service Programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

CTAP/ICTAP candidates: To be considered "well qualified" you must meet all of the requirements as described in this section.

You must meet all qualification and eligibility requirements by the closing date of this announcement.

Education

Additional information

  • The Department of Energy fosters a diverse and inclusive workplace and is an Equal Opportunity Employer.
  • New employees to the Department of Energy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify .
  • Veterans and persons with disabilities are encouraged to apply. For more information, please visit the links ate the bottom of the page or visit the FedsHireVets website.
  • If you believe that you are eligible for the Interagency Career Transition Assistance Program (ICTAP), please visit the OPM ICTAP/CTAP website for more information. In order to be considered under the ICTAP program, your application must score within the pre-established "well-qualified" category as stated in the Qualifications section.
  • All males born after December 31, 1959 must abide by laws regarding Selective Service registration. To learn more about this law, visit the Selective Service web page, Who Must Register . If you are not registered and don't have an approved exemption, you will not be eligible for employment with the Federal government.
  • Applications contain information subject to the Privacy Act (PL 93 579, 5 USC 552a). The information is used to determine qualifications for employment and is authorized under Title 5, USC, Section 3302 and 3361.

EEO Policy Statement Reasonable Accommodation Policy Veteran's Information Telework: www.telework.gov Selective Service Registration: http://www.sss.gov/

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Evaluations: The Department of Energy uses an application tracking system to evaluate the responses you provide in the applicant assessment questionnaire to determine if you meet the eligibility requirements and minimum qualifications necessary for this position. Then the HR Office and/or Subject Matter Expert (SME) will conduct a quality review of your application and supporting documentation to determine if your qualifications meet the criteria for referral to the selecting official. If you are eligible for career transition assistance plans such as ICTAP or CTAP, you must meet the definition of "well qualified", which is defined as having a score of 85 or better.

If your resume is incomplete or does not support the responses you provided in your online questionnaire, or if you fail to submit all required documentation before the vacancy closes, you may be rated "ineligible", "not qualified", or your score may be adjusted accordingly.

Selecting official may check references on those applicants referred for consideration. References will be checked on the selectee prior to an employment offer.
To preview questions please click here .

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Position sensitivity and risk
Non-sensitive (NS)/Low Risk

Trust determination process
Suitability/Fitness

Required Documents

Please carefully review the following list to determine what documentation you need to submit. Some documents may not apply to all applicants. If you are unsure, click the link for each document type to read more. ALL APPLICANTS: You must submit a resume supporting your specialized experience and responses to the online questionnaire.
  • Your resume should list all work experience (paid and unpaid); you must list the full name and address of the each employer.
  • For all types of work experience, you should indicate the start and end dates (include month, day, and year); you must also list the average number of hours per week that you worked.
  • For paid work experience, please indicate your starting grade/salary for each position and the highest grade/salary you earned (if different).
  • Your resume should also include any education and training you have completed (list the program title, subject area, number of hours completed, and completion date).
  • For more information about what to include in your resume, please view this USAJOBS Resume Tutorial video on YouTube.

Most DOE offices will allow you to submit a resume in the format of your choice (as an attached document or as a USAJOBS Resume Builder format). However, some offices may require one specific format. You will be notified at the time you click 'Apply Online' which type of resume is acceptable. It is important that you are complete and thorough in your resume. If any of the above information is not included in your resume, we may not be able to fully credit you for your experience.

Current and former Federal employees: Most recent SF-50 (Standard Form 50 - Notice of Personnel Action). To properly verify status eligibility, your SF-50 must show the following: 1) Full position title; 2) appointment type; 3) occupational series; 4) pay plan, grade, and step; 5) tenure code; 6) service computation date (SCD).
  • Note: If you are a current DOE/NNSA employee, you do not need to provide your latest SF-50. This note does not apply to FERC and BPA employees.

Specific educational requirements are indicated for this vacancy: Documentation verifying your educational claims which can include unofficial transcripts or any report listing institution, course title, credits earned and final grade. Please see the Education section for more information. Displaced Federal employees who qualify for CTAP/ICTAP: If you are a former Federal employee who was displaced due to a Reduction-in-Force (RIF) or surplused by some other means, please submit a copy of the separation letter or RIF notice from your agency. To be selected under I/CTAP, you must still be found well-qualified for this position. Please see the OPM Guide to Career Transition for more information. Veterans: Veteran eligibility documentation (DD-214, VA letter, SF-15 as applicable). Please note, if you are a veteran who has not yet been discharged, you may provide a statement of intent to discharge from your agency which will allow you to apply under the (Veterans Opportunity to Work ) VOW to Hire Heroes Act of 2011. Persons with Disabilities: Individuals with intellectual disabilities, severe physical disabilities, or psychiatric disabilities may apply for appointment through Schedule A hiring authority. Certified verification of a disability from a licensed medical professional; a licensed vocational rehabilitation specialist or any Federal, state or District of Columbia agency or US territory that issues or provides disability benefits will be required.

If you are selected for this position, you may be asked to provide additional documentation to verify your responses.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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