Information Technology Specialist

Employer
USAJobs
Location
Washington, D.C
Posted
Sep 16, 2020
Closes
Sep 17, 2020
Function
Administrative
Hours
Full Time
Duties

Summary

All DHS-HQ announcements have a 5 business day open period due to the number of applications received. This announcement will be open for 5 business days OR until the first 100 applications have been received, whichever happens first.

Learn more about this agency

Responsibilities

This position is located in the Department of Homeland Security (DHS), Office of the Chief Information Officer (OCIO), Washington, District of Columbia. The primary purpose of this position is to serve as an Information Network and Security Specialist to ensure the confidentiality, integrity, and availability of systems, networks and data through the planning, analysis, development, implementation, and enhancement of information system security programs and procedures.

Duties performed:
  • Modify systems for solving problems or accomplishing work processes by using IT systems such as computers, servers and routers.
  • Monitor and analyze all DHS network and security feeds in near real time.
  • Report security alerts and security events information received from security feeds.
  • Participate in daily IT operations, equipment configuration and maintenance.


Travel Required

Occasional travel - You may be expected to travel 1 to 5 nights per month for this position.

Supervisory status
No

Promotion Potential
11

Requirements

Conditions of Employment


  • You must be a U.S. citizen to apply for this position.
  • You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
  • Males born after 12/31/59 must be registered or exempt from Selective Service (see http://www.sss.gov/).
  • Complete the initial online assessment and USAHire Assessment, if required
  • One-year probationary period may be required.
  • A pre-employment drug test may be required.
  • If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
  • DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
  • All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
  • License required: No
  • Pre-employment physical required: no
  • Bargaining Unit Position: No
  • Permanent Change of Duty Station (PCS) Expenses will not be paid.
  • Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment.
  • Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.
  • This vacancy is being announced as a term appointment with a 2 year limit. The agency has the option of extending the appointment up to the 4 year limit. Term employees do not acquire competitive status on the basis of the term appointment. The employment of a term employee ends automatically on the expiration date of term appointment but may end prior to the expiration date. The first year of the term appointment is a trial period.


Qualifications

GS-09: You qualify for the GS-09 grade level if you possess information technology related experience demonstrating each of the four required competencies:

Attention to Detail - following policies, standards, and methods to ensure enterprise IT network system integrity and security.
Customer Service - providing technical support to customers who need assistance utilizing client-level hardware and software.
Oral Communication- providing advice and guidance on a wide range of IT issues.
Problem Solving - assisting and participating in the investigation of anomalous events that are detected by security devices.

-And-

In addition to the above requirement you must meet the following specialized experience or education to qualify at the GS-09 grade level:

Specialized Experience:


Have at least one year of full-time specialized experience equivalent to the GS-7 grade level in the federal service (obtained in either the public or private sectors) performing the following:

1) Assisting with enterprise services and network incident management activities;
2) Assisting and participating in the analysis of suspicious web or email files for malicious code; and
3) Following policies, standards and procedures to ensure the integrity of IT networks and system security.

-OR-

Education:

Have successfully completed a master's degree; or two full years of progressively higher level graduate education leading to that degree at an accredited college or university in a field that provided the knowledge, skills, and abilities necessary to do the work. Such fields include computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. NOTE: You must submit official or unofficial transcripts to support this requirement.

All qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification.

NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned.

Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/ .

Additional information

Note: DHS continues to take necessary steps to keep our workforce safe amid the COVID-19 pandemic. If you receive a final job offer to onboard, please complete the onboarding forms and submit them electronically in an expeditious manner. Your start date may be delayed if the action above is not completed.

Background Investigation: To ensure the accomplishment of its mission, the Department of Homeland Security (DHS) requires each and every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully complete a background investigation for Moderate Risk clearance as a condition of placement in this Non Critical Sensitive position. This review includes financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.Pursuant to Executive Order 12654 and DHS policy, DHS is committed to maintaining a drug-free workplace and, therefore, conducts random and other drug testing of its employees in order to ensure a safe and healthy work environment. Headquarters personnel in safety- or security-sensitive positions are subject to random drug testing and all applicants tentatively selected for employment at DHS Headquarters are subject to drug testing resulting in a negative test result.

Veterans' Preference: If you are a veteran with preference eligibility and you are claiming 5-point veterans' preference, you must submit a copy of your DD-214 (Member Copy 4) or an official statement from your command if currently on active duty that certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed. If you are claiming 10-point veterans' preference, in addition to the DD-214, you must also submit a Standard Form 15 (Application for 10-Point Veteran Preference) and the required supporting documents listed on that form. For more information on veterans' preference see http://www.fedshirevets.gov/ .

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Interagency/Career Transition Assistance Program (ICTAP/CTAP): This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: http://www.opm.gov/rif/employee_guides/career_transition.asp

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the online assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
  • Accountability
  • Attention to Detail
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork

In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.

The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

If you meet the minimum qualifications, you will be placed in one of the following quality categories:
  • Best-Qualified: Applicants possessing experience that substantially exceeds the minimum qualifications of the position and demonstrate high proficiency in all of the critical competencies, including all Selective Placement Factors (SPF) and appropriate Quality Ranking Factors (QRF) as determined by the job analysis.
  • Well-Qualified: Applicants possessing experience that exceeds the minimum qualifications of the position and demonstrates acceptable proficiency in all of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis
  • Qualified: Applicants possessing experience that meets the minimum qualifications of the position and demonstrate basic proficiency in most of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis.
  • If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.

    To preview the assessment questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/10862616

    The Category Rating Process does not add veteran's preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher). Veteran preference eligibles will receive selection consideration before non-preference eligibles within each quality category.

    Background checks and security clearance

    Security clearance
    Secret

    Drug test required
    Yes

    Position sensitivity and risk
    Noncritical-Sensitive (NCS)/Moderate Risk

    Trust determination process

    Required Documents

    To apply for this position, you must submit a complete Application Package which includes:

    1. Your resume showing a detailed description of your job-related qualifications that includes beginning and ending dates with the month and year and hours worked per week (if less than 40) for each paid and non-paid work experience job title listed.
    2. Other supporting documents ( only submit if applicable to you ):
    • If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here .
    • Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed.
    • Are you claiming veterans' preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions.
    • Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit:
      • A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
      • A copy of your SF-50 "Notification of Personnel Action'', documenting your RIF separation, noting your positions, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc.;
      • A copy of your latest performance appraisal including your rating; and
      • Any documentation from your agency that shows your current promotion potential.
    • Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
      • Position title;
      • Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
      • Agency; and
      • Beginning and ending dates of appointment.


    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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