Giant Pick Up - Assistant Front End Manager - Expeditor

Giant Foods
Millville, DE
Sep 16, 2020
Oct 06, 2020
Full Time
Job Description

Job Title: Giant Pick Up - Assistant Front End Manager - Expeditor

Giant Food on Route 26 in Millville, DE - Two miles west of Bethany Beach is NOW HIRING a Giant Pick Up Assistant Front End Manager - Expeditor

$15.75 PER HOUR

Essential Job Functions:
  • Promote customer goodwill by providing high standards in customer service.
  • Knowledge of cash office accounting practices and troubleshooting.
  • Manager customer's on-line orders and maintain effective work schedules for Giant Pick Up associates to meet business traffic requirements and minimize customer inconvenience.
  • Provide feedback to store leadership on any Pick Up operational issues.
  • Proactively partner with Department Managers to ensure fresh product availability and quality, and that orders with prep list are handled properly
  • Assist customers picking up orders at the drive thru.
  • Verify all customer IDs presented and observe store policies pertaining to the sale of tobacco/alcoholic beverages.
  • Supervise performance of all duties and responsibilities of all Pick Up associates,
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Duties and Responsibilities:
  • Provide outstanding friendly customer service
  • Observe and follow all company policies and established procedures including safety, food safety and sanitation practices.
  • Assign fixed activities to Pick Up associates during idle periods.
  • Treat all associates with fairness, dignity, and respect while maintaining a positive work environment.
  • Assist in special projects and perform other functions as assigned by supervision.
  • Ensure that return-to-stock items are handled in a prompt and orderly manner with the most immediate attention given to refrigerated and other perishable items.
  • Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
  • Bag or package merchandise according to established company policies and procedures and store in designated area for customer pick up.
  • Control excessive use of store supplies, such as bags, labels and cleaning materials.
  • Be knowledgeable in and able to recognize or differentiate between the various types of produce merchandise carried in the store including differences between varieties of similar classes of products (e.g., apples, lettuces, etc.).
  • Record on designated forms (merchandising log) any price discrepancies and/or any “not on file” items that are encountered on electronic point-of-sale terminal, request price checks promptly on any such items according to company policy.
  • Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior.
  • Process customer invoices per standard.
  • Provide customer service recovery in a timely manner
  • Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
  • Perform all other duties as assigned.

Physical Requirements:
  • Perform repetitive hand and arm motions while standing/walking most of the shift.
  • Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion.
  • Push or pull up to 75 pounds on occasion.
  • Work in and out of inclement weather when necessary.
  • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level.
  • Stand and walking 100% of the time
  • Use hands to frequently/continuously operate a variety of equipment such as scanner, computer, and calculator.
  • Gather up to five shopping carts and push them to designated areas.
  • Can handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.

Essential Skills

Effective communication and customer service skills.
Willingness to learn multiple tasks.
Demonstrated ability to perform the technical requirements of the job.

Job Status: Part-Time
FLSA: Non-Exempt
Posting Title: Giant Pick Up - Assistant Front End Manager - Expeditor
Department Name: Front End Department
City: Millville
State: Delaware
Job Category: Customer Service

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