Cashier / Crew Member

Hanover, MD
Sep 15, 2020
Sep 20, 2020
Full Time
Crew Members are generally responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests' needs and give them a reason to come back.Skills Capable of counting money and making changeAble to operate restaurant equipment (minimum age requirements may apply)Required CompetenciesGuest Focus - anticipate and understand guests' needs and exceed their expectations.Passion for Results - set compelling targets and deliver on commitments.Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment.Operations Excellence for Guest Satisfaction - Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.erience and judgment.