Business Unit Description

Human Resources

AARP is a nonprofit, nonpartisan organization, with a membership of nearly 38 million that helps people turn their goals and dreams into 'Real Possibilities' by changing the way America defines aging. With staffed offices in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands, AARP works to strengthen communities and promote the issues that matter most to families such as healthcare security, financial security and personal fulfillment. AARP also advocates for individuals in the marketplace by selecting products and services of high quality and value to carry the AARP name. As a trusted source for news and information, AARP produces the world's largest circulation magazine, AARP The Magazine and AARP Bulletin.

The Human Resources Group aligns policies, procedures, and activities with AARP's mission and strategic priorities. Human Resources does this by partnering with AARP's leaders and employees to assist them in achieving their objectives. We challenge dynamics inhibiting AARP progress and help AARP meet its social and financial objectives
Summary

Reporting to the Vice President, Human Resources Consulting Group, this role will be called upon to thoughtfully engage a broader stakeholder group that includes HR Functional Leaders, HR Business Partners, Ethics Officer, and internal Employment Counsel in planned fashion while conducting investigations.

The Employee Relations Senior Advisor will help build and improve upon AARP's Employee Relations processes and proactive solutions to ensure positive employee relations. Additional responsibilities include utilizing insights and analytics to identify ER trends, diagnose ER problems and work collaboratively to identify and implement proactive business solutions to address these issues.
Responsibilities

Conducts thorough investigations in conjunction with Director of ER. As appropriate, the Legal staff and Ethics departments may be called upon for collaboration, advice and guidance:

• Recommends the investigative plan and action to conduct an ER investigation.
• At the conclusion of each investigation, documents an investigative summary letter and supporting documentation that succinctly captures the issue to be addressed, process taken to address, and recommended solutions.
• Collaborates with Director of ER on the development and review of supporting documentation for all involuntary separations to ensure AARP has followed progressive discipline methods where applicable.
• Facilitates resolution of employee issues and concerns in conjunction with HR, employees and management by providing guidance and consultation regarding problem solving, dispute resolution, regulatory compliance, litigation avoidance and strives to resolve internal conflict informally through appropriate conflict management and mediation techniques.
• Provides advice and counsel to managers, supervisors and employees regarding laws, regulations, policies, procedures and practices related to employee relations matters.
• Classifies and catalogs workplace trends; develops analysis of workplace issues, provides reports and recommendations to the Director of ER.
• As a trusted advisor and subject matter expert, regularly shares knowledge and learnings with the business and HR staff on ER best practices and ER matters, including performance management, terminations, restructuring, leave management and accommodation requests, workplace drug/alcohol/violence matters, conflict resolution, etc.
• In consultation with the Director of ER and Compliance, works to author and advance improvements to AARP's HR policies and procedures and monitors compliance.

Requirements

Minimum of 8+ years of HR proven experience in Employee Relations and achievements in a generalist capacity:

• Bachelors' Degree in related field required; advanced degree or coursework preferred.
• Professional HR certification preferred.
• Deep expertise of federal, state and local laws and regulations.
• Desire to manage and multitask an ongoing caseload of workplace investigations
• Exceptional analytical skills.
• Clearly evident ability to listen, communicate, and propose compelling solutions.
• Desire for action and closure as it relates to assigned investigations and projects. Able to interpret and apply best practice HR policies Ability to remain highly organized while understanding and working through a matrixed enterprise.
• Ability to balance strong analytical skills and desire for results with appropriate levels of empathy for a wide variation of employment-based scenarios.
• Strong skills and experience using Microsoft Office to include Excel

At AARP, the health and well-being of our candidates, employees, and members is a top priority. As a result of the COVID pandemic, all non- essential employees will continue to work remotely through the end of 2020. AARP has established social distancing policies to ensure the safety of our essential employees.

Benefits Offered

AARP offers competitive benefits with a 401K, 100% company funded pension plan, health, dental, vision and life insurance, STD/LTD, paid vacation and sick, and other benefits.
Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.