Deputy Chief Information Officer for Enterprise Operations and Shared Services

Expiring today

Employer
USAJobs
Location
Washington, D.C
Posted
Sep 12, 2020
Closes
Sep 19, 2020
Function
Executive, Chief
Hours
Full Time
Duties

Summary

This position is responsible for providing reliable, secure, and cost-effective information technology support services that satisfy business needs and enable mission outcomes.

Learn more about this agency

Responsibilities

As the "Deputy Chief Information Officer for Enterprise Operations and Shared Services" you will:

  • Provide leadership for the strategic direction and management of Department-wide enterprise operations and shared services resources and facilities. Provides strategic and tactical leadership of service delivery supporting the majority of the DOE Federal staff and their immediate support contractors, as well as the Department's extended enterprise partners.
  • Provide direction for the implementation, management and maintenance of enterprise information resources management operations to include: migration of existing agency networks, implementation of cloud-first commercially provisioned services, continuity of operations, disaster recovery, resilient communications, business process re-engineering, management of the DOE Headquarters (HQ) site telecommunications network and cyber(classified and unclassified) programs, evaluating and implementing network design tools, and promoting cost-effective telecommunications services through re-engineering/cost sharing agreements.
  • Serve as the principal DOE liaison and representative to the National Communications System, and executes programs and procedures pursuant to national directives; and manages the DOE National Security and Emergency Preparedness telecommunications program.
  • Manage the enterprise information resources management services and solutions, to include, but not limited to: the Department-wide e-mail architecture, directory services and Internet mail standards; management of local area network (LAN), wide area network (WAN), and metropolitan area network (MAN) backbone infrastructures; oversight of Department-wide site cyber security perimeter protection capabilities (e.g., firewall, intrusion detection, e-mail security, virus protection and other technologies); management of enterprise configuration management and change control board functions and the management and operation of the Departmental corporate wide area network (DOENet).


Travel Required

Occasional travel - Occasional overnight travel (1-5 nights per month) may be required to attend conferences, meeting and training.

Supervisory status
Yes

Promotion Potential
00

Requirements

Conditions of Employment

  • This employer participates in the eVerify program.
  • U.S. Citizenship is required.
  • Subject to satisfactory security and suitability determinations.
  • New appointees must successfully complete a 1-year probationary period.
  • Must pass a pre-employment drug test; random testing after appointment.

  • CONDITIONS OF EMPLOYMENT: This is a career position in the SES. Unless the selectee is already a member of the SES with career status or has successfully completed an SES Candidate Development Program certified by OPM, executive qualifications must be approved by OPM before the appointment can be effected. If you are selected, you will be responsible for working with a DOE Executive Consultant or QRB Writer to develop an ECQ narrative for submission to OPM.
  • Homeland Security Presidential Directive (HSPD-12). A selectee's appointment is contingent upon compliance with Homeland Security Presidential Directive (HSPD-12) governing personal identity.
  • PUBLIC FINANCIAL DISCLOSURE REPORT (OGE 278): If you are selected for this position, will be required to file this report prior to entry on duty in accordance with the Ethics of Government Act of 1978.
  • SECURITY CLEARANCE: You must be able to obtain and maintain a DOE-Q level security clearance.
  • DRUG TESTING POSITION: As a condition of appointment to this position, you will be subject to pre-employment/pre-appointment testing for illegal drug use under the U.S. Department of Energy Employee Drug Plan. If you are selected you will be provided information regarding drug testing. Failure to undergo testing or positive findings resulting from the test will eliminate you from further consideration for this position. If selected for and appointed to this position you will be subject to random drug testing while employed.
  • PROBATIONARY PERIOD: An individual's initial SES career appointment becomes final only after the individual successfully completes a one-year probationary period.


Qualifications

MANDATORY TECHNICAL QUALIFICATIONS (MTQs): A supplemental narrative must be submitted separately addressing each MTQ below. No more than one (1) page per MTQ is allowed; additional information will not be considered. MTQs must provide specific examples that address relevant experience and accomplishments.

Applicants must reflect superior technical qualifications demonstrated through leadership and management in the following MTQs:


  • Demonstrate executive level experience in planning, procuring, implementing, and operating an enterprise-wide information technology infrastructure operation (e.g., wide and local area networks, service desk, end user/customer support, desktop management, operational cybersecurity, remote access technologies, storage solutions, and migration to cloud/managed services). This competency includes the ability to transform and re-engineer IT operations in support of changing business needs along with ensuring effective vendor relationship management in accordance with the Clinger-Cohen Act.
  • Demonstrate executive level experience in delivering modern infrastructure solutions to support a mobile workforce and virtual workplace for a complex organization. This includes integration of new applications of technology and IT business models in support of emerging workforce needs.
  • Demonstrate success in collaborating and communicating on technical issues with executive level leaders and customers in development, implementation, budgeting and execution of cohesive IT strategic and tactical plans, including performance management of a large organization.
  • Demonstrate senior level experience in managing financial and contract issues related to purchasing and costing IT services, equipment, and infrastructure to support large, complex IT organizations with financial contracts between $25-$100M. This includes use of portfolio management techniques to prioritize limited resources, creation of fee-for-service models for cost recovery, and use of innovative contracting practices.

The application process used to recruit for this position is RESUME BASED method. Although applicants cannot address the Executive Core Qualifications (ECQs) separately, evidence of each must be clearly demonstrated in the five (5) page resume and throughout the rest of the application package.

EXECUTIVE CORE QUALIFICATIONS (ECQs): the ECQs describe the leadership skills needed to succeed as an SES; they also reinforce the concept of an "SES corporate culture." Your resume and application must demonstrate and address the ECQs and include examples that are clear, concise, and emphasize their level of responsibilities; address the scope and complexity of the programs, activities or services managed; program accomplishments; describe policy initiatives undertaken; define level of contacts; convey the sensitivity and criticality of the issues addressed; the results of actions taken. The Office of Personnel Management (OPM) is required by law to review the executive qualifications of each new career appointee to the SES prior to appointment.
The five ECQs are as follows:
  • ECQ 1: Leading Change - Ability to bring about strategic change, both within and outside the organization, to meet organizational goals and establish an organizational vision an dto implement it in a continuously changing environment.
  • ECQ 2: Leading People - Ability to lead people toward meeting the organization's vision, mission, and goals, and provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
  • ECQ 3: Results Driven - Ability to meet organizational goals and customer expectations, and make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
  • ECQ 4: Business Acumen - Ability to manage human, financial and information resources strategically.
  • ECQ 5: Building Coalitions - Ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.

For additional information on ECQs, please review the detailed information provided by OPM at the following link: Executive Core Qualifications .

Education

Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.

You must provide a copy of your transcripts from an accredited institution. Be sure to include those transcripts directly applicable to determining your meeting the education requirements. Failure to provide proof of education will result in non-consideration for this position. OFFICIAL ORIGINAL TRANSCRIPTS will be required to be provided prior to entrance-on-duty for individuals selected. Education must be obtained from an accredited institution recognized by the U.S. Department of Education. Foreign education must be reviewed by an organization recognized by the U.S. Department of Education. For special instructions pertaining to foreign education and a list of organizations that can evaluate foreign education, see Department of Education .

Additional information

  • New employees to the Department of Energy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify ."
  • The Department of Energy fosters a diverse and inclusive workplace and is an Equal Opportunity Employer.
  • Veteran's preference does not apply to the Senior Executive Service.
  • All males born after December 31, 1959 must abide by laws regarding Selective Service registration. To learn more about this law, visit the Selective Service web page, Who Must Register . If you are not registered and don't have an approved exemption, you will not be eligible for employment with the Federal government.
  • You may be required to complete an OF-306, "Declaration for Federal Employment" form used to (a) determine your suitability for Federal employment and/or (b) in conducting an investigation to determine your suitability or ability to hold a security clearance.
  • Applications contain information subject to the Privacy Act (P.L. 93 579, 5 USC 552a). The information is used to determine qualifications for employment and is authorized under Title 5, USC, Section 3302 and 3361.
  • Faxed or e-mailed applications and/or resumes will not be accepted.
  • Veteran's Information
  • Telework: www.telework.gov


How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

ALL applicants must submit a five (5) page ECQ-based Resume and a separate narrative addressing each MTQ (maximum of one (1) page per MTQ). In addition, applicants have the option of submitting a cover letter (one page maximum). Fonts cannot be smaller than 10 point. Pages submitted in excess of the limits described above will not be considered. Substituting pages for other required documents in the application is not acceptable (e.g., submitting only a four-page resume but adding an additional page to address an MTQ). Do not use borders, provide photos or list a Social Security number or date of birth on any attachment.

You will be evaluated on the quality and extent of your total accomplishments, experience, and education (if applicable). Your application will be rated and ranked by an Executive Resources Board (ERB) Panel, comprised of at least three SES members, using only the information submitted within the application package. Applicants who do not demonstrate in their application sufficient possession of the ECQs and MTQs will be determined ineligible for further consideration.

As part of the "Resume Based" recruitment method, the ERB panel conducts a structured interview for all applicants, both competitive and non-competitive, who are determined to be in the top category from the ERB Rating Panel. Based on the Panel's evaluation, applicants who were determined Best Qualified will be referred to the selecting official for further consideration.

Once a candidate has been identified for selection, reference checks may be completed. The Department's appointing official(s) will make a final approval of the selection, an in competitive cases, OPM's Qualifications Review Board (QRB) must certify the ECQs before final appointment can occur. If OPM approval is required for the ECQs, the candidate is required to assist in the development of the QRB template for submission to the QRB. Verification of performance, suitability and security information from reference checks will be taken into consideration when making offers of employment.

To preview questions please click here .

Background checks and security clearance

Security clearance
Q Access Authorization

Drug test required
Yes

Position sensitivity and risk
Critical-Sensitive (CS)/High Risk

Trust determination process
Suitability/Fitness

Required Documents

Please carefully review the following list to determine what documentation you need to submit. Some documents may not apply to all applicants. If you fail to submit required documentation before the vacancy closes, you will be rated "ineligible."
  • All applicants - Five (5) page ECQ-based Resume
  • All applicants - MTQ Narrative (no more than one page per MTQ)
  • Current or former career SES members must provide your SES appointment SF-50 (Notification of Personnel Action), and an SF-50 showing current status or reinstatement eligibility.
  • Applicants who have successfully completed an OPM-approved SES Candidate Development Program must submit a copy of their certification.
  • Current or former Federal civilian employees, please provide a copy of your most recent SF-50 (non-award) documenting show the following: 1) Full position title; 2) appointment type; 3) occupational series; 4) pay plan, grade, and step; 5) tenure code; 6) service computation date (SCD).
    • Note: If you are a current DOE/NNSA employee, you do not need to submit an SF-50. This note does not apply to FERC and BPA employees.
  • All applicants - If this position has a positive education requirement, you must submit a copy of your transcript or a separate course listing showing the college name, course title, department, hours earned (quarter or semester), and grade. If you have completed any part of your education outside of the U.S., you must submit the evaluation of your foreign education that has been prepared by an accredited organization. The National Association for Credential Evaluation Services (NACES) can provide a list of who can evaluate your foreign education. For additional information, visit Department of Education

  • Applicants will be prompted at the "Vacancy Documents" section of the application to add their required documents. Please review and follow the instructions listed to successfully submit your documents. Failure to submit the required documentation by 11:59 pm EST of the closing date will result in loss of consideration. Make sure you include the announcement number for this position. Incomplete applications will result in a loss of consideration.
    If you are selected for this position, you may be asked to provide additional documentation to verify your responses.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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