BUSINESS SYSTEMS ANALYST

Location
Arlington, Virginia
Salary
$73,049.60 - $111,592.00 Annually
Posted
Sep 12, 2020
Closes
Sep 25, 2020
Ref
1032-21A-CCT-HQ
Hours
Full Time
Position Information

Arlington County's Clerk of the Circuit Court (CCT) is seeking a Business Systems Analyst (BSA) with strong analytical and technical skills to join its team and support applications used by the Circuit Court while conducting core business functions including civil/criminal records, land records and probate. This position performs tasks across all phases of the systems implementation lifecycle, including requirements gathering, process analysis and design, selection and implementation of solutions, training, documentation, and support.

Specific duties include:
  • Developing and executing acceptance test plans for enhancements and upgrades to the existing systems and infrastructure to verify that key functionality, peripheral equipment, and custom software modules are operational prior to rollout;
  • Investigating, troubleshooting, diagnosing and researching solutions to operational problems with software applications used in the Circuit Court;
  • Serving as the on-site first point of contact for county and state equipment used in the Clerk's office;
  • Coordinating upgrades to the ERMS system, OnBase, and to Windows 10 with system vendors and the County's Department of Technology Services (DTS);
  • Liaising with systems vendors to prioritize bug fixes, communicate initiatives and prepare for upcoming developments;
  • Implementing minor changes and improvements to the court records solution;
  • Communicating technical information to non-technical staff;
  • Translating end user and business requirements to system vendor(s) and DTS;
  • Creating end user guides and troubleshooting best practices for system enhancements and upgrades;
  • Supporting attorneys and other users as they enroll and file in the eFiling system; and
  • Reporting system issues to the vendor and working with them to find a resolution.

The successful candidate will have strong interpersonal, oral, and written communication skills; the ability to plan and complete work independently and as part of a team; strong problem solving and innovation skills; and strong time management skills, with an ability to balance day-to-day operations with short and medium length projects.

Selection Criteria

Minimum: Bachelor's degree in software engineering, computer science, information systems or related field plus some experience developing and implementing test plans, supporting software applications, and providing user-end support.

Substitution: Additional qualifying experience as defined above may be substituted for the education requirement on a year-for-year basis.

Desirables: Preference may be given to candidates with experience in one or more of the following:
  • OnBase System Administrator or Workflow Administrator certification; and/or
  • Working knowledge of the criminal justice system and its legal procedures and resources.


Additional Information

Work hours: Monday through Friday, from 8:00 a.m. - 5:00 p.m. with periodic night/weekend hours necessary.

The official title for this position is Business Systems Analyst II.

Each section of the application must be completed. A resume may be attached, however, it will not substitute for the completed application. Incomplete applications will not be considered.

Arlington County Government employee benefits depend on whether a position is permanent, the number of hours worked, and the number of months the position is scheduled.

Specific information on benefits and conditions of employment can be found on the Arlington County Human Resources Department website: www.arlingtonva.us/pers.

Permanent, Full-Time Appointments
All jobs are permanent, full-time appointments unless otherwise stated in the announcement. The following benefits are available:

Paid Leave : Vacation leave is earned at the rate of four hours biweekly. Leave accrual increases every three years until eight hours of leave are earned biweekly for twelve or more years of service. Sick leave is earned at the rate of four hours biweekly. There are eleven paid holidays each year.

Health and Dental Insurance : Three group health insurance plans are offered - a network open access plan, a point-of-service plan, and a health maintenance organization. A group dental insurance plan is also offered. The County pays a significant portion of the premium for these plans for employees and their dependents. A discount vision plan is provided for eye care needs.

Life Insurance : A group term policy of basic life insurance is provided at no cost to employees. The benefit is one times annual salary. Additional life insurance is available with rates based on the employee's age and smoker/non-smoker status.

Retirement : The County offers three vehicles to help you prepare for retirement: a defined benefit plan, a defined contribution plan (401(a)), and a deferred compensation plan (457). The defined benefit plan provides a monthly retirement benefit based on your final average salary and years of service with the County. You contribute a portion of your salary on a pre-tax basis to this plan. General employees contribute 4% of pay; uniformed public safety employees contribute 7.5% of pay. Employees become vested in the plan at five years of service. The County also contributes to this plan.

For general employees, the County also contributes 4.2% of pay to a defined contribution plan (401(a)) . The County also matches your 457 contribution, up to $20 per pay period, in this plan. The 457 deferred compensation plan allows you to set aside money on either a pre-tax (457b) or post-tax (457 Roth) basis up to the IRS annual limit. New employees are automatically enrolled with a pre-tax contribution equal to 2% of your base pay.

Other Benefits: The County also offers health, dependent care, and parking flexible spending accounts; long-term care insurance; tuition assistance; transit and walk/bike to work subsidies; a college savings plan; wellness programs; training opportunities; and a variety of other employee benefits.

Permanent, Part-Time Appointments:
Part time employees who work ten or more hours per week receive paid leave and benefits in proportion to the number of hours worked per week.

Limited Term Appointments:
Benefits are the same as permanent appointments except that the employees do not achieve permanent status.

Temporary Regular Appointments:
Temporary regular employees who work 30 hours or more per week are eligible for health, dental, and basic life insurance as described above. They are also eligible for vacation, sick leave, and paid holidays.

Temporary Seasonal and Occasional Appointments:
Temporary employees who work on a seasonal basis or variable hours receive sick leave, but do not normally receive other paid leave or benefits. Exceptions are noted in individual announcements.

01

What is your highest level of education?
  • High School/equivalent
  • Associate Degree
  • Bachelor Degree in software engineering, computer science, information systems or related field
  • Masters Degree ( or above) in software engineering, computer science, information systems or related field


02

How much experience do you have in developing and implementing test plans, supporting software applications, and providing user-end support?
  • None
  • Less than a year
  • 1 but less than 2 years
  • 2 years or more


03

Which of the following certifications do you possess (check all that apply):
  • OnBase System Administrator or Workflow Administrator certification
  • Working knowledge of the criminal justice system and its legal procedures and resources
  • None of the above


04

Briefly describe your business systems analysis with regards to developing and implementing test plans, supporting software applications, and providing user-end support. If you have clearly defined this experience on your application, you may cite the name of the employer(s) with whom this experience was gained. If you do not have this experience, please respond with "N/A".

Required Question

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