Deputy Director of Strategic Engagement

Expiring today

Washington, D.C
Sep 11, 2020
Sep 19, 2020
Executive, Director
Full Time


The Deputy Director of Strategic Engagement reports to the Director of Government Relations and Strategic Engagement and is a principal advisor on all public engagement activities. As a domain expert and Deputy, the incumbent maintains a close relationship with the CNCS Senior Leadership Team, including the CEO. This individual oversees day-to-day operations and assist the Director with communication with the White House, other federal agencies, nonprofit organizations, and corporate partners.
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The Deputy manages and supervises an in-house staff of communications specialists, which includes functional teams in digital strategies, media relations, outreach and public engagement, internal communications and speechwriting. Incumbent is responsible for oversight in the following areas:

External Engagement and Management: In coordination with the Director of Government Relations and Strategic Engagement, the Deputy formulates, implements, and helps manage the strategic integrated public engagement and outreach plan for CNCS's programs and the personal communications plan for the CEO, using the full range of communications resources, media, and techniques.

The Deputy supervises and manages staff outreach that maintains key relationships among "opinion leader" press, and advises regional offices, state commissions and program on media and public engagement issues.

The incumbent is prepared to advise the CEO, Board of Directors, and senior staff on possible public and media reactions to policy statements or actions, provides leadership in exploring new avenues and initiatives, oversees speechwriting, and plans, initiates and executes communication campaigns targeted at specific and general audiences.

Internal Communications: In coordination with the Director of Government Relations and Strategic Engagement, the Deputy is responsible for overseeing the preparation of the annual CNCS internal communications plan in conjunction with Senior Leadership.

Speechwriting: The Deputy is responsible for oversight of speech preparation in support of the CEO and others as required. S/he will ensure appropriate coordination with the Principal, and that the highest quality standards are maintained.

Liaison: The Deputy establishes policies, strategies, and outreach efforts to promote CNCS programs and build relationships and partnerships for national service programs and initiatives. Conducts liaison activities personally and through subordinate staff.

Performs other duties as assigned.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status

Promotion Potential


Conditions of Employment

  • You must be a United States Citizen
  • A 2-year probationary period is required for new Federal employees
  • Merit Promotion applicants must submit a SF-50 to verify Status and grade
  • Must be telework ready
  • Satisfactory completion of a background investigation
  • A supervisory probationary period is required for new Federal supervisors
  • This position is in the excepted service and does not confer competitive status


Applicants must have one year of specialized experience comparable in scope and responsibility to at least the lower range of the NY-04 pay band, which would be at or equivalent to, the GS-14 level in the Federal Service. Specialized experience is that which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled. Specialized experience includes:
  • Managing and coordinating a public information program;
  • Serving as a principal spokesperson for a large, complex organization;
  • Developing and managing multi-channel communications strategies;
  • Supervising and developing professional and support staff;
  • Building and managing relationships with national media and outside interest groups; and
  • Advising high-level officials on communications matters, often related to crisis or high-profile sensitive issues.

  • Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills can provide valuable training and experience that translates directly to paid employment. You will receive credit for qualifying experience, including volunteer experience.

    Such experience must be clearly documented in the applicant's resume.


    Education may not be substituted for experience.

    Additional information

    If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.

    Veteran's Preference: If you are claiming 5-point or 10-point veteran's preference, you must submit documentation described below in "Required Documents."

    Special Employment Consideration: Persons with disabilities, disabled veterans who have a compensable service-connected disability of 30% or more, certain other veterans, spouses of certain members of the Armed Forces, VISTA volunteers, some Peace Corps employees and returning Peace Corps volunteers are examples of individuals who are potentially eligible for noncompetitive appointment. If you are eligible and would like to be considered for one of these noncompetitive appointments, applicable documentation that supports your eligibility must be submitted with your application package.

    Ethics Requirement: Our Agency is committed to the highest ethical standards and, as an employee you will be covered by the criminal conflict of interest statutes (18 U.S.C. 201-209) and the Standards of Ethical Conduct for Employees of the Executive Branch (5 C.F.R. part 2635). Additionally, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) or Public Financial Disclosure Report (OGE Form 278e) within 30 days of your appointment date and on an annual basis thereafter.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    Your application will be evaluated first for the basic qualifications described above. The applications that meet the basic qualifications will be evaluated further against the following criteria:
    • Communications and Media
    • Interpersonal Skills
    • Managing Human Resources
    • Oral Communication
    • Written Communication

    Important Note: Your resume must support your answers to the job specific questions. High self-assessment on the Occupational Questionnaire that is not supported by the information in your resume or supporting documents can/will result in elimination from further consideration. If you do not answer all of the job specific questions you will not be considered. Incomplete applications (resume and required supporting documents) will be considered ineligible.

    Qualified applicants will be placed in one of the following three categories:

    1 - Qualified Category - Meets the minimum qualification requirements as described in the Qualifications section of this announcement.
    2 - Well Qualified Category - Meets the minimum qualification requirements and demonstrates proficiency based on the answers to the job specific questions.
    3 - Best Qualified Category - Meets the minimum qualification requirements and demonstrates high level proficiency based on the answers to the job specific questions.

    NOTE: Status candidates will be considered under the provisions of the Corporation's Human Resources system which allows for:
    1) Non-competitive referral of lateral candidates; and
    2) The separation of status and non-status applicants for referral purposes.

    Status candidates will be referred on one selection list only, i.e., either merit promotion or non-competitive. Nonstatus candidates who are eligible for Noncompetitive referral, e.g. Peace Corps, VRA, etc., will be referred under Noncompetitive procedures only. For Noncompetitive categories, See "Special Employment Consideration" below under "Other Information."

    Background checks and security clearance

    Security clearance

    Drug test required

    Required Documents

    • Resume showing relevant experience (cover letter optional);
    • Veterans' Preference Documentation (DD-214, VA Letter, and SF-15 if claiming 10-point preference; DD-214 if claiming 5-point preference), if applicable;
    • For Merit Promotion Eligibility: SF-50, Notification of Personnel Action (must indicate tenure and position occupied), if applicable;
    • Documentation supporting eligibility for Non-Competitive appointment, e.g., Schedule A (severely disabled), eligible veterans (VRA or 30-percent or more disabled), VISTA, Peace Corps, etc., if applicable

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