Bethesda, Maryland
Sep 11, 2020
Sep 18, 2020
Full Time


Join the team! This position is located in the Headquarters Office of the Consumer Product Safety Commission (CPSC), Office of Hazard Identification and Reduction, Division of Hazard & Injury Data Systems, Data Operations Branch. The Branch is responsible for the management, operations, and quality control aspects of a national data collection system involving National Electronic Injury Surveillance System (NEISS) and related data collection programs.

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Performs duties as Branch Chief for the Operations Branch of the Division of Hazard & Injury Data Systems with responsibility for the management, operations and quality control aspects of a national data collection systems and related data collection programs.

The incumbent:
  • Coordinates the three regional operations teams (Western, Central, Eastern) in the branch to ensure that all activities of the three teams are directed toward producing comparable data and toward improvement in the timeliness, completeness, and quality of NEISS, MECAP, Death Certificate, and In-Depth Investigation data collection.
  • Designs, plans, and manages data collection in the hospitals and regions. This includes overseeing the recruitment of NEISS hospitals, collection of NEISS hospital data, collection of MECAP reports from participating medical examiners, overseeing the training provided to hospital staff on required data elements and CPSC programs, overseeing the implementation of quality control procedures to ensure the accuracy of all data collected, and coordinating with key personnel in the hospitals and state offices.
  • Oversees the budgetary aspects relating to contract expenditures and resource utilization. Provides professional competence to oversee the handling of a wide variety of contracts with hospitals, medical examiners, state vital statistics offices, and investigation contractors. Ensures that proper communications, instructions, and feedback occur at all levels of data collection. Studies costs and quality of NEISS, death certificate, MECAP, and investigation data to ensure that the system is efficient and responsive to public needs. Works with contract specialists to ensure that contracts are clear, practical, and free from excessive burden.
  • Manages the NEISS hospital evaluation/training contract. Reviews the analysis of operational problems and other system deficiencies, and suggests projects and solutions to address and improve them. Addresses the timeliness of hospital reporting and the accuracy of coding.
  • Uses overall professional knowledge of program activities to project needs of the Branch, in terms of additional contractors, manpower, and funding in existing contracts, and establishing new contracts.
  • Makes recommendations for a comprehensive training program for NEISS hospital coders covering all aspects of NEISS data collection. Oversees the annual NEISS and All Trauma seminars for hospital coders. Makes recommendations for motivational workshops for the team regional training sessions. This leads to higher quality, more timely injury data from the hospitals.
  • Collaborates in the planning, monitoring, and implementation of new survey data collection activities.
  • Coordinates the needs of special studies designed by the Division of Hazard Analysis and serves as the liaison between Hazard Analysis and the three Operations teams.
  • Ensures wide dissemination and use of NEISS data. As an expert in NEISS coding, accident data collection techniques, and training tools, works with major users of NEISS data to ensure proper understanding of the data and proper interpretation of results. Provides input for the production of annual reports plus ad hoc reports using CPSC injury and death data.
  • Visits and confers with the Regional Office supervisors and staff and contractors and provides consultation on the use of product related injury/fatality data.
  • Maintains professional and technical contacts with others in the consumer product safety community for the exchange of information and keeps abreast of new developments in the state-of-art accident data collection techniques.

  • Travel Required

    25% or less - This position requires 10-25% travel to data source sites (hospitals) located in different geographical locations throughout the U.S. to recruit, train, and conduct onsite evaluations. Travel includes all forms of air and ground transportation. You must meet this requirement in order to be considered.

    Supervisory status

    Promotion Potential


    Conditions of Employment

    • U.S. Citizenship Required.
    • Background Investigation Required.
    • Travel is a condition of employment.

    You must be able to travel to different geographical locations throughout the U.S. to recruit, train, and conduct on-site evaluations, using different forms of air and ground transportation.

    Must be a U.S. Citizen.

    This is a Public Trust Position. Employment in this position requires a background investigation. If you are selected and cannot obtain a favorable security determination within a reasonable period of time due to disclosed or undisclosed background issues, the tentative employment offer may be withdrawn.

    If you are a male born after December 31, 1959 you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. Please see for more information.

    Selectees will be required to complete a "Declaration of Federal Employment", (OF-306), prior to appointment and the appropriate background investigation forms to determine suitability for Federal employment. False statements or responses on these forms can jeopardize your employment opportunity and subject you to disciplinary action, including removal from Federal service.

    The selectee will be required to complete a Personal Identity Verification (PIV) process that requires two forms of identification from the I-9 Form . We will compare information provided on the I-9 Form to records available from the U.S. Department of Homeland Security. The system confirms employee's identity and eligibility to work in the United States. Learn more about E-Verify , including your rights and responsibilities.

    Upon appointment, you will be required to complete a Confidential Financial Disclosure Report, OGE-450. You will need to provide the information annually.

    You are applying under Delegated Examining and if selected under this authority, you will be required to serve a 1-year probationary period, even if you are a transfer from another federal agency.


    All applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the candidate with the particular knowledge, skills, and abilities to perform successfully the duties of the position.

    Qualifying specialized experience must demonstrate the following:

    Experience managing, planning, developing, implementing, evaluating and the quality control of injury data collection programs.

    Evidence of the above specialized experience must be supported by detailed documentation of duties performed in positions held. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. We will not make assumptions regarding your experience or based on job titles alone. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

    Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

    Applicants must meet the qualifications for this position within thirty (30) days of the closing date of this announcement.


    This position does not have a mandatory education requirement.

    There is no substitution for specialized experience at this grade level.

    Additional information

    CPSC provides reasonable accommodations to applicants with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Specialist listed in this vacancy announcement.

    Payment of relocation expenses is NOT authorized.

    All the information you provide will be verified by a review of the work experience and/or education as shown on your application, by checking reference and through other means, such as the interview process. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for not hiring you or for firing you after you begin work.

    Additional selections may be made through this vacancy announcement.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    You will be evaluated for this job based on how well you meet the qualifications above.

    After the vacancy closes, we will review your application package to determine if you meet the minimum qualifications for the position. If you meet the minimum qualifications, your responses to the questionnaire, resume and supporting documentation will then be reviewed. You will be placed in one of the three pre-defined categories. Your responses to the questionnaire will serve as the basis for your initial rating in one of three pre-defined categories: "best", "better", and "good". Within each category, those eligible through veterans preference will be listed at the top of the category. Your resume must support your answers to the questionnaire, or your category may be changed. The candidates in the highest category will be certified for referral to the selecting official and may be invited to an interview.

    CTAP/ICTAP candidates will be eligible if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a category rating of BETTER.

    Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, salary, duties performed for each position, and if the position is/was in the Federal government, you should provide the position series and grade level/pay band.

    To preview questions please click here .

    Background checks and security clearance

    Security clearance
    Not Required

    Drug test required

    Required Documents

    Your package must be complete and submitted in the manner specified in this section. Packages that are submitted in any other manner without prior approval from the agency point of contact will not be considered.

    A complete application includes: 1. Resume; 2. Vacancy question responses; and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).

    If you are a current or former federal employee you must a copy of your most recent SF Form 50, Notification of Personnel Action, that shows: (1) permanent or career-conditional tenure (codes 1 or 2, in block 24), and (2) position occupied in the competitive service (code 1, in block 34). To be considered as a non-competitive eligible candidate, the SF-50 must show the highest grade level or promotion potential level applicant has attained competitively and grade must be equivalent or higher than the grade for which applying. Indicate on your application the highest permanent grade you have held; if this grade is different from your current grade, submit a copy of an additional SF-50 showing this grade.

    For proof of Veterans Preference you must submit a DD-214 (member copy 4)and, if applicable, Standard Form 15, VA Letter. You can find additional information about Veterans' Preference at .

    If you are eligible for special hiring authority, please indicate this when you apply, and submit the supporting documentation for proof of eligibility for the special hiring authority, such as disability, Peace Corps service, Interchange Agreement, etc.

    Other documents identified in this announcement.

    All supplemental documents must be submitted electronically before the closing date of this vacancy announcement. You have three choices for submitting your supplemental documents:
    1. Download from your USAJOBS account; or
    2. Upload your file(s); or
    3. Fax using the online Fax Cover Sheet.

    Failure to submit required documents, based upon how you apply, may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. Official documents are not required at the time of application, copies are sufficient. If selected, official documentation must be submitted prior to appointment.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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