$55,931.20 - $85,488.00 Annually
Sep 11, 2020
Sep 18, 2020
Full Time
Position Information

The Department of Human Services is seeking an energetic professional to serve as the Volunteer Coordinator for the Medical Reserve Corps in the Public Health Division (PHD). The Medical Reserve Corps (MRC) is a national network of volunteers, organized locally to improve the health and safety of their communities. Its' volunteers include medical and public health professionals and other community members without healthcare backgrounds. The MRC engages these volunteers to strengthen public health, build community resiliency and improve emergency response capabilities. Most notably, the Arlington County MRC volunteers have been vitally important in the Arlington County’s COVID-19 response. The MRC Volunteer Coordinator is responsible for managing and coordinating the daily operations and recruiting efforts of the County’s MRC program. Through outreach and recruitment, this position will identify volunteers with and without healthcare backgrounds and when needed, activate the MRC volunteers in response to public health emergencies (i.e. COVID-19).

This position will onboard, train, engage and provide on-going management to the volunteers to strengthen the County’s emergency response capabilities. The MRC Volunteer Coordinator will be assigned to the Public Health Division’s (PHD) Planning and Education Section’s Emergency Planning and Response (EP&R) unit. EP&R is responsible for establishing roles and responsibilities, policies and procedures, and strategies that ensure robust public health and medical services before, during and after a disaster, emergency or incident. The MRC Volunteer Coordinator’s work is specific to managing the local volunteer workforce in preparing for and responding to a disaster, emergency, or incident that may lead to a public health, medical, behavioral, or human service emergency.

To learn more about the Medical Reserve Corps, please visit MRC .

Responsibilities include:
  • Identifying potential medical, clinical, and other volunteers in the community and aligning them with the skills needed for the MRC program;
  • Conducting outreach, recruitment, and retention of MRC volunteers;
  • Providing day-to-day management of the program including maintenance of records, policies, procedures, communications, and volunteer retention;
  • Responding to MRC support requests, rostering the team and rapidly deploying MRC assets as necessary during an emergency (i.e. COVID-19);
  • Developing, implementing, and updating program-related documents and plans such as the Public Health Staging area plan, volunteer handbook, and newsletters;
  • Completing assessments of volunteer trainings to determine gaps and generate training plans to address training needs;
  • Implementing annual training plans including developing, coordinating and delivering training courses (in-person and on virtual platforms);
  • Collecting, analyzing, and reporting program-related data such as volunteer statistics and training data to both internal and external stakeholders;
  • Assisting with designing and staffing exercises for the PHD to ensure volunteers are trained to the roles they may be assigned during activations (e.g. mass vaccination exercises);
  • Assisting with managing MRC related grants and other local funds and forecasting budget projections and spending plans to support the program;
  • Developing and maintaining close working relationships with local governments, volunteer management agencies and other community-based organizations; and
  • Ensuring compliance with federal, regional, and local requirements for all MRC program related activities.
Arlington County DHS is committed to delivering client services in an effective, equitable, respectful, and trauma-informed manner. Our staff is dedicated to ensuring our clients are approached, engaged and cared for in ways that demonstrate competency, sensitivity and awareness of factors which impact the client experience including but not limited to: cultural identity, gender, racial, and ethnic diversity, religious/spiritual ascription, physical capability, cognitive and literacy levels, sexual orientation, and linguistic needs.

Selection Criteria

  • Bachelor's degree in public health, social sciences, or related field; and
  • Demonstrated experience of at least one year working within an emergency preparedness and response program.
Desirables: Preference may be given to candidates with one or more of the following:
  • A Graduate degree in Public Health, social sciences, or related field;
  • Demonstrated experience using the Virginia Volunteer Healthcare System (VAMRC);
  • Current certification in Federal Emergency Management Agency (FEMA) IS-100, IS-200, IS-700 and/or IS-800;
  • Developing, providing and coordinating staff trainings in virtual learning platform experience;
  • Certified notary public; and/or
  • Bilingual oral and written proficiency (Spanish) to serve the diverse community.
Substitution: Additional qualifying experience as defined above may be substituted for the education requirement on a year-for-year basis.

Special Requirements

A pre-hire background check will be made on all candidates who are selected for employment. It may include checks of the following: criminal record, driving record, education, professional licensure, and credit history. You may be required to sign a release authorizing the County to obtain your background information.

Applicant may be asked to complete a pre-hire federal background check and State of Virginia Central Registry check.

Applicant must possess, or obtain by the time of appointment, a valid motor vehicle operator's license from the applicant's place of residence or the applicant must have the ability and willingness to use alternative methods of transportation to perform assigned duties and responsibilities at locations other than the primary worksite. If the applicant possesses or acquires a license, the applicant must provide or authorize Arlington County to obtain a copy of the applicant's official state/district driving record. Any offer of employment may be contingent on a favorable review of the applicant's driving record and criminal history.

Additional Information

An online application is required.

Work Hours:
  • This is a 40 hour a week position with flexible hours generally between the core hours of 8:00 a.m. to 6:00 p.m., Monday through Friday;
  • Occasional weekends and evenings are required depending on the emergency response or overall Public Health Division/Countywide need; and
  • Telework and flexible work opportunities within the business needs are available.

An on-line application is required.

Your responses to the supplemental questionnaire are considered part of the selection (or application) process and are required for this position. Please do not give "see resume" as a response to the questions. Incomplete applications will not be considered.

Arlington County Government employee benefits depend on whether a position is permanent, the number of hours worked, and the number of months the position is scheduled.

Specific information on benefits and conditions of employment can be found on the Arlington County Human Resources Department website: www.arlingtonva.us/pers.

Permanent, Full-Time Appointments
All jobs are permanent, full-time appointments unless otherwise stated in the announcement. The following benefits are available:

Paid Leave : Vacation leave is earned at the rate of four hours biweekly. Leave accrual increases every three years until eight hours of leave are earned biweekly for twelve or more years of service. Sick leave is earned at the rate of four hours biweekly. There are eleven paid holidays each year.

Health and Dental Insurance : Three group health insurance plans are offered - a network open access plan, a point-of-service plan, and a health maintenance organization. A group dental insurance plan is also offered. The County pays a significant portion of the premium for these plans for employees and their dependents. A discount vision plan is provided for eye care needs.

Life Insurance : A group term policy of basic life insurance is provided at no cost to employees. The benefit is one times annual salary. Additional life insurance is available with rates based on the employee's age and smoker/non-smoker status.

Retirement : The County offers three vehicles to help you prepare for retirement: a defined benefit plan, a defined contribution plan (401(a)), and a deferred compensation plan (457). The defined benefit plan provides a monthly retirement benefit based on your final average salary and years of service with the County. You contribute a portion of your salary on a pre-tax basis to this plan. General employees contribute 4% of pay; uniformed public safety employees contribute 7.5% of pay. Employees become vested in the plan at five years of service. The County also contributes to this plan.

For general employees, the County also contributes 4.2% of pay to a defined contribution plan (401(a)) . The County also matches your 457 contribution, up to $20 per pay period, in this plan. The 457 deferred compensation plan allows you to set aside money on either a pre-tax (457b) or post-tax (457 Roth) basis up to the IRS annual limit. New employees are automatically enrolled with a pre-tax contribution equal to 2% of your base pay.

Other Benefits: The County also offers health, dependent care, and parking flexible spending accounts; long-term care insurance; tuition assistance; transit and walk/bike to work subsidies; a college savings plan; wellness programs; training opportunities; and a variety of other employee benefits.

Permanent, Part-Time Appointments:
Part time employees who work ten or more hours per week receive paid leave and benefits in proportion to the number of hours worked per week.

Limited Term Appointments:
Benefits are the same as permanent appointments except that the employees do not achieve permanent status.

Temporary Regular Appointments:
Temporary regular employees who work 30 hours or more per week are eligible for health, dental, and basic life insurance as described above. They are also eligible for vacation, sick leave, and paid holidays.

Temporary Seasonal and Occasional Appointments:
Temporary employees who work on a seasonal basis or variable hours receive sick leave, but do not normally receive other paid leave or benefits. Exceptions are noted in individual announcements.


Please provide the following:
  • Highest level of degree earned:
  • Area of Study:
  • Years of experience related to position:
  • Are you using any substitutions to qualify for the education requirement of position? If yes, please describe:


Please share your experience (dates and employers/volunteer organizations) working as part of an emergency preparedness and response program.


Please describe any experience in managing volunteers. In your response, please provide:
  • The function/role of the volunteers you managed:
  • Recruitment efforts to secure volunteers and how they were on-boarded/trained:
  • Experience in reporting performance metrics for internal and external stakeholders: and/or
  • Total number of volunteers under your management and approximate number of hours per week they worked.


Please describe any experience with designing, coordinating and delivering virtual learning courses including the type of software used and the audience for presentation.


This recruitment may be used for this or future similar vacancies. Are you sufficiently proficient in oral Spanish to interview, assess the needs of, counsel and refer Spanish speaking individuals who have limited English proficiency?
  • Yes
  • No

Required Question

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