Customer Service for Health and Medical Industry

Hagerstown, MD
Sep 23, 2020
Oct 29, 2020
Administrative, Other
Full Time
Job Summary/Company:

Are you seeking a remote position where you can showcase your professional phone skills and eventually move onsite in 2021 with reasonable commute to Hagerstown, MD area? Sparks Group is seeking engaging, professional, Customer Support Representatives to support an organization in Hagerstown, MD. If you have previous office, retail or restaurant experience and/or excellent communication skills that will easily transition into an office environment, then apply now and CALL today! Qualified candidates should send their resume and then please call Sparks Group for resume receipt confirmation and immediate consideration for next steps between the hours of 8-5 Mon-Fri. 301-663-0130. Ensure you CALL as the second step in the submittal process. $14.67 to start. 40 hours per week minimally with some overtime as needed.

  • Remotely respond to inquiries from a customer base that spans across individuals, medical professionals and students, medical and academic faculty and researchers who interact with customer service via phone, email, web-based queries and other forms of correspondence with questions relating to their account/invoicing
  • Professionally maintain and update accounts
  • Responsible for completing administrative and invoice related documentation
  • Enjoy a fast-paced environment in which the ability to make independent decisions is highly valued
  • Manage a variety of inquiries, billing issues and product/service concerns in the health or medical industry

Qualifications/Background profile:
  • Ability to begin remotely and eventually move onsite in 2021 with reasonable commute to Hagerstown, MD area.
  • Ability to work 11am-7:30pm
  • Minimum 6 months-1 year minimum of related customer service whether face to face or in an office setting
  • Must have excellent communication skills and ability to supply your own laptop and cell phone
  • Organized and detail-oriented with the ability to multi-task in a fast-paced environment
  • Proficiency in MSOffice
  • Bilingual English/Spanish plus however not a must

Qualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!

Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.

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