Quality Assurance Associate

Aug 31, 2020
Oct 06, 2020
IT, QA Engineer
Full Time
Minimum Qualifications:

  • Associate's degree, or vocational or technical school degree in Engineering, Quality Control/Quality Assurance or related field

  • Four (4) years of experience in quality control inspection, testing or, an engineering related field focused on maintenance systems and/or transportation systems.
  • Training, experience and familiarity with Quality Assurance processes, ISO 9001, Certified Quality Auditor (CQA) and other related experience.

  • Possession of a current, or ability to obtain, a valid local motor vehicle operator's license.
  • International Organization for Standardization (ISO) Auditor certification or an equivalent certification within three (3) years of hire.

  • N/A

Medical Group:

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.


The Quality Assurance (QA) Associate performs skilled and complex technical quality assurance observation and assessment work to support the enterprise quality mission and routine assurance program reporting. Incumbents are responsible for data collection and analysis; field assessments; fact-finding; technical evaluation of assets, systems and processes; document/records review; reporting; and the promotion of process standardization, compliance and traceability. The QA Associate further provides input and assessment results to Senior Quality Associates to support the successful implementation and sustainability of quality programs.

Essential Functions:
  • Utilizing the WMATA Quality Management Plan, Policy instructions/procedures and work instructions and industry best practices, performs evaluation, testing or measuring of workmanship and/or materials based upon specific technical and established standards for all preventative, corrective, overhaul, rebuild and remanufacture activities, to determine adherence to established written procedures, policies and guidelines for specific tasks/work.
  • Reviews and/or interprets complex documents such as: engineering documents, drawings, schematics and diagnostic/repair manuals, policies, standard operating procedures, processes, and work instructions to determine accuracy in accordance with quality procedures, internal directives and regulatory requirements from external entities.
  • Utilizes standard report structure and standardized templates to record inspection data, maintain accurate records and deliver data/results from inspection activities to direct supervisor, in order to ensure the provision of accurate and trackable data and maintain compliance with internal and external requirements for reporting and records maintenance. Gathers inspection data in accordance with Quality Management Plan (QMP) procedures and guidelines for data gathering and record maintenance.
  • Complies with the reporting of any violation of WMATA safety policies, procedures, guidelines and established rules, to prevent incidents and ensure consistent operation of business functions.

Other Functions:
  • In accordance to the Quality Management System Plan (QMSP) and Federal Transportation Administration (FTA) guidance, monitors and tracks open quality findings and discrepancies through the corrective action lifecycle in order to maintain record accuracy and continuity for all Corrective Action Plans (CAP) and other items assigned by internal and external stakeholders for QICO to oversee.
  • Performs internal reviews and follow-up activities to evaluate compliance against standard operating procedures, administrative policies and applicable regulatory requirements such as: departmental/office Standard Operating Procedures (SOPs), published internal reviews, Washington Metropolitan Area Transit Authority (WMATA) approved Policy Instructions (P/Is) and CAPs, directives or memorandums.

The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:
  • Skills and/or behavioral assessment
  • Personal interview
  • Verification of education and experience (including certifications and licenses)
  • Criminal Background Check (a criminal conviction is not an automatic bar to employment)
  • Medical examination including a drug and alcohol screening (for safety sensitive positions)
  • Review of a current motor vehicle report


WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.