Property Assistant

Washington, DC
Starting at $50k/year
Aug 26, 2020
Nov 24, 2020
Full Time
The Association's day-to-day interactions with owners and residents:
  • Handle all owner/tenant requests when they call and/or come to the office
  • Distribute all necessary forms as needed i.e. construction renovation and alterations, lease addendum, amenity reservations, resale package request form, pet application, etc.
  • Set-up move-ins, outs and deliveries for residents and explain policies
  • Notify owners/residents of community events
  • Update BuildingLink data as needed; e.g., as tenants move in or out, update or remove their information from BuildingLink; update all change of address and contact information for current owners in BuildingLink and notify management company
  • Perform an audit of all unit files, ensuring that all required information is contained therein

  1. Resident services and communications:
  • Process daily maintenance requests in compliance with bylaws
  • Create, organize and produce audit records for all bike, storage and unit files
  • Keep and update contractor records e.g. insurance certificates, contract contact info, etc.
  • Receive and process all fee payments for moves, bike space rentals, storage fees, questionnaires, resale, etc.

  1. Emergency front desk coverage and after-hours on call
  • Provide emergency front desk coverage for PPC owners/residents
  • Provide weekend and after-hours on-call backup on a rotating basis with General Manager, and as assigned.

  1. Assist with assigned building and financial management functions, including:
  • Daily interface with financial management firm to assure good communication, effective coordination of processes, and timely transfer of information.
  • Assist General Manager in analyzing and reporting to the board on a wide-range of operational, infrastructure, financial, customer service, and other association-related issues and projects.
  • Submit payroll data in timely manner for processing
  • Date-stamp, scan and email all account payables and receivables electronically to financial management company.

  1. Building Operations
  • Perform building inspections notating maintenance issues and communicating same to the General Manager for repairs
  • Create a maintenance repair list from common element inspections and their status
  • Track mailroom monitors to ensure proper functioning
  • Walk contractor to common elements for proposal inspections

Job Requirements

  • Bachelor's degree or 3-5 years' experience in Community/Property Management
  • Prefer a candidate for Professional Community Association designations and on track to receive a CMCA and AMS
  • Must be knowledgeable about BuildingLink and HandyTrac systems.
  • Demonstrate ability to be responsible and accountable for actions
  • Innovative self-starter with initiative to big-picture solutions to problems
  • Ability to work independently with minimal supervision
  • Ability to track, interpret and analyze data related to utilities, physical plant, and other core operations of the building
  • Provide leadership to other staff associates
  • Fully proficient in Microsoft Office (Microsoft Word, Excel, etc.)
  • Good customer service and interpersonal communications skills
  • Excellent written communications skills; ability to compose memos, letters, emails and other written communications

Additional Information

NRI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Meet Your Recruiter

Brennan Peroutka

I grew up in Baltimore!

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