Duties

Summary

Joining the Secret Service, Office of Protective Operations, Office of the Chief, Uniformed Division (UDO), Presidential Protective Division (PPD), Special Operations (SOD) and the Vice Presidential Protective Division (VPD) will allow you to successfully perform the administrative duties necessary to support the operations and mission of the division. This Administrative Operations Specialist position starts at a salary of $57,510 (GS-09 step 1) with potential to $74,759 (GS-09 step 10).

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Responsibilities

The selectee will serve as an Administrative Operations Specialist in UDO, PPD, SOD or VPD. Typical work assignments include:

• Providing administrative support and implementation for financial/budget administration; training; inspections; recruitment; evidences and inventory control; record management; and human resources management.
• Utilizing a variety of office automated programs, applications, tools and systems to generate reports, graphics, charts, graphs and PowerPoint presentations; creating and conveying metrics and data analytics that can be used by senior-level stakeholders to communicate initiatives; formulating budgets and overseeing administrative policies and procedural changes in office automated systems.
• Reviewing incoming communication and preparing replies to general inquiries and routine actions; responding to administrative issues and inquiries; and resolving a variety of conflicts regarding administrative processes.
• Preparing memoranda and official messages; advising internal and external stakeholders on all procedural and administrative functions; providing guidance on appropriate response to actions; resolving a variety of administrative problems related to staff actions and assignments.

Travel Required

Not required

Supervisory status
No

Promotion Potential
09

Requirements

Conditions of Employment

• U.S. citizenship is required.

Conditions of Employment If selected for this position, you will be required to:

• Maintain a Top Secret Tier 5 clearance. For more information visit OPM Mythbuster Page .
• Submit to a random drug testing while you occupy the position.
• The work is primarily sedentary; however some physical effort may be required.

Qualifications

GS-09: You qualify for the GS-09 level (starting salary $57,510) if you possess one year of specialized experience equivalent to the GS-07 level performing duties such as: performing day-to-day administrative functions such as: facilitating administrative, clerical, and office automation support functions; maintaining administrative files; preparing travel orders, managing property inventory, billing, and records management; analyzing data and communicating report findings to key stakeholders. OR

A master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related; OR

A combination of graduate level education and experience. This will be calculated using your résumé and unofficial transcripts or a list of courses/course hours submitted with your application.

Time-in-Grade: Current Federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the Federal service.

Qualifications Must Be Met: The qualification requirements listed above must be met by the closing date of this announcement.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Education

See Qualifications section.

Additional information

Building on a Tradition of Excellence and Meeting the Challenges of the Future The Secret Service is a premier law enforcement organization with two critical national security missions: protect our nation's leaders and to conduct criminal investigations. Our team members continue a tradition of excellence - whether investigating financial crime or protecting national and visiting foreign leaders. In the Secret Service, we serve the country with duty, loyalty, justice, integrity and courage. In the Secret Service, we:

• Protect the President, the Vice President, and other leaders; investigate threats against them; and safeguard their residences and other facilities
• Plan and implement security designs for National Special Security Events
• Investigate financial crimes including fraud, identity theft and computer-based attacks on banking or telecommunications infrastructure

Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

Apply for this exciting opportunity to impact the efficiency and effectiveness of UDO, PPD, SOD and VPD's administrative and technical operations.

Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

Mandatory Suitability Statement:

If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment , and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.

This position may require a credit check after initial job qualifications have been determined.

Relocation expenses will not be authorized.

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans , Peace Corps / VISTA volunteers , and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.


View common definitions of terms found in this announcement.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be rated on the extent and quality of your experience, education and training relevant to the duties of the position. A score will automatically be calculated based on your answers to the vacancy specific questions. All answers provided in the online process must be substantiated by your resume. Upon review, your resume and/or supporting documents need to support your answer choices and reflect the one year of specialized experience requirement, in order to be considered. If the one year of specialized experience, equivalent to the next lower grade level cannot be identified in your resume, you will be considered not qualified. The competencies or knowledge, skills, and abilities needed to perform this job are:

• Knowledge of Federal regulations, policies, procedures and rules as they relate to technical, administrative and management functions.
• Knowledge of automated systems, applications and software tools sufficient to effectively manage administrative functions pertaining to processing personnel actions, financial obligations, credit card activities, property inventory management controls and quality assurance.
• Ability to communicate findings by preparing and articulating proposals and recommendations to officials, employees and other outside entities.
• Knowledge of administrative principles, concepts, and procedures sufficient to identify, analyze, and recommend solutions to problems including budget allocations; procurement; travel management; quality assurance; and recruitment and personnel actions.

Consideration will be given to performance appraisals and incentive awards as an indicator of quality of prior experience, no points will be assigned.

To preview questions please click here .

Background checks and security clearance

Security clearance
Top Secret

Drug test required
Yes

Required Documents

In addition to addressing the vacancy specific questions, you must also submit the following documentation:

• Resume - In order to receive credit for experience contained in an uploaded resume, your employment history should show work experience in month/year format (MM/YYYY), reflecting starting date and ending date, and include the number of hours worked per week.
• If you are qualifying based on education, or you are qualifying based on a combination of education and experience, you must submit a copy of your college/university transcript (unofficial is acceptable) it must show school name, student's name, credit earned, degree, and date awarded. Education must be obtained from an accredited institution recognized by the U.S. Department of Education. Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. For example, specific courses accepted for college-level credit by an accredited U.S. college or university, or foreign education evaluated by an organization recognized for accreditation by the Department of Education as education equivalent to that gained in an accredited U.S. college or university. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications for more information. Those with Foreign education, click here .
• Special Priority Selection rights under ICTAP: Submit a copy of your agency notice, copy of your most recent performance appraisal (with at least a satisfactory rating),and your most current SF-50 noting position, grade level, and duty location.
• Are you a veteran? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) and/or documentation of service connected disability. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. View VEOA information on Feds Hire Vets .
• Are you a Military Spouse? If you are applying under Executive Order 13473, click here for required documents.
• Are you a current or former Federal Employee? Submit a copy of your SF 50, Notification of Personnel Action, showing your tenure code, position occupied and highest grade and step. An award SF-50 does not contain the required information. If you are applying for a higher grade, please provide the SF-50 which shows the length of time you have been in your current/highest grade and that supports your claim for time-in-grade. Also submit your performance appraisals and/or incentive awards.
• Are you claiming special appointing authority, such as Schedule A or VISTA/Peace Corps service? Submit proof of this eligibility. For additional information on special appointing authorities, click here .

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.