Executive Assistant, Office of the President

POSITION SUMMARY

The National Quality Forum (NQF) is a not-for-profit membership organization in Washington, DC, whose mission is to be the trusted voice driving measurable health improvements. NQF does this by convening a diverse group of stakeholders–doctors, hospitals, patients, government agencies, insurance companies, medical device manufacturers, pharmaceutical companies, and more–to establish scientifically sound ways of measuring the quality of healthcare Americans receive. NQF is expanding its portfolio beyond measurement to identify actions that organizations can take to improve healthcare quality and to develop products which help them take those actions.

The Executive Assistant is responsible for providing overall support to the Chief Executive Officer (CEO) and Chief of Staff.

POSITION DUTIES AND RESPONSIBLITIES

• Completes a broad variety of administrative tasks for the CEO including: managing an extremely active calendar of appointments; completing expense reports; maintaining contacts in database; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.
• Plans, coordinates and ensures the CEO's schedule is followed and respected.
• Communicates directly, and on behalf of the CEO, with Board members, external partners, and staff.
• Provides a bridge for smooth communication between the CEO’s office and internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff.
• Works closely and effectively with the CEO to keep him/her well informed of upcoming commitments and responsibilities, following up appropriately.
• Provides leadership to build relationships crucial to the success of the organization, and manages a variety of special projects for the President, some of which may have organizational impact.
• Coordinates CEO’s speaking engagements including tracking requests, coordinating logistics, and editing presentations.   
• Plans, manages, and coordinates the Chief of Staff’s schedule and provides administrative support to the executive team, as needed.
• Assists in coordinating the agenda of the management team meetings and off-sites.
• Liaisons with the Board of Directors and serves as a back-up to the Governance Manager.
• Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.

POSITION QUALIFICATIONS

• Bachelors and at least seven years work experience supporting C-Level Executives required.
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail. Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, and external partners. Expert level written and verbal communication skills. Demonstrated proactive approaches to problem-solving with strong decision-making capability. Emotional maturity. Highly resourceful team-player, with the ability to also be extremely effective independently. Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response. Demonstrated ability to achieve high performance goals and meet deadlines in a fast paced environment. Forward looking thinker, who actively seeks opportunities and proposes solutions.

PHYSICAL DEMANDS/WORK ENVIRONMENT

Physical demands: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may he made to enable individuals with disabilities to perform the essential functions.

• In the primary environment the noise level is quiet to moderate with ambient room temperatures, lighting and traditional office equipment as found in a typical office environment.

National Quality Forum offers competitive salaries and an outstanding benefits package that includes health and life insurance, 401(k), transit reimbursement, and on-site fitness facilities.

NQF is an Equal Opportunity/Affirmative Action Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Please view Equal Employment Opportunity Posters provided by OFCCP.