Managing Director, Quality Measurement

POSITION SUMMARY

The Managing Director is responsible for leading the strategic and operational implementation of the National Quality Forum’s (NQF) measure alignment, public and private measure partnerships, emerging quality trends, and measurement gap projects.  The Managing Director leads and manages the day-to-day operations of those projects including managing project team leads, ensuring projects are on time and within budget, and overseeing and monitoring project direction and milestones.  The position is also responsible for leading new business development activities in emerging quality areas.  The Managing Director will also provide content expertise to staff, including expertise to help advance measure alignment and emerging areas of quality measurement.

POSITION DUTIES AND RESPONSIBILITIES

• Manages multiple project team leads who are responsible for overseeing approximately 12 projects.
•  Mentors and coaches direct reports and other junior project staff.
• Empowers staff to generate ideas, proactively solve problems, and ensure ownership and accountability.
• Actively guides staff and encourages participation in organization-wide efforts and activities.
• Manages project budgets including collaborating with the Finance department to develop initial budgets, monitoring utilization, and working with team leads to keep project within budget.
• Oversees contract management including maintaining good relationships with funders and addressing issues in a timely manner, in consultation with team leads. Leads business development activities in emerging quality areas including overseeing proposal writing, developing budgets, and working collaboratively across NQF to identify and develop new opportunities.  
• Implements a talent management strategy in consultation with the Human Resources department.
• Briefs senior leadership on status of projects, emerging trends, and opportunities for future development. 
• Collaborates across NQF to advance quality measurement and alignment.

POSITION QUALIFICATIONS

Education/Certification:

• Advanced degree in a clinical discipline, public health or healthcare management.

Experience:

• Minimum of 10 years of experience managing people, budgets, and projects. 
• Minimum of 7 years of experience leading, managing, coaching and mentoring individuals and/or teams and holding staff accountable for results.
• Demonstrated strong program management experience across multiple large projects and competing priorities to achieve optimal results.
• Demonstrated experience developing budgets and forecasts for projects and managing utilization targets.
• Experience presenting and writing on behalf of an organization.
• Strong knowledge of the healthcare performance management, policy or public health.
• Experience working in the healthcare delivery system is a plus. 

Skills/Abilities:

• Excellent interpersonal skills.
• Proven track record in working collaboratively with internal staff and external stakeholders is essential.
• Demonstrated strategic planning ability.
• Demonstrated strategic cultivation of external relationships through regular participation in panels, committees and networks.
• Demonstrated excellent communication skills, including writing, presentation and persuasion skills for external audiences evidenced through annual speaking engagements, showing area of expertise and thought leadership.

PHYSICAL DEMANDS/WORK ENVIRONMENT

Physical demands:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may he made to enable individuals with disabilities to perform the essential functions.

In the primary environment the noise level is quiet to moderate with ambient room temperatures, lighting and traditional office equipment as found in a typical office environment.