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Dispatcher - Marine Customer Service

Employer
Dann Marine Towing, LC
Location
Chesapeake City, MD
Closing date
Nov 22, 2019

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Industry
Other
Function
Customer Service
Hours
Full Time
Career Level
Experienced (Non-Manager)
Dispatcher - Marine Customer Service Dann Marine Towing LC, is a Sixth Generation Family Owned Business located in Chesapeake City, Maryland. We are currently searching for a dynamic individual to complement the current dispatching staff at our Corporate Office, which located on the Northside of the C & D Canal, offering a beautiful workplace. Dispatch employee's are the first point of contact for customers, employees, and the general public. Responsibilities include but not limited to: Dispatch fleet for their East/Gulf Coast operational areas Direct communications with crew, customers, shore based staff and vendors Process paperwork for vessel orders, fuel/lube appointments, facility access request etc. Maintain records which include vessel logs and daily position reports Coordinate all crew travel for embark & disembark of vessel Answer overflow calls for a multi-line switchboard Work M-F 8-5 including rotational nightly and weekend on call schedule Qualifications: Extensive knowledge of the local (East & Gulf Coasts and Harbors) operating area Knowledge of the marine transportation industry preferred Excellent computer skills Extensive experience working with scheduling software Extensive knowledge working with Microsoft Suite to include Office365, Excel & Word but not limited to Must be able to multi-task and be detail-oriented Must be a self starter but be able to work in a team environment Excellent benefits include: Medical Dental Vision FSA Supplemental Insurance 401K Competitive Salary Paid Holiday(s) PTO

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