Duties

Summary

A successful candidate in this position will provide IT policy, compliance, and analytic work efforts, desk support and product support to local users, and implement IT policy, systems, and hardware to accomplish their work.

The Office of Electricity leads the Department of Energy's efforts to ensure a resilient, reliable, and flexible electricity system. Learn more about OE at our website https://www.energy.gov/oe/office-electricity

Learn more about this agency

Responsibilities

As an IT Program Specialist, you will:

GS-9:

• Assists team members with implementing organizational IT compliance with Departmental policies, Federal Regulations, and Office of Management and Budget (OMB) Policies. Support the development and execution of performance management mechanisms to conduct effective IT program evaluations that align with guidance from OMB Circulars A-11, OMB A-123, OMB A-130, and the IT Capital Programming Guide. Facilitates responses to all agency data calls regarding IT portfolio including: asset inventories, risk management, mitigation status, and cyber security compliances.
• Serves as a point of contact performing developmental assignments for staff pertaining to IT activities and initiatives. Serves as an liaison with the Departmental Office of the Chief Information Officer, IT professionals, procurement and acquisition representatives, general counsel from other DOE programs, corporate staff offices, Federal agencies, and the private sector. Maintains the Federal Information Technology Acquisition Reform Act provisions associated with IT investments, agency reviews of IT portfolios, programs, resources, and overall programmatic risk management and reporting.
• Performs developmental assignments recommending strategies, standards, and policies for managing information resources. Participates in the Information Resource Management (IRM) planning process; and reviews, updates, and maintains the IRM Strategic plan. Supports staff members' efforts to ensure business requirements are effectively translated into functional requirements for proposed IT investments, costs, quality, performance, return on investment, and risk.
• Develops and completes required developmental tasks in order to help comply with the Federal Information Security Management Act (FISMA), the IT Capital Budgeting, and Reporting and Enterprise Architecture necessary to protect IT systems from cyber-attacks. Supports analytical reviews of information system design, development and implementation with specialized security and network systems management, security programs across multiple platforms. Coordinates with staff to determine the types of services required for desktop, network, voice, video, data, cybersecurity, and IT professional services.

GS-11:

• Implements organizational IT compliance with Departmental policies, Federal Regulations, and Office of Management and Budget (OMB) Policies. Supports the development and execution of performance management mechanisms to conduct effective IT program evaluations that align with guidance from OMB Circulars A-11, OMB A-123, OMB A-130, and the IT Capital Programming Guide. Facilitates responses to all agency data calls regarding IT portfolio including: asset inventories, risk management, mitigation status, and cyber security compliances.
• Serves as a point of contact performing assignments for program staff pertaining to IT activities and initiatives. Serves as an liaison with the Departmental Office of the Chief Information Officer, IT professionals, procurement and acquisition representatives, general counsel from other DOE programs, corporate staff offices, Federal agencies, and the private sector. Maintains the Federal Information Technology Acquisition Reform Act provisions associated with IT investments, agency reviews of IT portfolios, programs, resources, and overall programmatic risk management and reporting. Contributes and participates in working groups as an office representative by communicating Departmental findings, upcoming IT initiatives, cybersecurity, and risks.
• Recommends strategies, standards, and policies for managing information resources. Participates in the Information Resource Management (IRM) planning process; reviews, updates, and maintains the IRM Strategic plan. Supports staff members' efforts to ensure business requirements are effectively translated into functional requirements for proposed IT investments, costs, quality, performance, return on investment, and risk. Facilitates the development and establishment of metrics and other performance management tools to conduct program evaluation reviews, cost-benefit analyses, return on investment studies, and continuous improvement initiatives for the program's IT portfolio of projects and investments.
• Develops and completes tasks in order to help comply with the Federal Information Security Management Act (FISMA), the IT Capital Budgeting, and Reporting and Enterprise Architecture necessary to protect IT systems from cyber-attacks. Supports analytical reviews of information system design, development and implementation with specialized security and network systems management, security programs across multiple platforms. Coordinates with staff to determine the types of services required for desktop, network, voice, video, data, cybersecurity, and IT professional services.

Travel Required

Occasional travel - May be required

Supervisory status
No

Promotion Potential
11

Requirements

Conditions of Employment

• You must be a United States Citizen.
• This employer participates in the e-Verify program.
• Males must abide by Selective Service registration requirements.
• Telework may or may not be eligible depending on the position requirements

Qualifications

Applicants must have IT-related experience demonstrating each of the four competencies listed below.

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

In addition to the competencies, a qualified candidate's online application and resume must also demonstrate at least one year of specialized experience equivalent to the next lower grade level in the Federal service.

The specialized experience listed are the minimum requirements for the series, each particular vacancy may have additional experience necessary to meet the applicable grade level. A qualified candidate's online application and resume must demonstrate the above competencies and at least one year of specialized experience equivalent to the next lower grade level in the Federal service. Specialized experience for these positions are defined as:

SPECIALIZED EXPERIENCE REQUIREMENTS

GS-09: You must have one year of experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience includes, but is not limited to:

Assisting staff with conducting business analyses of IT investments and/or portfolios, and program reporting of costs, quality and value of IT services, systems, and products;

Applying program and project management standards, frameworks, tools, and methodologies (e.g., risk management; change management; requirements analysis; cost benefits analysis; and systems life cycle management);

Completing required developmental tasks in order to help comply with IT Governance and compliance programs in adherence to Federal Regulations, governmental policies and directives. For example, Federal Information Security Management Act (FISMA) compliance program (e.g. selecting requisite security controls, conducting inventory of information systems and risk assessments); and

Providing IT policy and analytic work efforts, desk support, and product support to local users, and affect their ability to effectively implement IT policy, systems, and hardware to accomplish their work.

GS-11: You must have one year of experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service. Specialized experience includes, but is not limited to:

Assisting staff with conducting strategic business analyses of IT investments and/or portfolios, and program reporting of costs, quality and value of IT services, systems, and products;

Applying program and project management standards, frameworks, tools, and methodologies (e.g., risk management; change management; requirements analysis; cost benefits analysis; and systems life cycle management);

Developing and completing required developmental tasks in order to help comply with IT Governance and compliance programs in adherence to Federal Regulations, governmental policies and directives. For example, Federal Information Security Management Act (FISMA) compliance program (e.g. selecting requisite security controls, conducting inventory of information systems and risk assessments); and

Providing IT policy, compliance, and analytic work efforts, desk support, and product support to local users, and affect their ability to effectively implement IT policy, systems, and hardware to accomplish their work.

Your application and resume should demonstrate that you possess the following knowledge, skills and abilities (KSAs). Do not provide a separate narrative written statement. Rather, you must describe in your application how your past work experience demonstrates that you possess the KSAs identified below. Cite specific examples of employment or experience contained in your resume and describe how this experience has prepared you to successfully perform the duties of this position. DO NOT write "see resume" in your application!

Ability to apply IT principles, concepts, methods standards and practices to develop policies and procedures.

Knowledge of general information technology to include providing resolution to technical problems in a cost effective manner.

Ability to communicate statuses of IT related tasks, issues, outstanding actions on work assignments, and performance accomplishments.

Knowledge of general communication strategies to communicate with clients and customers including consultants, contractors, vendors, or representatives of professional associations, the media, or public interest groups.

Knowledge of facilitating decision-making processes that ensure IT investments integrate strategic planning, budgeting, procurement, and management of an IT portfolio and projects.

Knowledge of project management principles in order to: contribute to IT portfolio and project initiatives, monitor progress, inspect and accept IT technical deliverables, assess past performance, evaluate the effectiveness of business relations.

Knowledge in applying methods and approaches for sharing business information through the use of IT assets.

"Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Time-in-Grade: Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration.

CTAP/ICTAP candidates: To be considered "well qualified" you must meet all of the requirements as described in this section.

You must meet all qualifications and eligibility requirements by the closing date of this announcement.

Education

GS-9: Master's degree or equivalent graduate degree
or
2 full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree

GS-11: Ph.D. or equivalent doctoral degree
or
3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree

OR

Experience:

Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.

GS-5 through GS-15 (or equivalent): For all positions individuals must have IT-related experience demonstrating each of the four competencies listed under qualifications. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

EDUCATION:
Education must be obtained from an accredited institution recognized by the U.S. Department of Education.

Foreign education must be reviewed by an organization recognized by the U.S. Department of Education. For special instructions pertaining to foreign education and a list of organizations that can evaluate foreign education, see the Department of Education website.

Additional information

The U.S. Department of Energy fosters a diverse and inclusive workplace and is an Equal Opportunity Employer.

• New employees to the Department of Energy will be required to successfully pass the E-Verify employment verification check. To learn about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify .
• Veterans and persons with disabilities are encouraged to apply. For more information, please visit the links at the bottom of this page or visit the FedsHireVets website.
• If you believe that you are eligible for the Interagency Career Transition Assistance Program (ICTAP), please visit the OPM ICTAP/CTAP website for more information. In order to be considered under the ICTAP program, your application must score within the pre-established "well qualified" category as stated in the Qualifications section.
• More than one selection may be made from this vacancy announcement.
• Some positions may require completion of a probationary period of up to 1 (one) year.
• Many positions require successful completion of a background investigation.
• All males born after December 31st 1959 must abide by laws regarding Selective Service registration. To learn more about this law, visit the Selective Service web page, Who Must Register . If you are not registered and don't have an approved exemption, you will not be eligible for employment with the Federal government.

EEO Policy: https://help.usajobs.gov/index.php/EEO_Policy_Statement
Reasonable Accommodation Policy: https://help.usajobs.gov/index.php/Reasonable_Accommodation_Policy_Statement
Veterans Information: https://help.usajobs.gov/index.php/Veterans_Information
Telework: www.telework.gov
Selective Service Registration: http://www.sss.gov/

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The Department of Energy uses an application tracking system to evaluate the responses you provide in the applicant assessment questionnaire to determine if you meet the minimum qualifications necessary for this position. Then, the HR Office and/or Subject Matter Expert (SME) will conduct a quality review of your application and supporting documentation to determine if your qualifications meet the criteria for referral to the selecting official.

We will also verify that you are eligible for Merit Promotion positions by reviewing your previous Federal employment to ensure you meet Time-in-Grade requirements. If you are eligible to apply to Merit Promotion announcements based on Veteran or other non-competitive statuses, we will verify your supporting documentation prior to referral.

If you are eligible for career transition assistance plans such as ICTAP or CTAP, you must meet the definition of "well qualified" which is defined as having a score of 85 or better.

If your resume is incomplete or does not support the responses you provided in your online questionnaire, or if you fail to submit all required documentation before the vacancy closes, you may be rated 'ineligible', 'not qualified', or your score may be adjusted accordingly.
To preview questions please click here .

Background checks and security clearance

Security clearance
Other

Drug test required
No

Required Documents

ALL APPLICANTS: You must submit a about what is expected in your resume." href="https://help.usajobs.gov/index.php/How_to_create_your_resume" target="_blank" rel="noopener noreferrer">resume supporting your specialized experience and responses to the online questionnaire.

• Your resume should list all work experience (paid and unpaid); you must list the full name and address of the each employer.
• For all types of work experience, you should indicate the start and end dates (include month, day, and year); you must also list the average number of hours per week that you worked.
• For paid work experience, please indicate your starting grade/salary for each position and the highest grade/salary you earned (if different).
• Your resume should also include any education and training you have completed (list the program title, subject area, number of hours completed, and completion date).
• For more information about what to include in your resume, please view this USAJOBS Resume Tutorial video on YouTube.

Most DOE offices will allow you to submit a resume in the format of your choice (as an attached document or as a USAJOBS Resume Builder format). However, some offices may require one specific format. You will be notified at the time you click 'Apply Online' which type of resume is acceptable. It is important that you are complete and thorough in your resume. If any of the above information is not included in your resume, we may not be able to fully credit you for your experience.

Current and former Federal employees: Most recent SF-50 (Standard Form 50 - Notice of Personnel Action).

To properly verify status eligibility, your SF-50 must show the following. If you do not submit an appropriate SF-50, we cannot verify your status eligibility!

Full position title;

appointment type;

occupational series;

pay plan, grade, and step;

tenure code; and

service computation date (SCD).

If specific educational requirements are indicated for this vacancy: experience." href="https://help.usajobs.gov/index.php/Education" target="_blank" rel="noopener noreferrer">Documentation verifying your educational claims which can include unofficial transcripts or any report listing institution, course title, credits earned and final grade. Please see the Education section for more information.

Veterans: authorities and the documentation you need to submit" href="http://www.fedshirevets.gov/job/shav/index.aspx" target="_blank" rel="noopener noreferrer">veteran eligibility documentation (DD-214 Member #4 Copy, VA Letter, Standard Form (SF) 15 as applicable). Please note: If you are a veteran who has not yet been discharged, you may provide a statement of intent to discharge from your agency to receive Veterans Preference under the VOW (Veterans Opportunity to Work) to Hire Heroes Act of 2011.

Persons with Disabilities: Individuals with intellectual disabilities, severe physical disabilities, or psychiatric disabilities may apply for appointment through the Schedule A hiring authority. flexibilities for persons with disabilities" href="https://www.opm.gov/policy-data-oversight/disability-employment/" target="_blank" rel="noopener noreferrer">Certified verification of a disability from a licensed medical professional; a licensed vocational rehabilitation specialist; or any Federal, state, or District of Columbia agency or U.S. territory that issues or provides disability benefits will be required.

Displaced Federal employees who qualify for CTAP/ICTAP: If you are a former Federal employee who was displaced due to a Reduction-in-Force (RIF) or surplused by some other means, please submit a copy of the separation letter or RIF notice from your agency. To be selected under I/CTAP, you must still be found well-qualified for this position. Please see the OPM Guide to Career Transition for more information.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.