Duties

Summary

Incumbent performs a broad range of tasks focused on the analyses of financial data, processes, systems, policies, regulations and laws affecting payroll and/or benefits.
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Responsibilities

The Office of the Chief Administrative Officer (CAO) provides operations support services and business solutions to the community of 10,000 House Members, Officers and staff. The CAO organization comprises more than 650 technical and

administrative staff working in a variety of areas, including information technology, finance, budget management, human resources, payroll, child care, food and vending, procurement, logistics and administrative counsel.

Incumbent performs a broad range of tasks focused on the analyses of financial data, processes, systems, policies, regulations and laws affecting payroll and/or benefits. Incumbent supports service teams in defining, planning, and implementing new projects and initiatives to achieve specific business objectives; This position is responsible for:

• data reconciliation efforts when needed within the team they support;
• prepares written reports and analysis; manages projects to support operational initiatives, team activities, and ongoing strategic programs;
• develops and monitors metrics based on data and observation and recommends improvements in processes and procedures to increase performance and efficiency;
• ensures that enhancements or modifications to systems or processes result in achieving higher levels of efficiency and effectiveness;
• provides quality customer service to internal and external customers; is tactful, discrete, and professional in obtaining necessary, accurate, and thorough information, often under tight time constraints;
• exhibits good judgment in organizing work and setting priorities.

Incumbent exercises leadership and creativity, generates original ideas, initiates special projects, and fosters creativity in others.

Travel Required

Not required - Not required.

Supervisory status
No

Promotion Potential
10

Requirements

Conditions of Employment

• USAJobs Conditions of Employment

Qualifications

The Office of the Chief Administrative Officer (CAO) provides operations support services and business solutions to the community of 10,000 House Members, Officers and staff. The CAO organization comprises more than 650 technical and

administrative staff working in a variety of areas, including information technology, finance, budget management, human resources, payroll, child care, food and vending, procurement, logistics and administrative counsel.

Incumbent performs a broad range of tasks focused on the analyses of financial data, processes, systems, policies, regulations and laws affecting payroll and/or benefits. Incumbent supports service teams in defining, planning, and implementing new projects and initiatives to achieve specific business objectives; This position is responsible for:

• data reconciliation efforts when needed within the team they support;
• prepares written reports and analysis; manages projects to support operational initiatives, team activities, and ongoing strategic programs;
• develops and monitors metrics based on data and observation and recommends improvements in processes and procedures to increase performance and efficiency;
• ensures that enhancements or modifications to systems or processes result in achieving higher levels of efficiency and effectiveness;
• provides quality customer service to internal and external customers; is tactful, discrete, and professional in obtaining necessary, accurate, and thorough information, often under tight time constraints;
• exhibits good judgment in organizing work and setting priorities.

Incumbent exercises leadership and creativity, generates original ideas, initiates special projects, and fosters creativity in others.

Education

Additional information

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated using a structured interview process.

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Required Documents

Resume

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.