Duties

Summary

The United States Marshals Service is the nation's oldest and most versatile federal law enforcement agency. The missions of the Service include protection of the judiciary, court security, witness security, asset seizure and forfeiture, apprehension of fugitives, prisoner transportation and custody.

INFORMATION TECHNOLOGY DIVISION / ARLINGTON, VA
Learn more about this agency

Responsibilities

This position is a Headquarters, United States Marshals Service (USMS), Information Technology Division (ITD) Office of Information Technology (ITS) position located in a USMS District Office or at Headquarters (HQ). The incumbent serves as an IT Specialist the Systems Administrator (SA) for one or more districts or the HQ offices, as assigned by the Regional Systems Administrator (RSA) as assigned by the Branch Chief, or Chief Information Officer (CIO), or his designee. The incumbent is responsible for overseeing (IT) systems within assigned area of responsibility.

Duties include but are not limited to the following:

• Analyzing the IT requirements necessary to meet user needs within the assigned area of responsibility.
• Planning, designing, developing, and implementing secure, cost-effective IT solutions that best satisfy user needs and that are consistent with Federal, Department of Justice (DOJ), and USMS guidelines and standards.
• Operating, troubleshooting, repairing, and maintaining IT systems.
• Retiring and properly disposing of IT systems that have reached the end of their useful life.
• Serving as the primary representative of the district(s)/HQ office(s) for which he/she is responsible.

Travel Required

Occasional travel - You may be required to travel for this position.

Supervisory status
No

Promotion Potential
13

Requirements

Conditions of Employment

• U.S. Citizenship Required.
• Must pass a pre-employment security investigation and drug screening.
• Males born after 12-31-59 must be registered for Selective Service.
• A one year trial/probationary period may be required.
• You must meet all qualifications requirements by the closing date of this announcement.
• This position is a Testing Designated Position and subject to random drug testing.
• Must be able to obtain and maintain a Top Secret security clearance.

Qualifications

MINIMUM QUALIFICATIONS: To be considered minimally qualified for this position, you must demonstrate that you have the required experience and specialized experience for the respective grade level(s) in which you are applying:

GS-13

Experience Requirements: You must have IT-related experience in each of the following four competencies listed below which must be supported by the information contained in your resume and other application materials.

• ATTENTION TO DETAIL: Is thorough when performing work and conscientious about attending to detail.
• CUSTOMER SERVICE: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• ORAL COMMUNICATION: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• PROBLEM SOLVING: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

AND

In addition to meeting the Basic Requirement described above, you must have Specialized Experience described below.

Specialized Experience: You must have at least one year of specialized experience equivalent to the GS-12 level in the Federal service performing duties related to: Managing the configuration, installation, and integration of network switches, routers, workstations, and hardware/software components into the current enterprise; Evaluating network and other technology alternatives and assessing them against established criteria to recommend the best possible solution for customers; Planning, developing, and implementing secure, cost-effective networking IT solutions for customers; Participating on IT functionality teams to help with development, implementation and/or execution of specialized IT tasks or projects; and Assisting the facilitation of IT change control processes to ensure services are within budget and schedule. (This experience must be reflected on your resume to meet the requirements of the position.)

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

Education

This job does not have an education qualification requirement.

Additional information

The Interagency Career Transition Assistance Plan (ICTAP) provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and rate equivalent to the Highly Qualified or better category using established category rating criteria. You must provide proof of eligibility with your application. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/rif/employee_guides/career_transition.asp#ictap
The Career Transition Assistance Plan (CTAP) provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and rate equivalent to the Highly Qualified or better category using established category rating criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at: http://www.opm.gov/rif/employee_guides/career_transition.asp#ctap
Active Duty Service Members-- You must submit a statement of discharge/certification of release or an official written document from the armed forces that certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions no later than 120 days from the date the certification is signed. Enlisted Record Briefs and military identification do NOT qualify as official documentation.
Although veteran preference points are not assigned under category rating procedures, veteran preference eligibles are listed ahead of non-veterans within each category for which they are qualified. In addition, qualified veterans with a compensable service-connected disability of 10% or more are placed at the top of the highest quality category (i.e. Best Qualified).

Note: Multiple selections may be made from this announcement. Salaries listed above are an approximation and are subject to duty station locality adjustment. Recruitment incentive may be authorized.

Selective Service Information: https://www.usajobs.gov/Help/working-in-government/fair-and-transparent/selective-service/

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application .

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated and rated under DOJ's Category Rating and Selection Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are basically qualified for this job, your resume and supporting documentation will be compared to your responses on the online assessment questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. Your application will then be placed in one of three categories: Best Qualified, Highly Qualified, or Qualified.

Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position;
Highly Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all, of the requirements of the job;
Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.

Names of all candidates in the best qualified category will be sent to the hiring official for employment consideration (unless a sufficient number of qualified veterans are found - in which only those names will be initially certified). Candidates within the best qualified category who are eligible for veteran preference will receive selection priority over non-veteran preference eligibles. Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

• Customer Service
• Database Administration
• Oral Communication
• Project Management
• Technology Awareness
• Writing

Background checks and security clearance

Security clearance
Top Secret

Drug test required
Yes

Position sensitivity and risk
Critical-Sensitive (CS)/High Risk

Trust determination process
Credentialing , National security

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

1.Your Resume
2. A complete Assessment Questionnaire
3. Other supporting documents:
- Veterans Preference Documentation, if applicable
- College transcript(s), if qualifying based on education, if applicable
- Any other supporting documentation required for verification as described in the announcement.

To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the 11/18/2019.