Duties

Summary

The incumbent of this position will serve as a Digital Media and Outreach Specialist within the Office of External Affairs and Communications (OEAC) enhancing the agency's communications efforts.

More than the number of positions listed may be filled through this vacancy announcement.
Learn more about this agency

Responsibilities

As a Digital Media and Outreach Specialist, you will:
- Develop social media initiative strategies as appropriate under the supervision of the Director, Division of Communications.
- Conduct outreach and engage target audiences through various social media with information about the NCUA, its mission, initiatives and events.
- Ensure accurate perception of the agency by utilizing social media networks to disseminate news and other information on the agency's program and goals.
- Gather information to determine social media opportunities, advise management on emerging social media trends, and collaborate with different program areas to facilitate initiatives.
- Analyze and develop the most effective methods and mediums for dissemination of information to a variety audiences using digital formats; work with technical and functional experts to ensure the accuracy of information.
- Utilize desktop publishing and other software applications, designs, publications, web content, briefings and video content.
- Monitor and post to social media and other forums. Monitor social media emerging trends/best practices and provide proactive recommendations.

Travel Required

Occasional travel - Occasional travel may be required for conferences and training.

Supervisory status
No

Promotion Potential
12

Requirements

Conditions of Employment

• You must be a U.S. Citizen.
• Suitable adjudication of background/security investigation is required.
• A probationary/trial period may be required.

Qualifications

You must have one full year of specialized experience equivalent to the next lower grade level in federal service. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled.

Specialized experience is defined as experience:

Implementing social media strategies and campaigns;

Writing or editing materials for websites or social media content;

Managing or monitoring online social media engagement with target audiences; and

Analyzing campaign effectiveness.

You must meet the qualifications for this position by the closing date of this announcement.

Education

Education cannot be substituted for qualifications to this position.

Additional information

SALARY: Pay will be set using NCUA's Compensation policy. The salary range shown is NCUA's Local Pay Rate (LPR) which includes a locality rate of 42.87% for the Alexandria, Virginia geographical area.

SELECTIVE SERVICE: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. You may register or check status of your registration by visiting the Selective Service website at: http://www.sss.gov/ .

This position is in the bargaining unit.

NOTE: Effective January 1, 2010, OPM must authorize any employment offers we make to current or former (within the last 5 years) political Schedule A, Schedule C, or Non-career SES (political) employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you must disclose that to the point of contact listed on this vacancy announcement.

Shared Certificates: Applicants may be considered for other positions within the agency that require similar qualifications and are in the same series and at the same grade level of this position.

NCUA IS A COMPETITIVE FEDERAL SERVICE AGENCY.

NCUAuses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify , including your rights and responsibilities.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

First, your application package will be reviewed for completeness (resume, completed assessment questionnaire, and supporting documentation). You will not be considered if you fail to submit all the required documents as outlined in this vacancy announcement.

Second, if you have a complete application package, your resume will be reviewed to determine if you meet the basic qualifications and specialized experience requirements (see "Qualification and Evaluations" section). You must provide specific details in your resume as to how your experience meets the specialized experience.

Third, your resume and supporting documentation will be compared to your responses to the assessment questions. The numerical rating you receive is based on your responses to the questions. If upon review it is determined that your resume and supporting documentation do not support your responses to the questions, your numerical rating may be adjusted and you may be excluded from consideration for this position.

If you are found to be among the top qualified candidates, your application will be referred to the selecting official for employment consideration. To preview the application questionnaire, please click here: https://apply.usastaffing.gov/ViewQuestionnaire/10650611 .

Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

• Attention to Detail
• Communications and Media
• Customer Service
• Flexibility
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Project Management
• Self-Management
• Stress Tolerance
• Teamwork
• Technology Application

Please Note: If you meet the qualifications required for the job, you will receive an email invitation to complete the USA Hire Assessment. The invitation to the USA Hire Assessment will be sent from email address: assessments@USAHire.opm.gov.

If you are asked to take the USA Hire Assessment, you will be presented with a unique URL to access the USA Hire system and must complete this assessment within 48 hours of being sent the email to be eligible for this job. Access to USA Hire is granted through your USAJOBS login credentials. Your results will be kept on record one year and used toward future jobs that require this USA Hire Assessment. You may not be allowed to re-take it for one year.

Please note: It is important that you monitor your email daily, after you apply for the job so you don't miss the invitation. If you accidentally delete the invitation to the USA Hire Assessment or otherwise need the information re-sent (e.g., you feel you have not received it due to a SPAM filter), you should immediately contact helpdesk@usahire.opm.gov to request the invitation to be re-sent. Requests to re-send invitations to the USA Hire Assessment must be received by helpdesk@usahire.opm.gov . BEFORE expiration of the (48 hours) window described above. Please also monitor your Spam/Junk email folder to ensure you do not miss the link to take the USA Hire Assessment. If you do not meet the qualifications required for the job, you will not receive an invitation to complete the USA Hire Assessment.

If you are found ineligible for the position:

You will receive an email message notifying you of your ineligibility.

Your USAJOBS account will be updated to reflect your ineligibility for the position.

You will not be considered further for the position.

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk

Trust determination process
Suitability/Fitness

Required Documents

VETERANS: If you wish to be considered under an applicable Veteran's Authority such as (VEOA, 30% or more Disabled vet, etc.), you must submit a copy of your Veteran's Documentation DD-214 (Member 4 Copy preferred, however documentation provided must contain dates and character of service), VA letter, SF-15.

• If you are a current active duty military member who does not have a DD-214 and is claiming preference under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces indicating that you will be discharged or released under honorable conditions from active duty within 120 days from the date on the certification. Certifications must be on letterhead from the appropriate military branch and include the following information: military dates of service and expected discharge or release date, character of service, military rank, type of discharge and date when terminal leave will begin. Certifications must be signed by, or by direction of military members' military personnel offices, unit commanders or higher headquarters.
  

SPECIAL EMPLOYMENT CONSIDERATION: To receive consideration for a special appointment authority (severely disabled, Peace Corps or Vista volunteers,certain military spouses, etc.) you must submit all required documents supporting your claim.

SF-50: Current and former federal employees must submit a Notification of Personnel Action, SF-50, that indicates grade, status, tenure and the full performance level (FPL) of the position held . Please do not submit an SF-50 for a cash/time off award.

Please Note: Current permanent NCUA employees are not required to submit a Notification of Personnel Action (SF-50). Status will be confirmed by the Agency.

CTAP/ICTAP: Federal employees seeking CTAP/ICTAP eligibility must submit proof of their eligibility:

• Copy of agency notice;
• Most recent performance rating; and
• SF-50 noting current position, grade level and duty location.
• To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must receive an 85 or above on the rating criteria for this position. For additional information, click CTAP .

To apply for this position, you must provide a complete Application Package which includes:
1. Resume
2. Other supporting documents:

• Cover Letter, optional
• College transcript(s), if qualifying based on education or if a Basic Requirement
• Most recent SF-50 or Notification of Personnel Action showing you are/were in the competitive service and the highest grade or promotion potential held (if applying as a status candidate with current or former Federal Service)
• DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities.
• Non-competitive appointment authority documentation, if applicable.
• Interagency Career Transition Assistance Program Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal).
• If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here .

YOUR RESUME MUST provide specific details as to how your experience meets the specialized experience as described in the vacancy announcement. When describing your experience in your resume, please be specific. We will not make assumptions regarding your experience. Please ensure that your resume includes the grade (if you are a current or previous federal employee), month and year that you began and ended for each position held or that position may not be credited toward meeting the specialized experience requirement. Full-time employment will be assumed unless otherwise stated on your resume. Part-time employment will be prorated in crediting experience. Failure to provide details will result in an ineligible rating.

YOUR RESUME MUST support your responses to the online questionnaire. Failure to provide support may result in a lower rating and/or you may be excluded from consideration. Your latest resume submitted for this vacancy announcement will be used to determine qualifications and supersedes previous submissions.