Employee Perks Why You Will Love Being Part of the Navy Federal Team: *Competitive compensation with opportunities for annual raises, promotions, and bonus potential *Best-in-Class Benefits! (7% 401k match / Pension plan / Tuition reimbursement / Great insurance options) *On-site amenities include fitness center, wellness center, cafeteria, etc. at Pensacola, FL; Vienna, VA and Winchester, VA campuses *Consistently Awarded Top Workplace *Nationally recognized training department by TRAINING Magazine IND123 *An employee-focused, diverse, and service-oriented workplace environment Basic Purpose To provide actionable business intelligence in consultation with management and business units for use in daily and strategic decision making for the Debit Card business. Apply industry best practices and standards to create optimum solutions that improve business performance. Conduct analytical studies to provide results/recommendations to senior management for department and enterprise-wide strategic initiatives. Ensures effective management of projects from inception through implementation. Considered a key stakeholder/key contributor on highly complex initiatives and project teams. Responsibilities Business Intelligence Analyst I * Perform qualitative and quantitative analysis, including but not limited to forecasting and segmentation, relating to budgeting, profit and loss, business models, operational functions, workflow, processes, and other business related issues * Obtain quantitative and qualitative data of business processes to analyze, determine and promote data driven decisions * Evaluate operational efficiency and effectiveness * Design and document dashboards, reports, and thresholds to alert business units to monitor business * Support data and database design * Use data warehousing/business intelligence toolsets to gather, store, and provide access to data in assist management decision making * Build new and/or modify existing database/data warehouse/data mart and business intelligence solutions to meet business and system requirements * Identify and assess business strategies and opportunities; develop appropriate analytical approaches * Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results * Document complex workflows * Collaborate with functional areas to develop and maintain performance metrics, measurements, methods and targets * Collect and analyze data; synthesize results of analyses, develop and make recommendations and alternatives based on the full spectrum of internal/external considerations * Collaborate with business units and senior management to conduct needs assessment to support organization strategies, tactics, and learning solutions that support business unit objectives * Collaborate with management to establish objectives, standards, and strategies for delivering updates and changes to reporting and analytical procedures * Provide guidance and advice to management on the most effective and efficient use of resources to obtain measurable process improvements * Compile, research and analyze trends in support of projects and initiatives * Ensure the implementation of new and enhanced processes * Analyze and evaluate competitor data and industry trends to understand current business unit competitive posture * Lead, guide and mentor less experienced staff * Performs other duties as assigned Business Intelligence Analyst II * Perform qualitative and quantitative analysis, including but not limited to forecasting and segmentation, relating to budgeting, profit and loss, business models, operational functions, workflow, processes, and other business related issues * Obtain quantitative and qualitative data of business processes to analyze, determine and promote data driven decisions * Evaluate operational efficiency and effectiveness * Design and document dashboards, reports, and thresholds to alert business units to monitor business status and fluctuations * Support data and database design * Use data warehousing/business intelligence toolsets to gather, store, and provide access to data in assist management decision making * Build new and/or modify existing database/data warehouse/data mart and business intelligence solutions to meet business and system requirements * Identify and assess business strategies and opportunities; develop appropriate analytical approaches * Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results * Document complex workflows * Collaborate with functional areas to develop and maintain performance metrics, measurements, methods and targets * Collect and analyze data; synthesize results of analyses, develop and make recommendations and alternatives based on the full spectrum of internal/external considerations * Collaborate with business units and senior management to conduct needs assessment to support organization strategies, tactics, and learning solutions that support business unit objectives * Collaborate with management to establish objectives, standards, and strategies for delivering updates and changes to reporting and analytical procedures * Provide guidance and advice to management on the most effective and efficient use of resources to obtain measurable process improvements * Compile, research and analyze trends in support of projects and initiatives * Ensure the implementation of new and enhanced processes * Manage projects from concept through the planning, analysis, design, testing, implementation, and transition phases * Develop clear and concise "big picture" of projects within Navy Federal organizational goals * Direct and lead Project Teams by developing and coordinating work plans, schedules, milestones, deliverables, and training * Analyze and evaluate competitor data and industry trends to understand current business unit competitive posture * Lead, guide and mentor less experienced staff * Performs other duties as assigned Qualifications - All required unless otherwise noted Business Intelligence Analyst I * Bachelor's Degree in a related field, or the equivalent combination of training, education and experience * Expert database/data science software skills, including SPSS Modeler, SAS, SAS JMP, Cognos, Tableau, Teradata SQL Assistant, WinSQL * Advanced skill in programming languages; expert in SQL * Expert spreadsheet software skills * Advanced presentation skills * Significant experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis, budgeting, impact analysis and related analytical tools * Advanced skill interpreting, extrapolating and interpolating data for statistical research and modeling * Advanced skill interpreting and synthesizing large amounts of information * Significant experience in problem resolution including determining root cause, scope and scale of issues * Advanced skill analyzing statistics and reports to determine business performance and trends * Extensive experience that demonstrates the ability to research, compile, and document data, business processes, and workflow * Significant experience in market/consumer research, project management, and analysis in support of strategic planning initiatives * Advanced skill identifying and analyzing business requirements and recommending solutions * Significant experience in managing cross-functional, multi-dimensional teams and projects of the highest complexity which have business risk and impact * Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals * Advanced skill resolving conflicting requests and meeting changing requirements * Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely * Significant experience in demonstrating thought-leadership, initiative-taking, decision-making and creativity solving business problems * Advanced skill maintaining accuracy with attention to detail and meeting deadlines * Advanced research, analytical, and problem solving skills * Advanced verbal and written communication skills Desired * MBA or PhD in a related field, or the equivalent combination of training, education and experience * Payments industry knowledge * Significant knowledge of project lifecycles and management methodologies Business Intelligence Analyst II * MBA or PhD in a related field, or the equivalent combination of training, education and experience * Expert database/data science software skills, including SPSS Modeler, SAS, SAS JMP, Cognos, Tableau, Teradata SQL Assistant, WinSQL * Advanced skill in programming languages; expert in SQL * Expert spreadsheet software skills * Extensive experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis, budgeting, impact analysis and related analytical tools * Expert skill interpreting, extrapolating and interpolating data for statistical research and modeling * Expert skill interpreting and synthesizing large amounts of information * Extensive experience in problem resolution including determining root cause, scope and scale of issues * Expert skill analyzing statistics and reports to determine business performance and trends * Extensive experience that demonstrates the ability to research, compile, and document data, business processes, and workflow * Extensive experience in market/consumer research, project management, and analysis in support of strategic planning initiatives * Expert skill identifying and analyzing business requirements and recommending solutions * Extensive experience in managing cross-functional, multi-dimensional teams and projects of the highest complexity which have business risk and impact * Advanced knowledge of project lifecycles, project management methodologies, and business requirements analysis * Extensive experience in managing multiple priorities independently and/or in a team environment to achieve goals * Expert skill resolving conflicting requests and meeting changing requirements * Expert skill presenting findings, conclusions, alternatives and information clearly and concisely * Extensive experience in demonstrating thought-leadership, initiative-taking, decision-making and creativity solving business problems * Expert skill maintaining accuracy with attention to detail and meeting deadlines * Expert research, analytical, and problem solving skills * Advanced verbal and written communication skills * Expert presentation skills Desired * MBA or PhD in a related field, or the equivalent combination of training, education and experience * Payments industry knowledge * Significant knowledge of project lifecycles and management methodologies Hours: Monday-Friday, 8:00 am - 4:30 pm Location: 820 Folin Lane, Vienna, VA 22180 Equal Employment Opportunity Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability Disclaimer Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. Bank Secrecy Act Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act. PandoLogic. Keywords: Business Systems Analyst, Location: Vienna, VA - 22185