At Live! Dining & Entertainment concepts, our mission is to provide top-quality marketing strategy and execution to the various clients we serve across the country. We consult for many different venues, ranging from food-focused gastropubs to bars and nightclubs, all with unique brand voices and local constituencies. We are looking for a Marketing & Analysis Manager, who can bring deep analytical experience and a strategic approach to our marketing programs. As the Marketing & Analysis Manager, you will own measurement and monitoring of all of our marketing programs. This includes setting up and managing reporting for all of our digital marketing programs - Google Adwords, social media, and others - as well as our database marketing initiatives through our CRM. You will work closely with the Marketing team to identify valuable customer segments and to build out effective automation strategies across email, SMS, and other channels. You'll also be responsible for communicating your results to multiple different audiences, from regional operational teams to the executive level. This role is highly visible and represents an opportunity to make an impact on all of the venues for which we consult. Why work at Live!? * You'll have ownership: You will manage multiple projects at once and own every aspect of the project from vision to execution. * Your work will be highly visible: The dashboards and reporting that you'll be managing will generate valuable insights for all of our venues, and the strategic improvements that you implement will be seen at both a corporate and local level. * You'll work in a dynamic, entrepreneurial environment: One of the highlights of Live!'s culture, and a trait that we look for in all of hires, is an entrepreneurial spirit. You'll have the opportunity to take the reins and make your mark here - and w * e love rewarding people for their performance. YOU ARE: * An Analyst : The person chosen for this role will have deep analytical experience. You will have experience pulling and manipulating data using a variety of tools and methods, from pivot tables and graphs in excel to pulling data from databases. You will have experience using and building dashboards to report on performance and be able to glean strategic insights from data. You will also be familiar with setting up and troubleshooting digital tracking using tools such as Google Tag Manager, Facebook Events Manager, Google Analytics, and Google Ads Conversions. * A Marketer: While not required, experience in marketing - particularly digital marketing - is a plus. Basic knowledge of front-end web coding (HTML, CSS), A/B testing, and database marketing techniques are especially desirable. * A Communicator: You will be required to communicate across a range of different levels - from individual marketing managers to executive-level management. The ability to communicate your insights and recommendations to each audience in actionable terms will be key to your success. * Extremely Detail Oriented: There will be multiple projects that you will be tackling at once so attention to detail and organization are a crucial part of this role. YOU WILL: * Serve as primary point of contact for Live! clients and management for all marketing performance questions * Work closely with IT and Marketing management to build out Live!'s CRM on Microsoft Dynamics * Set up and manage dashboards to track marketing performance across channels; monitor and report on performance * Pull and analyze data to answer ad hoc questions as they arise * Identify areas for improvement or greater efficiency, such as: methods of automating campaigns; new customer lists and / or exclusions to improve customer engagement, etc. Desired Qualifications: * BA/BS (or MA/MS) * At least 3 years of experience in an analytical role * Experience with digital or database marketing a plus * Experience with programming, scripting or statistical packages a plus (Python, R, Matlab, SQL). Perks: * Centrally located in Baltimore's Inner Harbor, in the historic Power Plant Building * Competitive compensation plan * Full benefits package including: ○ Health, vision, and dental insurance ○ Vacation, sick, and holiday pay ○ 401(k) savings plan with company match About Live!: Headquartered in Baltimore, Maryland, Live! Dining & Entertainment concepts is an entertainment and hospitality consultant for over 45 restaurants, bars and live entertainment venues across the country. Live! Dining & Entertainment concepts consults in design, marketing, accounting, brand development and restaurant operations in numerous markets such as: Baltimore (Power Plant Live!), Philadelphia (XFINITY Live!), Louisville (Fourth Street Live!), St. Louis (Ballpark Village), Kansas City (Power & Light District), Norfolk (Waterside District), Atlanta (Live! at the Battery Atlanta) and Arlington (Texas Live!). Live! Districts are the most visited destinations in their respective regions including the number one attraction in two states. Each Live! District is unique and embodies the local flare and culture that is special to each community. Live! Districts share a common commitment to quality and providing patrons best-in-class entertainment experiences. The focal point of Live! Districts is the energy and excitement of live entertainment with each district featuring approximately 200 major concerts, festivals and events throughout the year.