Combining style, historical character, and an enviable location, Capital Hilton is the place to stay when visiting Washington DC. They are located just blocks from the capital's best attractions including The White House, the National Mall and a multitude of museums. The Capital Hilton has all the amenities from amazing rooms/suites, extensive event space, The Northgate Grill, the Statler Lounge, in room dining and more! They are looking for a dynamic Bar/Lounge Manager to join their team! Requirements: 3+ Years managing/supervising a bar, lounge, and/or restaurant Food Service Sanitation certification Alcohol Service permit (if state requires) Flexible schedule to work nights, weekends, and holidays Local Candidate Preferred Union Experience Highly Preferred Hotel industry preferred What will I be doing? The Lounge and Bar Manager directs and organizes the activities of the bar to maintain high standards of beverage quality, service, and marketing to maximize profits through outstanding customer services. They will also oversee in room dining, private events, breakfast and lunch. 30% Hire, train, supervise, direct, coach, counsel, and evaluate staff in the bar. Communicate effectively, both verbally and in writing, to provide clear direction to the staff. Assign and instruct bar staff in details of work. Observe performance and encourage improvement where necessary. 20% Communicate with guests and employees using a positive and clear speaking voice, listen and understand requests, respond with appropriate actions and provide accurate information. Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for the bar staff and other hotel employees. 20% Maximize bar profitability; implement effective controls of beverage and labor costs and monitor the bar's budget to ensure efficient operations, including achieving budgeted revenue and labor expenses. Ensure par stock levels are maintained by calculating inventory, ordering, retrieving, and stocking product. Evaluate cost effectiveness of all aspects of operation. Develop and implement cost savings and profit enhancement measures. Maintain established inventory by ordering all liquor and supplies in accordance with business needs and participate monthly liquor inventories. 10% Field customer complaints by conducting thorough research of the situation in order to choose the most effective solutions. Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations. Demonstrate knowledge of third party liability and detect and act upon guest inebriation as trained. 10% Develop and implement basic operating standards for bar service in compliance with federal, state, local, and Hilton's own practices (eg Employee Alcohol Awareness Training and Compliance) 10% Participate in the development of the annual budget for the bar, attend mandatory meetings including divisional meetings, staff meetings, etc. Participate in Manager on duty coverage program, which may require occasional weekend stay overs, utilize word, excel, publisher, power point and/or outlook. Demonstrate positive leadership characteristics which inspire team members to meet and exceed standards, and complete other duties as assigned by supervisor. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans