About the AV-IT Specialist positionA' VIVA Creative is seeking an internal AV-IT Specialist. In this role you will plan, configure, oversee, implement, and integrate audio-visual equipment/systems and provide related IT technical support and project management. You're a techie with a broad range of corporate experience and have great judgment when resolving both AV and IT related issues.WHAT YOU'LL DOManagement and troubleshoot for all AV/IT needs; Serve as an internal help desk supportDetermine and resolve problems with the appropriate sense of urgencyManage, evaluate, and trouble-shooting for personal computer hardware and software, printers, voice over IP phone services, mobile devices and network componentsManagement/troubleshooting of AV equipment, including but not limited to audio, video conferencing, computer networking systems and hardware and repairImplement applications and software upgrades, as well as performance troubleshooting for usersKeep licensing and subscription management up to date for Adobe CC, Office 365 licenses and cloud-based storageProvide comprehensive AV support for events (when needed) including setup, testing, operation and removal of AV equipmentAssist users with connectivity to various AV conferencing solutions (Skype, ZOOM, and/or other related platforms)Manage and organize our IT and AV equipment inventoryAssist in employee IT onboarding and offboardingHave excellent knowledge of networking technologies (DNS, DCHP, VPN, etc.)Manage our active directoryA' Manage apple mac remote desktopA' Support onsite team and clients (might require travel)Maintain conference rooms at our headquarters locationABOUT YOUA Bachelor's degree in Computer Science, Information Systems (preferred)3+ years' experience in managing IT and AV equipment and computer software systems. AV production experience is a plusExperience in the basic installation, configuration, operation and administration of operating systems, applications and hardware for Macs, PCs, LANs, and Window serversProficient in Microsoft Office and Apple applicationsDemonstrate extensive knowledge of audiovisual equipment including analog/digital audio mixers, wireless microphone systems, seamless video switchers, and projectors/displaysAbility to work independently and meet frequent deadlinesExcellent interpersonal skills and a demonstrated ability to collaborate and work effectivelyDetail-oriented; anticipates problems before they happenEnergetic, multi-tasker with strong organizational skillsAbility to learn new technology platforms and to oversee their implementationEffective communicator: in-person, phone, and in writingAn understanding of the particular pressures of live programming, including the need for precise adherence to set procedures, flexible work hours as necessary, quick thinking and calm, problem solving, and a passionate desire to produce consistent, creative programming of the highest qualityCustomer service or hospitality experience preferredTravel required