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Customer Service Representative for Consumer Affairs Dept

Employer
OfficeTeam
Location
Columbia, MD
Closing date
Nov 15, 2019

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Industry
Other
Function
Customer Service
Hours
Full Time
Career Level
Experienced (Non-Manager)
Ref ID: 04520-0011241440Classification: Customer Service RepresentativeCompensation: $14.00 to $16.00 hourlyOpenings for Customer Service Representatives!OfficeTeam has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative. Are you always outgoing and sociable? This could be a great position for you. This position will operate in a fast-paced and dynamic environment. This short-term temporary Customer Service Representative position in Columbia, Maryland could be perfect for you!What you get to do every single day- Manage and place incoming telephone calls- Contribute accurate, friendly customer service in a timely fashion- Receive and send written business correspondence- Be a part of business development by by actively cross-selling and referring customers- Foundational knowledge of Customer Relationship Management (CRM) systems, eg ACT!, Illustrator, Highrise, and Insightly- Excellent customer service and office administrative skills- Ability to recognize, evaluate, and resolve problems effectively- 2+ years' experience with performing in a goal-driven & customer-focused environment preferred- Comfort in pursuing resolutions to complicated customer inquiries using complex research methods- Ability to effectively interact, verbally and in writing- Microsoft Word experience highly desired- Microsoft Outlook experience required- Microsoft Excel experience desired- Proficiency in customer service experience- Alphanumeric data entry experience- achievement oriented, positive attitude and an approach to work rooted in professionalism- Comfort and confidence when interacting with internal and external partners and clients/customers- Proven ability to navigate multiple computer systems, applications, and utilize search tools to find informationIf you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area. Apply for this job now or contact us today at 888.490.4154 for additional information. All applicants applying for US job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. (C) 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

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