Director of Learning and Development At CAVA + Zoes Kitchen, the number one criteria for being a fit for any role is being a culture fit! That's why our core values are so important to us. The Core Values: POSITIVITY - We believe in the power of positivity. Every one of us has the ability to change someone's day for the better. TRANSPARENCY - We believe in open and respectful communication. We use transparency to help us make decisions and inform how we talk to each other. HUMILITY - We can always find ways to improve. The more we learn, the more we see how much we don't know and how much we need others to help us learn to grow. FANATACISM - We are passionate about our mission and turning every guest into a fanatic. We bring that energy to everything we do. THOUGHTFULNESS - To us, every detail matters. We go above and beyond for our guests, our teams, and our communities. The Role! The Director of Learning and Development leads the design, planning, and implementation of operational training programs and procedures for CAVA and Zoes. This person leads a team that innovates, creates, and implements new training techniques and enhances current learning systems. What you'll do Create high quality, scalable learning experiences for a diverse audience of hourly Team Members and salaried Managers Create a culture of continuous learning in the restaurants and support center. Maintain, evolve, and track systems for the Train the Trainer program. Maintain and develop new systems and training for Certified Training Restaurants. Measure success by tracking key performance indicators to determine effectiveness of current and future training programs. Continuously develop new, cutting edge learning systems. Innovate new ways to engage Team Members in learning. Create a maintain department and project budgets focusing on ROI. Work closely with restaurant operations leadership to evolve current training. Create and maintain a feedback loop for operational training. Drive CAVA values and mission through all training courses. Requirements Minimum of three years as a Manager or Director of Learning + Development. Excellent communication (verbal and written) and presentation skills. Training/Education in experiential learning including Virtual Reality, Augmented Reality, 360 virtual training. Has implemented and managed a Learning Management System. Five or more years managing and growing a team; demonstrated success in coaching and mentoring team members. Three or more years of experience in digital and manual design. Background in or knowledge of restaurant operational training. Experience in train the trainer, certified training locations, and certified trainers. A passion for food, people and storytelling. Knowledge of Custom learning solutions for adult learners and a diverse learning audience (LMS and SCORM) Extensive experience with Articulate Storyline 2, Captivate or other eLearning development software Movie editing with iMovie or Final Cut Pro Knowledge of Adobe Creative Suite Experience with ADDIE Model for instructional design Additional Monthly travel