UMBC Training Centers is looking to hire aA' Systems Support TechnicianA' who will be joining the team responsible for ensuring that our training and operational technology platforms and systems are functional, stable and secure.Managing the various platforms and systems that support our complex training environments is a challenge and we are looking for someone who has the analytical and technical capabilities, the persistence and the passion to step up to that challenge.Our core values at UMBC Training Centers are:A cents € cents A' JoyA cents € cents A' GritA cents € cents A' CandorA cents € cents A' HumilityA cents € cents A' CourageA cents € cents A' OwnershipIf these resonate with you and you meet the qualifications below, we'd love to hear from you.A' Education: Bachelor's degree in information systems, networking, or a related area of study; completion of a multi-course non-credit training/certificate program in IT; or one year of professional experience in systems administration or networking. Qualifications, Skills, and Experience: A' User-centric mentality with superior customer relationship and communication skills A' Familiarity with TCP/IP switching and routing concepts A' Familiarity with Linux operating systems A' Superior problem solving abilities A' Able to self-manage, self-motivate, and meet deadlines A' The desire and technical aptitude to continuously learn new technologies A' Able to thrive in a team-first environment and maintain focus on individual tasks A' Must be a US citizen Job Duties: A' Assist in supporting all laptops, desktops, servers, virtual machines, firewalls, routers, switches, access points, other hardware, and software to maintain 24/7 access for teammates and training operations A' Troubleshoot network, system performance, and security issues A' Provide technical support as needed / on-call A' Work with the IT team on tasks and projects to improve operational efficiency and enhance customer experience A' Build, deploy, and support lab environments for a wide variety of technical courses