Duties

Summary

The position is located in the Facility Operations Section, Facility Services Division, Integrated Support Services Directorate, Chief Operating Officer.

The position description number for this position is 232333.

The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area.

This is a supervisory, non-bargaining unit position.

Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.

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Responsibilities

The Manager works under the general supervision of the Chief, Facility Services who provides broad policy guidance, and direction. Incumbent is responsible for the overall daily leadership and direction of Facility Operations under Facility Services.

Program responsibilities include customer oversight of 4 million square feet of real property on Capitol Hill and an additional 1.5 million square feet of real property off campus, to include General Services Administration (GSA) leased facilities and decentralized Federal property. Incumbent leads the collaborative activities of other Facility Services sections, Architect of the Capitol (AOC), GSA and other agencies to resolve building operational concerns. Incumbent ensures that safety and operational facility services are carried out responsibly and efficiently and in full accord with all Library governing laws, policies, and regulations.

The Manager operates with an extensive degree of independence of decision and action with complete responsibility and accountability for carrying out duties and assignments on his/her own initiative. Incumbent's completed work is reviewed and evaluated in terms of overall effectiveness in achieving the goals of soundness of overall approach, conformance with controlling management policies, thoroughness, quality of results, and timeliness of completion. Independently conducts a variety of analytical and evaluative studies and projects to assure desired objectives. Organizes and manages multiple separate subordinate projects that are concurrently executed.

Supervises employees performing work at the GS -13 and WS -7 levels and below; as well as multiple seasonal and temporary staff. Provides administrative and technical supervision necessary for accomplishing a variety of work requirements. In conjunction with the Chief of Facility Services, acts as the liaison officer between the Library of Congress Building occupants for the purposes of employee environmental health, safety and comfort and preventative maintenance along with the AOC, GSA, and other facility oversight entities. Sets priorities and prepares schedules for completion of work assignments. Using the demand work order systems and Computer Aided Facility Management (CAFM) systems and automated tools, assigns work to be accomplished by subordinate supervisor(s) and facility specialists. Plans most efficient use of equipment, materials, and employees in terms of workload and target completion dates. Makes decisions on work issues in conjunction with subordinate supervisors and specialists under direct supervision.

Incumbent contract oversight includes, but is not limited to, multiple facility leases, custodial services for on-campus and off-campus facilities, food services and food vending at multiple locations, pest control, preventative maintenance plans, facility assessment, recycling, trash removal and building quality assurance teams. Incumbent analyzes and assesses contractor effectiveness for long-term, extensive technical service contracts, cost type and/or performance based contracts, such as monitoring the status of contract performance or progress, and approval of payments. Develops Statements of Work, Independent Government Estimates, Sole Source Documentation, and other contract related work, coordinates with the assigned Contracting Officers to ensure contract compliance and operational effectiveness of contractors. Serves as Contracting Officer's Representative (COR) or oversees multiple CORs activities for contracts assigned. Monitors contractor activities through evaluation meetings between contactor and senior Library leadership, personal contact and review of subordinates' reports to ensure compliance with technical, financial, delivery, and other terms of the contract. Prepares memorandums, letters, and correspondence for distribution to designated personnel.

Independently identifies and addresses long-range needs, issues, or questions affecting the overall facility maintenance strategies of the Library. Analyzes and develops new repair and modification techniques, criteria, and information required for changes in programs affecting Library occupied or leased buildings. Represents Facility Services in meetings with top Library Officials, the AOC and GSA for the purpose of discussing and resolving work requests related to the occupants and needs of the Library's Capitol Hill Campus, Ft Meade and Culpeper campuses, Taylor Street, Cabin Branch and Landover sites, and other leased and occupied facilities.

Supervisory status
Yes

Promotion Potential
14

Requirements

Conditions of Employment

The Supervisor leads his/her staff toward meeting the Library's vision, mission, and goals by acting decisively, leveraging diversity and inclusiveness, demonstrating flexibility and resilience, fostering continuous improvement and innovation, and fostering integrity and honesty. To view the Library's Supervisory Core Competencies click the following link: http://www.loc.gov/hr/employment/uploads/loc_supervisor_core_competencies.pdf .

Qualifications

Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.

Ability to supervise and lead a diverse workforce.**

Ability to provide management and contractor oversight to facility maintenance, operations and custodial service programs.**

Ability to develop and maintain effective working relationships in overall facility management.**

Knowledge of the federal procurement process.**

Ability to use innovative thinking and analytical methods to evaluate facility requirements.

Ability to plan and manage projects.

Ability to communicate effectively other than in writing.

Education

Education

Undergraduate and Graduate Education: Major study -- engineering, industrial arts, property management, or business administration.

or

Experience

Specialized Experience (for positions above GS-5): Examples of qualifying specialized experience include:

• Managing a maintenance program for office or apartment building complexes, hospitals, recreation facilities, military, or other special-purpose installations, including planning maintenance activities, and developing preventive maintenance programs.
• Conducting surveillance activities over construction and maintenance operations performed by a variety of private contractors, including reviewing project plans and specifications for workability, informing contractors of construction and reporting requirements, and supervising operations for conformance with project plans.
• Performing maintenance or construction work, including estimating material and labor costs for a variety of construction or maintenance projects (such as construction or maintenance of brick, frame, structural steel, reinforced concrete, and other type structures ranging from one- or two-story buildings to larger structures), directing actual work operations, and maintaining appropriate contacts with the organization funding the project.

You must submit a legible copy of your college/university transcripts to your online application. Unofficial transcripts are acceptable at the time of application. Official transcripts will be required if selected. Failure to submit the required legible documentation at the time of application will result in disqualification of your application.

Foreign Education - Education completed outside the U.S. must be deemed equivalent to conventional/accredited U.S. education programs to be acceptable for Federal employment. If your college/university is outside the U.S., your transcripts must be accompanied by a report from a credential evaluation service that is a member of the National Association of Credential Evaluation Services (NACES) or the Association of International Credentials Evaluators (AICE) . Failure to submit a foreign education evaluation report will result in disqualification of your application.

Additional information

Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid the minimum step of the grade.

The Library of Congress is an equal opportunity employer. All who meet the eligibility requirements are encouraged to apply.

Applicants must submit a complete application package that is received by the closing date of this announcement.

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email ADA@loc.gov. The decision on granting reasonable accommodation will be determined on a case-by-case basis.

Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant's college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of EEO/Diversity Programs at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.

The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service.

Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation.

The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.

Initial appointments, permanent or indefinite, to the Library of Congress require completion of a one-year probationary period. In addition, per Library of Congress Regulation 2010-12, an appointee or internal selectee is subject to a one-year supervisory probationary period, if this is his/her first supervisory/managerial position at the Library.

The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The Library of Congress evaluates applicants through an applicant questionnaire and a structured interview. Applicants may also be screened for some jobs through licensing, certification, and/or education requirements, a narrative/application review, and/or a preliminary telephone interview.

The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk (**) in the vacancy announcement and the applicant questionnaire are considered the most critical for a position. To be considered for final selection, applicants must demonstrate fully acceptable experience in these designated KSAs in the narrative/application review, preliminary telephone and/or full structured interview.

The various assessment tools listed above are designed to verify or explore applicants' experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection.

Are you a veteran? Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.

For more information regarding eligibility requirements, please see the Library of Congress Merit Selection Plan, Section X.D, at: http://www.loc.gov/hr/employment/msp010909.pdf .

To preview questions please click here .

Background checks and security clearance

Security clearance
Other

Drug test required
No

Required Documents

Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent).

You must submit a legible copy of your college/university transcripts to your online application. Unofficial transcripts are acceptable at the time of application. Official transcripts will be required if selected. Failure to submit the required legible documentation at the time of application will result in disqualification of your application.

Foreign Education - Education completed outside the U.S. must be deemed equivalent to conventional/accredited U.S. education programs to be acceptable for Federal employment. If your college/university is outside the U.S., your transcripts must be accompanied by a report from a credential evaluation service that is a member of the National Association of Credential Evaluation Services (NACES) or the Association of International Credentials Evaluators (AICE) . Failure to submit a foreign education evaluation report will result in disqualification of your application.

Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant's college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. The program does not accept certification from health care providers. For more information contact the Library's Office of Equal Employment Opportunity and Diversity Programs at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.