Duties

Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
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Responsibilities

Monitor activity within the gymnasium/weight room/fitness areas. Ensures the facility is maintained in a high state of cleanliness and safety and operates in accordance with local SOP's. Provides cheerful customer service and maintains a friendly, helpful environment. Becomes familiar with the operation of all equipment in the facility and assists the customers with basic usage. Provide safety of weight room customers. Ensures no unsafe techniques or practices are being utilized. Ensure patrons compliance with all facility policies and guidelines. Maintain cleanliness of all weight room and facility equipment.

Washes and dries towels and ensures clean towels are available for checkout to gym patrons at all times. Washes, dries, folds and sorts athletic uniforms.

Monitors cleaning contractors to ensure contracted janitorial work is properly performed. Report performance discrepancies to Semper Fit/Recreation Director for further action. Perform general janitorial duties when necessary to ensure continual cleanliness of facility. Utilizes basic janitorial equipment and supplies.

Monitor patron usage. Checks customer I.D. cards to ensure only authorized personnel are admitted. Ensure that patrons properly sign into the facility. Monitors in-house equipment (basketballs, racquetball equipment, etc.) and ensures that patrons are properly signing for use of equipment. Assist in follow-up of all delinquent MCCS athletic and recreation equipment. Maintains a record of telephone follow-ups and notifies supervisor when further action is necessary.

Makes minor repairs to facilities and equipment. Immediately reports any maintenance problems, material deficiencies, or unsafe conditions to the Semper Fit/Recreation Manager. Prepares written work requests for facility maintenance/repairs. Immediately reports any defective fitness equipment to the Semper Fit/Recreation Director.

Assists with outdoor maintenance by picking up trash and debris, and securing equipment as needed. Assist with the set-up and running of athletic events. Also assist with athletic and recreation facility events as needed.

Provide World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Take action to solve problems quickly. Alert the higher-level supervisor or proper point of contact for help when problems arise. Adhere to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adhere to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.

Perform other duties as assigned.

Travel Required

25% or less - Varies

Supervisory status
No

Promotion Potential
NA

Requirements

Conditions of Employment

• See Duties and Qualifications

EVALUATIONS:

Qualifications

Understanding of basic customer service technique. Ability to deal effectively and pleasantly with customers. Knowledge of basic cleaning, janitorial and proper housekeeping techniques. Ability to work with cleaning equipment supplies and operate washers and dryers.

Knowledge of gymnasium/weight room policies and procedures. Basic understanding of use and function of weight room equipment. Understanding of I.D. card differences and relevance to customer eligibility.

Knowledge of safety rules and regulations for fitness and athletic facilities.

Incumbent must be certified in CPR and Basic First Aid.

Education

Additional information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.

Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

Required Documents:

*Education/certification certificate(s), if applicable.

*If prior military, DD214 Member Copy

This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.

INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.

ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN STANDARD TIME (EST) ON THE CLOSING DATE LISTED IN THE JOB POSTING.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Required Documents

Varies - Review "OTHER INFORMATION"

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.