Duties

Summary

This is a Work at Home (WAH) position working around the Hanover, Maryland area. The Duty Station will be the selectee's home address.

In order to be considered, ALL APPLICANTS MUST RESIDE within the Hanover, Maryland local commuting distance.

Relocation will NOT be paid.

Learn more about this agency

Responsibilities

The individual selected for this position will:

• Research, resolve, and clarify any problem, as necessary.
• Provide training when required to staff, including on-site assistance as necessary.
• Provide technical and administrative guidance to managers of the Area Census Offices (ACO) in order to assure timely, orderly, and efficient conduct of decennial pretests and Decennial.
• Monitor the ACO recruiting operations by working closely with Government Partnership Specialists, Community Outreach, and Media Partnership Specialists.
• Maintain contact with appropriate referral services in order to identify recruitment efforts and resolve recruitment and publicity problems.
• Serve as a technical problem-solver/troubleshooter involving daily telephone contact and regular visits to assigned ACOs and assigned geographical areas.

Travel Required

75% or less - This position may require substantial travel.

Supervisory status
No

Promotion Potential
12

Requirements

Conditions of Employment

• U.S. citizen and be 18 years or older to be hired.
• Suitability/Background Investigation for Federal employment.
• Registered for Selective Service if applicable. (www.sss.gov)
• Time in Grade Requirements must be met by closing date of the announcement.
• A trial period may be required.
• This is a Non-Bargaining Unit position.

Applicants must meet all qualification requirements by the closing date of this announcement.

Qualifications

Applicants are responsible for insuring that the application submitted clearly indicates that they meet the qualifications listed below. To be eligible for this position, you must have the specialized experience, education, or a combination as indicated below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Examples of specialized experience or education sought for this opportunity may include:

GG-0301-07
EXPERIENCE: You must have one year of specialized experience equivalent to the grade 05 level in the Federal service. Experience for this position includes basic data collection procedures, providing assistance in training session scheduling, and monitoring quality of work products.


OR


EDUCATION: One full year of graduate level education OR superior academic achievement. Education must demonstrate the knowledge, skills, and abilities necessary to do the work.

GG-0301-09
EXPERIENCE: You must have one year of specialized experience equivalent to the grade 07 level in the Federal service. Experience for this position includes: experience assisting with the conduct of recruiting of applicants; making arrangements for training facilities; reviewing the work of office and field staff; and experience providing assistance in areas such as office automation, equipment and administrative operations as well as travel arrangements.

OR

EDUCATION: Master's or equivalent graduate degree OR Two full years of progressively higher level graduate education leading to such a degree OR LL.B. OR J.D., if related. Education must demonstrate the knowledge, skills, and abilities necessary to do the work.

GG-0301-11
EXPERIENCE: You must have one year of specialized experience equivalent to the grade 09 level in the Federal service. Experience for this position includes: experience with monitoring and guiding aspects of an organization's recruitment efforts; monitoring costs and progress of projects; and experience providing oversight to formal training and administrative programs.

OR

EDUCATION: PH.D. or equivalent doctoral degree OR three full years of progressively higher level graduate education leading to such a degree OR LL.M., if related. Education must demonstrate the knowledge, skills, and abilities necessary to do the work.

GG-0301-12:
EXPERIENCE: You must have one year of specialized experience equivalent to the grade 11 level in the Federal service. Experience for this position includes: experience providing oversight to data collection programs and projects; analyzing demographic data and information; providing quality control oversight for information collected in support of office operations; and experience providing administrative support to office management.

OR

EDUCATION: No substitution of education for experience is permitted.

Education

Additional information

The following links provide information on various hiring authorities that may enable you to apply through merit assignment procedures or be eligible for a non-competitive appointment.

• VRA
• 30% or more disabled veteran
• Persons with disabilities
• CTAP

The Department of Commerce provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office at 1.301.763.4060. The decision on granting reasonable accommodation will be on a case-by-case basis.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume, optional cover letter, and supporting documentation will be reviewed to determine if you meet the minimum qualifications for the position. If you meet the minimum qualifications stated in the job opportunity announcement, we will compare your resume, optional cover letter, and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions). Your resume and/or optional cover letter must support your responses to the scored occupational questionnaire or your score may be lowered. The best-qualified candidates will be identified for referral to the hiring manager and may be invited for an interview.

The scored occupational questionnaire will evaluate you on the following competencies at the full performance level of this position; please do not provide a separate written response.

The following competencies are desirable at the full performance level of this position (FPL 12):

• Knowledge of data collection procedures and techniques to resolve problems related to the review, analysis, and research of factual information, trends, and to write technical reports.
• Knowledge of organizational programs, terminology, procedures, and standards to apply to assigned projects.
• Skill using judgment in interpreting policies, precedents, and work directions inherent to program-related activities and adapting guidelines for application to specific situations.
• Skill independently planning and performing assignments, resolving most conflicts that may arise.

We recommend that you preview the online questions for this announcement before you start the application process.

To preview questions please click here .

Background checks and security clearance

Security clearance
Other

Drug test required
No

Required Documents

A complete application consists of the following:

• Resume showing relevant experience; cover letter optional. Your resume should list your educational and work experience including the dates (mm/dd/yy) of each employment along with the number of hours worked per week. For work in the Federal service, please include the grade level for the position(s). Your resume may be used to validate your responses to the scored occupational questionnaire. Your resume should also indicate your citizenship and, if you are registered with the Selective Service System, if you are a male born after 12/31/59.
• Copies of applicable SF-50s "Notification of Personnel Action," to support claimed time-in-grade, which shows grade/band levels to establish eligibility. If you do not have a copy of your SF-50, please contact the National Archives and Records Administration at 1.314.801.9250, option 2, and/or https://www.archives.gov/ to review instructions on how to obtain a copy.
• Documentation supporting eligibility for non-competitive appointment, (Schedule A disability, 30 percent disabled veteran, certain military spouses, etc.). Show proof of your disability. Documentation may be from any licensed medical professional (e.g., a physician or other medical professional certified by a State, the District of Columbia, or a U.S. Territory to practice medicine), a licensed vocational rehabilitation specialist (i.e., state or private) or any Federal or state agency or agency of the District of Columbia or a U.S. territory that issues or provides disability benefits.
• Your medical documentation should distinguish between disabilities that are temporary or transient versus disabilities, which are chronic, permanent, on-going or unresolved with no end in sight.
• Career Transition Assistance Plan (CTAP) documentation, if applicable (see other information).
• Education Documentation: If this position requires proof of higher education or you are substituting education for experience, you must submit an unofficial transcript or a list of courses that includes the following information: name of accredited institution, grades earned, completion dates, and quarter and semester hours earned. This also includes Census Bureau employees. Education completed in foreign colleges or universities may be used to meet the requirements. Please refer to OPM Education Definitions for more information.

• CTAP Eligibles

CTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a rating of 85 out of 100.

Information about CTAP eligibility is on the Office of Personnel Management's Career Transition Resources website at: Employees' Guide to Career Transition

CTAP applicants MUST submit the following documents:

• A copy of your RIF separation notice, notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; a Certificate of Expected Separation (CES) or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice of eligibility for discontinued service retirement or similar notice)
• A copy of your SF-50 "Notification of Personnel Action," noting current position, grade/band level, and duty location
• A copy of your latest performance appraisal including your rating
• Any documentation from your bureau/operating unit that shows your current promotion potential

If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Education must demonstrate the knowledge, skills, and abilities necessary to do the work.

You are not required to submit official documents at this time; copies are sufficient.

NOTE: You will not be considered if you fail to provide all required, applicable documents.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.