Clinical SME
- Employer
- Altruista Health
- Location
- Reston, VA
- Closing date
- Nov 13, 2019
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- Industry
- Healthcare
- Function
- Accountant, IT
- Hours
- Full Time
- Career Level
- Experienced (Non-Manager)
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Essential Duties and Responsibilities Promotes organizational improvement efforts through the development of system or client enhancement to standard Altruista Health implementation and/or product development processes, policies, and procedures Serves as a liaison to understand what program capabilities exist to translate system capabilities to clients Supports the creation of statement of work content, as requested, for assigned projects, ensuring scope, deliverables, assumptions, risks and resource needs are clearly defined Addresses issues and provides solutions both systematically or clinically to develop effective solutions for clients Keeps current on Healthcare Information Technology concepts, trends and industry changes, particularly those related to the Care Coordination and the Medicaid, Medicare, and Duals domains Assists sales team during opportunity assessment and proposal phases of the service delivery process, particularly as it relates to deployment approach, timeline, and deliverables Maintains contact and communication with all project team members and other participants to ensure conformance with requirements of each project(s) and client user expectations Supports solution testing and documentation activities as needed and helps develop training materials Facilitating with trainers, both internal and external (client), relative to Altruista Health solutions and implementation procedures Assists product support team in resolving clinical related issues Provides feedback to product development and implementation teams on system changes and installation issues Implements strong program management practices (change requests, issue management, risk management and decision tracking) and contributes to standard client implementation methodologies and management best practices Other work related duties as assigned Education and/or Experience Degree in Computer Science, Nursing, Medical Social Work, Healthcare Informatics or related field and 15+ years of related experience Master's Degree preferred Minimum of three to four (3 to 4) years of experience working in the healthcare management industry or within a software company providing solutions to healthcare clients, with at least two (2) years in an external client-facing role preferred Need solid medical and information technology experience Clinical experience preferred High degree of computer literacy
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